Management Decision Making
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Questions and Answers

What is the primary purpose of conducting job analysis?

  • To create health and safety policies
  • To determine the skills and experience necessary to perform a job well (correct)
  • To develop incentive programs for employees
  • To evaluate employee performance
  • What is the main benefit of evaluating employee performance?

  • To create health and safety policies
  • To reduce turnover and minimize supervisory needs
  • To foster employee growth through constructive feedback (correct)
  • To develop professional development programs
  • Which human resource management function involves responding to employee grievances?

  • Workforce operations (correct)
  • Job analysis
  • Performance measurement
  • Incentive programs
  • What is the purpose of professional development programs?

    <p>To improve productivity and reduce turnover</p> Signup and view all the answers

    What is organizational structure in a business?

    <p>The formal interrelationships and hierarchical arrangements of human resources</p> Signup and view all the answers

    What is the primary purpose of incentive programs?

    <p>To recognize achievements and reward high performers</p> Signup and view all the answers

    What is the benefit of having a formal organizational structure in a business?

    <p>To increase productivity and efficiency</p> Signup and view all the answers

    What is a key aspect of workforce operations in a business?

    <p>Creating health and safety policies</p> Signup and view all the answers

    Why is job analysis important in the hiring process?

    <p>To determine the skills and experience necessary to perform a job well</p> Signup and view all the answers

    What is the main benefit of recognizing achievements and rewarding high performers?

    <p>To motivate employees to take ownership of business objectives</p> Signup and view all the answers

    Study Notes

    Decision Making

    • Decisions can be categorized into non-programmed (unique, unstructured, and non-repetitive) and programmed (routine, repetitive, and structured) decisions.
    • Non-programmed decisions, such as opening a new branch office, are typically made by upper management and have a significant impact on the organization.

    Types of Decisions

    • Policy decisions: long-term, strategic decisions made by top-level management officials that impact the entire organization.
    • Operating decisions: tactical decisions made by middle and lower management to implement policy decisions.

    Organizational and Personal Decisions

    • Organizational decisions: made by executives on behalf of the organization and can be delegated to subordinates.
    • Personal decisions: made by executives in a personal capacity, unrelated to the organization, and cannot be delegated.

    Individual and Group Decisions

    • Individual decisions: made by an individual in an official capacity.
    • Group decisions: made collectively by a group of individuals.

    Human Resource Management

    • Human resource management (HRM) entails deploying and developing people within an organization to meet business objectives.
    • HRM involves human resource planning, recruitment, selection, induction, training, performance management, and staff welfare.

    Human Resource Functions

    • Human resource functions may vary depending on industry, business size, and type of workers employed.
    • Primary objectives of HRM include acquiring and cultivating talent, improving communication and cooperation among workforce members.

    HRM Functions

    • Job analysis: determining skills and experience necessary to perform a job well.
    • Workforce operations: creating health and safety policies, responding to employee grievances, and working with labor unions.
    • Performance measurement: evaluating performance to foster employee growth and guide raises, promotions, and dismissals.
    • Incentive programs: recognizing achievements and rewarding high performers with bonuses and perks.
    • Professional development: improving productivity, reducing turnover, and minimizing supervisory needs through training and educational programs.

    Organizational Structure

    • Organizational structure refers to the formal interrelationships and hierarchical arrangements of human resources within a business.
    • Businesses organize their human resources in various ways, depending on size and demands of the job.

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    Description

    This quiz covers types of management decisions, including programmed and non-programmed decisions. Learn about decision-making processes in organizations.

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