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Questions and Answers
Are planning, staffing, and controlling all functions of management?
Are planning, staffing, and controlling all functions of management?
True (A)
Is communication with suppliers an internal communication?
Is communication with suppliers an internal communication?
False (B)
Are core values guiding principles of the company?
Are core values guiding principles of the company?
True (A)
Is it true that 'Leaders are born not made'?
Is it true that 'Leaders are born not made'?
Is strategic management a style in which the manager is more controlling?
Is strategic management a style in which the manager is more controlling?
Are mid-managers responsible for specific areas of operations in a business?
Are mid-managers responsible for specific areas of operations in a business?
Do ethical business practices involve only the company's executives?
Do ethical business practices involve only the company's executives?
Is communication from one manager to another horizontal communication?
Is communication from one manager to another horizontal communication?
What is the core value represented by the term 'louvcarese'?
What is the core value represented by the term 'louvcarese'?
What does the term 'funceelni' refer to?
What does the term 'funceelni' refer to?
What does 'dearpilshe' relate to?
What does 'dearpilshe' relate to?
What is represented by the term 'gametannem'?
What is represented by the term 'gametannem'?
What does 'thanimoreolans' mean?
What does 'thanimoreolans' mean?
What is indicated by 'ginlapnn'?
What is indicated by 'ginlapnn'?
Other employees acknowledge that the person has specialized knowledge. What influence is this?
Other employees acknowledge that the person has specialized knowledge. What influence is this?
Having authority over others results in positive response to requests. What influence is this?
Having authority over others results in positive response to requests. What influence is this?
Criticizing rather than praising employees is another way to exercise influence. What influence is this?
Criticizing rather than praising employees is another way to exercise influence. What influence is this?
Employees are more willing to support someone whom they trust and respect. What influence is this?
Employees are more willing to support someone whom they trust and respect. What influence is this?
Examples include money, job benefits, or recognition. What influence is this?
Examples include money, job benefits, or recognition. What influence is this?
What helps individuals understand that they can make mistakes without fear?
What helps individuals understand that they can make mistakes without fear?
What does 'initiative' refer to?
What does 'initiative' refer to?
What does 'dependability' mean?
What does 'dependability' mean?
What does 'judgement' help individuals achieve?
What does 'judgement' help individuals achieve?
What does 'objectivity' refer to?
What does 'objectivity' refer to?
What does 'confidence' help employees do?
What does 'confidence' help employees do?
What does 'stability' refer to?
What does 'stability' refer to?
What is meant by 'cooperation'?
What is meant by 'cooperation'?
What does 'honesty' refer to in a decision-making context?
What does 'honesty' refer to in a decision-making context?
What does 'courage' entail?
What does 'courage' entail?
What does 'communications' enable individuals to do?
What does 'communications' enable individuals to do?
What does 'intelligence' in a workplace context mean?
What does 'intelligence' in a workplace context mean?
What are the differences among the three levels of management?
What are the differences among the three levels of management?
How is tactical management different from strategic management?
How is tactical management different from strategic management?
What are the five management functions?
What are the five management functions?
An entrepreneur who starts a new business is not considered to be a manager.
An entrepreneur who starts a new business is not considered to be a manager.
Which of the following is not one of the five functions of management?
Which of the following is not one of the five functions of management?
Which level of management spends most of its time completing planning and controlling activities?
Which level of management spends most of its time completing planning and controlling activities?
Effective managers should use strategic management rather than tactical management.
Effective managers should use strategic management rather than tactical management.
Why do managers and leaders need effective human relations skills?
Why do managers and leaders need effective human relations skills?
What is the difference between formal and informal influence?
What is the difference between formal and informal influence?
The ability to motivate individuals and groups to accomplish important goals is known as what?
The ability to motivate individuals and groups to accomplish important goals is known as what?
Research has proven that effective leaders are born and not made.
Research has proven that effective leaders are born and not made.
The way people get along with each other is known as what?
The way people get along with each other is known as what?
A person who is not a manager but is still able to get a group focused and organized is using what?
A person who is not a manager but is still able to get a group focused and organized is using what?
What are the core values of an organization?
What are the core values of an organization?
Which of the following is not a standard of ethical behavior?
Which of the following is not a standard of ethical behavior?
Managers are responsible for the ethical actions of a business.
Managers are responsible for the ethical actions of a business.
Important principles that guide decisions and actions in a company are known as what?
Important principles that guide decisions and actions in a company are known as what?
Study Notes
Management Functions
- Planning, staffing, and controlling are essential functions of management.
- Managers at different levels have distinct responsibilities and roles.
Communication
- Internal communication involves interactions within the organization, while communication with suppliers is external.
- Horizontal communication occurs between managers at the same level.
Core Values
- Core values serve as guiding principles for a company's operations and decision-making.
- Examples of core values include passion for customers, teamwork, integrity, and accountability.
Leadership Perspectives
- The belief that "leaders are born not made" is a misconception; effective leadership skills can be developed.
- Leadership is defined as the ability to motivate individuals and groups to achieve goals.
Management Styles
- Strategic management emphasizes collaboration and involving employees in decision-making.
- Tactical management involves a more directive and controlling approach by managers.
Levels of Management
- Supervisors spend considerable time on planning and controlling activities.
- Middle managers are responsible for specific areas of operations within a business.
Ethical Business Practices
- Ethical behavior is the responsibility of all employees, not just executives.
- Managers play a crucial role in guiding ethical behavior within a company.
Influence Types
- Expert influence arises from an individual's specialized knowledge.
- Position influence comes from having authority over others; reward influence involves motivations like money and recognition.
- Trust and respect are key in identity influence.
Human Relations Skills
- Effective human relations skills are crucial for managers and leaders to foster collaboration and build strong work groups.
Decision-Making Principles
- Objectivity entails considering all sides of an issue before making a decision.
- Confidence promotes responsibility among employees and belief in their capabilities.
Ethical Standards
- Ethical behavior must be lawful and should not harm others for the benefit of the company.
- Managers are accountable for the ethical actions of their business.
Informal vs. Formal Influence
- Formal influence is based on a position within the organization's structure, while informal influence derives from personal characteristics and relationships.
Core Values Overview
- Core values guide decision-making and actions in a company, encompassing attributes such as integrity and accountability.
Responsibilities of Managers
- Managers are responsible for ensuring ethical actions and fostering an environment conducive to effective work relations.
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Description
Test your understanding of key management concepts with this Chapter 7 study guide flashcard quiz. This quiz covers topics like planning, staffing, core values, and communication within management. Challenge your knowledge and prepare for your exams!
