Management Functions and Roles Quiz

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Questions and Answers

What are the four management functions proposed by modern management theory?

Plan, organize, supervise, control

Plan, organize, direct, control

Plan, organize, command, coordinate

Plan, organize, lead, control (correct)

What are conceptual skills used for by managers?

To acquire job-specific knowledge and expertise

To establish connections and build a power base

To work well with others

To analyze complex situations and make decisions (correct)

What is the purpose of the organizing function in management?

To establish strategy

To motivate employees

To determine tasks and task groups (correct)

To define goals

Which skills are necessary for managers to work well with others?

Interpersonal skills Signup and view all the answers

Which of the following is NOT one of the ten roles identified by Mintzberg in his study of chief executives?

Financial management Signup and view all the answers

What are technical skills?

Job-specific knowledge and expertise Signup and view all the answers

What is the purpose of the controlling function in management?

To monitor and correct work performance Signup and view all the answers

Why are political skills necessary for managers?

To establish connections and build a power base Signup and view all the answers

What is the purpose of the leading function in management?

To direct and coordinate work activities Signup and view all the answers

What impact can demographics have on how managers manage?

Significant Signup and view all the answers

Which management theorist proposed the five management activities of plan, organize, command, coordinate, and control?

Henri Fayol Signup and view all the answers

Who are stakeholders?

Groups affected by an organization's decisions and actions Signup and view all the answers

What is organizational culture?

Shared values, traditions, and practices that influence employee behavior Signup and view all the answers

According to Mintzberg, how do managers influence action?

All of the above Signup and view all the answers

What is the purpose of the planning function in management?

To establish strategy Signup and view all the answers

What is a characteristic of strong cultures?

They have a significant influence on employees Signup and view all the answers

Study Notes

Managers perform certain activities or functions as they direct and oversee others' work
Henri Fayol proposed that all managers perform five management activities: plan, organize, command, coordinate, and control
These management functions have been condensed to four: planning, organizing, leading, and controlling
Planning includes defining goals, establishing strategy, and developing plans to coordinate activities
Organizing includes determining what tasks are to be done and by whom, how tasks are to be grouped, who reports to whom, and who will make decisions
Leading involves directing and coordinating the work activities of people, motivating employees, directing activities, selecting the most effective communication channel, or resolving conflicts among members
Controlling involves monitoring, comparing, and correcting work performance
Henry Mintzberg did an empirical study of five chief executives at work and concluded that managers perform 10 different but interrelated roles
The 10 roles are grouped around interpersonal relationships, the transfer of information, and decision making
Mintzberg concluded that managing is about influencing action, which managers do in three ways: by managing actions directly, managing people who take action, or managing information.

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Description

Test your knowledge of management functions and roles with this informative quiz! Explore the five functions of management proposed by Henri Fayol and learn how they have evolved into four key functions. Discover the specific tasks involved in planning, organizing, leading, and controlling, and understand how they contribute to effective management. Dive into Henry Mintzberg's research on the 10 different roles managers perform, including interpersonal relationships, information transfer, and decision making. Challenge yourself to understand the ways in which managers influence action and become