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Questions and Answers
Who are the major proponents of Scientific Management?
Frederick Taylor, Frank and Lillian Gilbreth
Which company was the first to establish a corporate employment department in 1900?
B.F. Goodrich
Who proposed the idea that 'money spent improving labor is a smart investment'?
Robert Owens
Who conducted the major research program at the Hawthorne plant near Chicago?
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What was the first real impetus for the increased importance of Personnel Management?
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What are the nine functions of Human Resource Management?
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What are the five management functions?
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What does the term 'Succession Planning' refer to?
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What is the difference between Human Resources and Human Resource Management?
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What is the purpose of outsourcing in the context of HRM?
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What was the main focus of Scientific Management?
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Who was the first to argue that organizations were open systems?
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What was the significant finding of the Hawthorne Studies at Western Electric Company?
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What led to the increased importance of Personnel Management during World War II?
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What impact did the electronic era have on Human Resource Management?
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What is the primary responsibility of a manager according to the text?
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Which function includes establishing goals, developing rules, and forecasting?
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What is the primary focus of Human Resource Management?
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What does outsourcing in the context of HRM involve?
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What is the purpose of succession planning?
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Study Notes
Major Proponents of Scientific Management
- Frederick Winslow Taylor is the father of Scientific Management, advocating for efficiency in production.
- Frank and Lillian Gilbreth contributed methods for improving workplace efficiency and ergonomics.
Corporate Employment Department
- The first corporate employment department was established by the National Cash Register Company in 1900.
Investment in Labor
- John D. Rockefeller proposed that spending money to improve labor leads to greater returns and is a smart investment.
Hawthorne Studies
- Elton Mayo led the major research program at the Hawthorne plant near Chicago, focusing on worker productivity and motivation.
Importance of Personnel Management
- The increase in importance of Personnel Management was primarily triggered by the needs of World War I and World War II, which highlighted the necessity for efficient management of personnel.
Functions of Human Resource Management
- Recruitment and Selection
- Training and Development
- Performance Management
- Compensation and Benefits
- Safety and Health
- Employee Relations
- Compliance with Labor Laws
- Organizational Development
- Labor Relations
Management Functions
- Planning: Establishing objectives and outlining steps to achieve them.
- Organizing: Structuring resources and tasks to reach goals.
- Leading: Directing and motivating staff to accomplish objectives.
- Controlling: Monitoring progress and implementing corrective measures.
- Coordinating: Ensuring all departments and teams work together effectively.
Succession Planning
- Succession Planning involves identifying and developing internal personnel to fill key leadership roles as they become available.
Human Resources vs. Human Resource Management
- Human Resources refers to the department that manages employee-related functions.
- Human Resource Management encompasses the strategic and coherent approach to managing an organization's most valued assets: the people.
Outsourcing in HRM
- Outsourcing in the context of HRM involves hiring external services for specific HR functions, such as recruitment, payroll, or training, to reduce costs and improve efficiency.
Focus of Scientific Management
- The main focus of Scientific Management is the improvement of economic efficiency, especially labor productivity.
Organizations as Open Systems
- Chester Barnard was the first to argue that organizations function as open systems, affected by and interacting with their external environment.
Hawthorne Studies Findings
- The significant finding of the Hawthorne Studies was the impact of social factors and managerial attention on worker productivity, often referred to as the 'Hawthorne Effect.'
Impact of World War II
- World War II increased the importance of Personnel Management due to the demand for skilled labor and effective workforce management amidst wartime production needs.
Electronic Era and HRM
- The electronic era introduced technology that streamlined HR processes, making data management, employee tracking, and communication more efficient.
Primary Responsibility of a Manager
- A manager's primary responsibility includes overseeing their team and ensuring organizational goals are met through effective leadership and resource management.
Function Involving Goals and Rules
- The function focusing on establishing goals, developing rules, and forecasting is Planning.
Primary Focus of Human Resource Management
- The primary focus of Human Resource Management is optimizing employee performance and aligning workforce capabilities with organizational goals.
Outsourcing in HRM Involvement
- Outsourcing involves contracting third-party vendors for HR responsibilities to improve service quality and operational efficiency.
Purpose of Succession Planning
- The purpose of Succession Planning is to ensure leadership continuity by preparing suitable candidates for future leadership roles within the organization.
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Description
Test your knowledge of management functions and the roles of different organizational members. This quiz covers concepts such as planning, organizing, staffing, leading, and the responsibilities of managers and knowledge workers.
