16 Questions
What are the four management functions proposed by modern management theory?
Plan, organize, lead, control
What are conceptual skills used for by managers?
To analyze complex situations and make decisions
What is the purpose of the organizing function in management?
To determine tasks and task groups
Which skills are necessary for managers to work well with others?
Interpersonal skills
Which of the following is NOT one of the ten roles identified by Mintzberg in his study of chief executives?
Financial management
What are technical skills?
Job-specific knowledge and expertise
What is the purpose of the controlling function in management?
To monitor and correct work performance
Why are political skills necessary for managers?
To establish connections and build a power base
What is the purpose of the leading function in management?
To direct and coordinate work activities
What impact can demographics have on how managers manage?
Significant
Which management theorist proposed the five management activities of plan, organize, command, coordinate, and control?
Henri Fayol
Who are stakeholders?
Groups affected by an organization's decisions and actions
What is organizational culture?
Shared values, traditions, and practices that influence employee behavior
According to Mintzberg, how do managers influence action?
All of the above
What is the purpose of the planning function in management?
To establish strategy
What is a characteristic of strong cultures?
They have a significant influence on employees
Study Notes
- Managers perform certain activities or functions as they direct and oversee others' work
- Henri Fayol proposed that all managers perform five management activities: plan, organize, command, coordinate, and control
- These management functions have been condensed to four: planning, organizing, leading, and controlling
- Planning includes defining goals, establishing strategy, and developing plans to coordinate activities
- Organizing includes determining what tasks are to be done and by whom, how tasks are to be grouped, who reports to whom, and who will make decisions
- Leading involves directing and coordinating the work activities of people, motivating employees, directing activities, selecting the most effective communication channel, or resolving conflicts among members
- Controlling involves monitoring, comparing, and correcting work performance
- Henry Mintzberg did an empirical study of five chief executives at work and concluded that managers perform 10 different but interrelated roles
- The 10 roles are grouped around interpersonal relationships, the transfer of information, and decision making
- Mintzberg concluded that managing is about influencing action, which managers do in three ways: by managing actions directly, managing people who take action, or managing information.
Test your knowledge of management functions and roles with this informative quiz! Explore the five functions of management proposed by Henri Fayol and learn how they have evolved into four key functions. Discover the specific tasks involved in planning, organizing, leading, and controlling, and understand how they contribute to effective management. Dive into Henry Mintzberg's research on the 10 different roles managers perform, including interpersonal relationships, information transfer, and decision making. Challenge yourself to understand the ways in which managers influence action and become
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