5 Questions
What is the planning-controlling link?
It is the connection between setting goals and monitoring progress towards them
Why is what is measured more critical than how it’s measured in the control process?
Because the choice of metrics directly influences the effectiveness of control
What are the three most frequently used measures of organizational performance?
Financial performance, customer satisfaction, and employee engagement
What are the three courses of action managers can take in controlling?
They can take no action, corrective action, or preventive action
What are feedforward, concurrent, and feedback controls used for?
They are used for monitoring and regulating ongoing activities and processes
Test your understanding of controlling in management with this quiz covering the importance of control, the control process, and the planning-controlling link. Explore the definition of controlling and its significance in organizational management.
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