Management Concepts Quiz
32 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is NOT a characteristic of management?

  • Management is both a science and an art.
  • Management aims at the accomplishment of predetermined objectives.
  • Management is a distinct process.
  • Management is primarily an individual activity. (correct)

    • Which of the following is a definition of management?

  • The attainment of organizational goals in an effective and efficient manner through planning, organizing, staffing, directing, and controlling organizational resources.
  • The use of people and other resources to accomplish objectives.
  • The act of getting things done through people.
  • All of the above. (correct)

    • Which of the following is NOT a type of management mentioned in the text?

  • Management by Systems
  • Management by Leadership (correct)
  • Management by Motivation
  • Management by Communication

    • What is the primary purpose of planning in management?

    <p>To determine objectives and formulate methods to achieve them. (C)</p> Signup and view all the answers

    Which of the following is NOT considered an organizational resource in management?

    <p>Ideas (B)</p> Signup and view all the answers

    What is the primary function of staffing in management?

    <p>Recruiting and selecting qualified individuals for specific roles. (B)</p> Signup and view all the answers

    Which function of management is primarily concerned with implementing plans and directing employees to achieve organizational goals?

    <p>Directing (C)</p> Signup and view all the answers

    How are attendance grades determined for the students in EE-PC 322?

    <p>Through group participation in class discussions. (D)</p> Signup and view all the answers

    What are technical skills primarily focused on?

    <p>Knowledge and ability to use processes or techniques (A)</p> Signup and view all the answers

    Which role involves a manager giving direct commands to subordinates?

    <p>Leader (D)</p> Signup and view all the answers

    In which managerial role does a manager work as a liaison?

    <p>Interpersonal role (A)</p> Signup and view all the answers

    What is the primary focus of a middle manager?

    <p>Organize human and other resources to achieve goals (C)</p> Signup and view all the answers

    Which of the following is a decisional role of a manager?

    <p>Entrepreneur (C)</p> Signup and view all the answers

    What type of manager is typically responsible for overseeing daily operations?

    <p>First-line manager (B)</p> Signup and view all the answers

    What skill is crucial for resolving interpersonal conflicts among team members?

    <p>Human skills (A)</p> Signup and view all the answers

    Which of these tasks is NOT part of the informational role of a manager?

    <p>Providing direct supervision to employees (C)</p> Signup and view all the answers

    What is the first step in the process of organizing?

    <p>Determine what is to be done (D)</p> Signup and view all the answers

    Which of the following best describes feed forward control?

    <p>Identifying and preventing deviations before they occur (A)</p> Signup and view all the answers

    Decentralization refers to which of the following?

    <p>Distributing authority to lower levels of the organization (B)</p> Signup and view all the answers

    What does concurrent control primarily focus on?

    <p>Monitoring ongoing employee activities (C)</p> Signup and view all the answers

    Which coordination technique involves using a committee to facilitate communication?

    <p>Using a Committee (A)</p> Signup and view all the answers

    Which of the following is NOT a principle of effective control?

    <p>Over relying on control reports (C)</p> Signup and view all the answers

    What is the purpose of establishing standards of performance in controlling?

    <p>To measure actual performance against benchmarks (A)</p> Signup and view all the answers

    Which technique for achieving coordination relies on setting performance targets?

    <p>Coordination by Targets or Goals (B)</p> Signup and view all the answers

    What is the primary purpose of planning?

    <p>To define the organization's mission and objectives (D)</p> Signup and view all the answers

    Which of the following is NOT a principle of planning?

    <p>Plans should be detailed and inflexible (D)</p> Signup and view all the answers

    What is the difference between a 'rule' and a 'procedure' in planning?

    <p>A rule defines specific actions, while a procedure outlines a sequence of steps (D)</p> Signup and view all the answers

    Which type of planning decision involves a large number of decision variables with unpredictable outcomes?

    <p>Adaptive decisions (D)</p> Signup and view all the answers

    Which of the following is a key element of the organizing process?

    <p>Developing clear job descriptions and responsibilities (C)</p> Signup and view all the answers

    What does 'top-down' planning refer to?

    <p>Planning that originates from senior management and cascades down to lower levels (C)</p> Signup and view all the answers

    What is the primary difference between programmed and non-programmed decisions?

    <p>Programmed decisions are made routinely, while non-programmed decisions address unique circumstances (A)</p> Signup and view all the answers

    Which type of organizational decision involves analyzing a problem with a large number of decision variables, but with predictable outcomes?

    <p>Analytical decisions (D)</p> Signup and view all the answers

    Flashcards

    Planning

    The process of setting objectives and determining how to achieve them efficiently.

    Objectives

    The ultimate goals towards which the activities of the organization are directed.

    Strategies

    General programs of action and resource deployment aimed at achieving objectives.

    Policies

    General statements guiding decision-making within an organization.

    Signup and view all the flashcards

    Procedures

    A series of related steps or tasks performed in sequence to accomplish a task.

    Signup and view all the flashcards

    Programmed Decisions

    Routine and repetitive managerial choices often governed by established guidelines.

    Signup and view all the flashcards

    Flexibility in Planning

    Plans must adapt to changing circumstances and be dynamic.

    Signup and view all the flashcards

    Organizing

    The process of structuring jobs and relationships to implement plans and deploy resources effectively.

    Signup and view all the flashcards

    Process of Organizing

    Coordinating human efforts and resources to achieve objectives.

    Signup and view all the flashcards

    Division of Work

    Determining what tasks need to be done in an organization.

    Signup and view all the flashcards

    Departmentalization

    The assignment of tasks to specific departments or teams.

    Signup and view all the flashcards

    Authority vs. Responsibility

    Balancing decision-making authority with responsible task execution.

    Signup and view all the flashcards

    Centralization vs. Decentralization

    Deciding at what level in the organization decisions are made.

    Signup and view all the flashcards

    Feed Forward Control

    Control aimed at preventing problems before they occur.

    Signup and view all the flashcards

    Concurrent Control

    Monitoring ongoing activities to ensure quality standards are met.

    Signup and view all the flashcards

    Feedback Control

    Control that occurs after actions to assess outcomes.

    Signup and view all the flashcards

    Management

    The attainment of organizational goals efficiently through planning, organizing, staffing, directing, and controlling resources.

    Signup and view all the flashcards

    Functions of Management

    The key activities performed in management: planning, organizing, staffing, directing, and controlling.

    Signup and view all the flashcards

    Staffing

    The process of recruiting, selecting, and training personnel.

    Signup and view all the flashcards

    Directing

    Guiding and overseeing the work of employees to achieve objectives.

    Signup and view all the flashcards

    Controlling

    Monitoring progress and making adjustments to ensure goals are met.

    Signup and view all the flashcards

    Characteristics of Management

    Distinct features such as being a process, organized, and a group activity, among others.

    Signup and view all the flashcards

    Technical Skills

    Knowledge and ability to use processes and techniques effectively.

    Signup and view all the flashcards

    Human Skills

    Ability to work cooperatively with others and build effective teams.

    Signup and view all the flashcards

    Conceptual Skills

    Ability to analyze complex situations and interpret information rationally.

    Signup and view all the flashcards

    Interpersonal Role

    Manager's role involving relationships, command, and coordination.

    Signup and view all the flashcards

    Informational Role

    Manager's role centered on monitoring, disseminating, and speaking information.

    Signup and view all the flashcards

    Decisional Role

    Manager's function relating to entrepreneurship, resource allocation, and negotiation.

    Signup and view all the flashcards

    First-Line Managers

    Supervisors at the base of the managerial hierarchy managing daily operations.

    Signup and view all the flashcards

    Top Managers

    Leaders who set organizational goals and strategies for implementation.

    Signup and view all the flashcards

    Study Notes

    Course Information

    • Course title: Introduction to Management
    • Course code: EE-PC 322 Project Management
    • Topic: Topic 1

    Reporting & Grading

    • Reporting (5%)
    • Attendance (5%)
    • Seatwork (10%)
    • Assignments (10%)
    • Discussions (graded by groups)
    • Quizzes (30%)
    • Exams (40%)
    • Groupings arranged alphabetically for inclusivity
    • Students must submit a ½ (5x8) index card with their names at the top
    • Attendance is based on seat plans
    • Attendance for late arrivals and absences, is separate from the grading system

    Groups

    • The course has 10 groups
    • Group assignments are given in alphabetical order

    Learning Objectives

    • Discuss the concept of management
    • Determine the characteristics of management
    • Identify the functions of management

    Concept of Management

    • Management is the attainment of organizational goals effectively and efficiently
    • This is achieved through planning, organizing, staffing, directing, and controlling organizational resources
    • Organizational resources include human beings, money, machines, and materials

    Definitions of Management

    • Louis E. Boone and David L. Kurtz define management as the use of people and resources to achieve objectives.
    • Mary Parker Follett defines management as the act of getting things done through people.
    • Frederick Taylor defines management as the art of knowing the best and cheapest way to achieve a goal.

    Characteristics of Management

    • Management is a distinct process
    • Management is an organized activity
    • Management aims at accomplishing predetermined objectives
    • Management is both a science and an art
    • Management is a group activity
    • Management principles are universal in nature
    • Management integrates human and other resources

    Raymond G. Leon's Concepts of Management

    • Management by Communication
    • Management by Systems
    • Management by Results
    • Management by Participation
    • Management by Motivation
    • Management by Exception
    • Management by Objectives

    Functions of Management

    • planning
    • organizing
    • staffing
    • directing
    • controlling

    Planning

    • Planning involves determining objectives and methods to achieve them
    • A well-planned job is considered half-done
    • Key questions during planning:
      • What are the objectives?
      • What resources are available and needed?
      • What are the methods and means to achieve the objectives?
      • Is this the optimal path?

    Types of Plans

    • Purposes/Missions
    • Objectives (ultimate goal)
    • Strategies (general program of action and resource deployment)
    • Policies (general statements or understandings guiding decision-making)
    • Procedures (series of related steps for tasks)
    • Rules (prescribes a course of action)
    • Programs (comprehensive plan for resource use)
    • Budgets (statement of expected results)

    Planning Principles

    • Take time to plan
    • Planning can be top-down or bottom-up
    • Involve and communicate with all concerned
    • Plans should be flexible and dynamic
    • Evaluate and revise plans

    Steps in Planning

    • Determine goals and objectives for the organization
    • Evaluate various elements of the environment
    • Decide the planning period
    • Examine alternative courses of action
    • Evaluate alternative courses of action
    • Make decisions
    • Develop derivative plans.

    Types of Managerial Decisions

    • Programmed (routine)
    • Non-programmed (not routine)
      • Mechanistic(repetitive tasks)
      • Analytical(problems with many variables)
      • Judgmental(problems with few variables, unknown outcomes)
      • Adaptive (problems with many variables, unknown outcomes)

    Organizing

    • Organizing is implementing plans by clarifying jobs, working relationships, and resource deployment for achieving goals
    • Organizing coordinates human efforts, assembles resources, and integrates them into a unified whole to achieve specified objectives.

    Process of Organizing

    • Determine what is to be done
    • Assign Tasks
    • Link Departments/Hierarchy
    • Decide on Authority, Responsibility, and Delegation
    • Decide on Decision Levels (centralized vs decentralized)
    • Decide on Coordination methods

    Techniques for Achieving Coordination

    • Coordination by Rules/Procedures
    • Coordination by Targets/Goals
    • Coordination through Hierarchy
    • Coordination through Departmentalization
    • Using a Staff Assistant
    • Using a Liaison
    • Using a Committee
    • Using Independent Integrators
    • Coordination through Mutual Adjustment

    Staffing

    • Definition 1: Selecting and training individuals for specific job functions and assigning responsibilities
    • Definition 2: Number of employed personnel in an organization or program (also called workforce)

    Directing/Leading

    • Providing positive and dynamic leadership
    • Providing maximum opportunities
    • Providing proper motivation of personnel
    • Ability to command people

    Controlling Concepts

    • Feedforward Control: Identifying and preventing deviations before they occur (preliminary/ preventive control)
    • Concurrent Control: Monitoring ongoing activities to ensure consistency with quality standards.
    • Feedback Control: Control taking place after the action (post-action/output control)

    Steps in the Control Process

    • Establish standards of performance
    • Measure actual performance
    • Compare performance to standards
    • Take corrective action

    Principles of Effective Control

    • Controls are timely
    • Control standards encourage compliance
    • Setting effective standards is important
    • Use management by exception
    • Employees receive fast feedback on performance
    • Avoid over-reliance on control reports
    • Fit the amount of control to the task

    Managerial Skills

    • Technical skills
    • Human skills
    • Conceptual skills

    Manager's Roles

    • Interpersonal roles
      • Figurehead
      • Leader
      • Liaison
    • Informational roles
      • Monitor
      • Disseminator
      • Spokesperson
    • Decisional roles
      • Entrepreneur
      • Disturbance handler
      • Resource allocator
      • Negotiator

    Types of Managers

    • First-line managers (supervisors)
    • Middle managers
    • Top managers

    What Makes Managers Successful?

    • Hard work
    • Smart work
    • Patience
    • Out-of-the-box thinking
    • Reading and acquiring knowledge
    • Ethical consciousness
    • Collaborative relationships
    • Perseverance

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Introduction To Management EE-PC 322 PDF

    Description

    Test your knowledge of fundamental management concepts with this quiz. It covers definitions, characteristics, and functions of management. This is a great way to assess your understanding of key management principles.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser