Questions and Answers
Are planning, staffing, and controlling all functions of management?
True
Is communication with suppliers an internal communication?
False
Are core values guiding principles of the company?
True
Is it true that 'Leaders are born not made'?
Signup and view all the answers
Is strategic management a style in which the manager is more controlling?
Signup and view all the answers
Are mid-managers responsible for specific areas of operations in a business?
Signup and view all the answers
Do ethical business practices involve only the company's executives?
Signup and view all the answers
Is communication from one manager to another horizontal communication?
Signup and view all the answers
What is the core value represented by the term 'louvcarese'?
Signup and view all the answers
What does the term 'funceelni' refer to?
Signup and view all the answers
What does 'dearpilshe' relate to?
Signup and view all the answers
What is represented by the term 'gametannem'?
Signup and view all the answers
What does 'thanimoreolans' mean?
Signup and view all the answers
What is indicated by 'ginlapnn'?
Signup and view all the answers
Other employees acknowledge that the person has specialized knowledge. What influence is this?
Signup and view all the answers
Having authority over others results in positive response to requests. What influence is this?
Signup and view all the answers
Criticizing rather than praising employees is another way to exercise influence. What influence is this?
Signup and view all the answers
Employees are more willing to support someone whom they trust and respect. What influence is this?
Signup and view all the answers
Examples include money, job benefits, or recognition. What influence is this?
Signup and view all the answers
What helps individuals understand that they can make mistakes without fear?
Signup and view all the answers
What does 'initiative' refer to?
Signup and view all the answers
What does 'dependability' mean?
Signup and view all the answers
What does 'judgement' help individuals achieve?
Signup and view all the answers
What does 'objectivity' refer to?
Signup and view all the answers
What does 'confidence' help employees do?
Signup and view all the answers
What does 'stability' refer to?
Signup and view all the answers
What is meant by 'cooperation'?
Signup and view all the answers
What does 'honesty' refer to in a decision-making context?
Signup and view all the answers
What does 'courage' entail?
Signup and view all the answers
What does 'communications' enable individuals to do?
Signup and view all the answers
What does 'intelligence' in a workplace context mean?
Signup and view all the answers
What are the differences among the three levels of management?
Signup and view all the answers
How is tactical management different from strategic management?
Signup and view all the answers
What are the five management functions?
Signup and view all the answers
An entrepreneur who starts a new business is not considered to be a manager.
Signup and view all the answers
Which of the following is not one of the five functions of management?
Signup and view all the answers
Which level of management spends most of its time completing planning and controlling activities?
Signup and view all the answers
Effective managers should use strategic management rather than tactical management.
Signup and view all the answers
Why do managers and leaders need effective human relations skills?
Signup and view all the answers
What is the difference between formal and informal influence?
Signup and view all the answers
The ability to motivate individuals and groups to accomplish important goals is known as what?
Signup and view all the answers
Research has proven that effective leaders are born and not made.
Signup and view all the answers
The way people get along with each other is known as what?
Signup and view all the answers
A person who is not a manager but is still able to get a group focused and organized is using what?
Signup and view all the answers
What are the core values of an organization?
Signup and view all the answers
Which of the following is not a standard of ethical behavior?
Signup and view all the answers
Managers are responsible for the ethical actions of a business.
Signup and view all the answers
Important principles that guide decisions and actions in a company are known as what?
Signup and view all the answers
Study Notes
Management Functions
- Planning, staffing, and controlling are essential functions of management.
- Managers at different levels have distinct responsibilities and roles.
Communication
- Internal communication involves interactions within the organization, while communication with suppliers is external.
- Horizontal communication occurs between managers at the same level.
Core Values
- Core values serve as guiding principles for a company's operations and decision-making.
- Examples of core values include passion for customers, teamwork, integrity, and accountability.
Leadership Perspectives
- The belief that "leaders are born not made" is a misconception; effective leadership skills can be developed.
- Leadership is defined as the ability to motivate individuals and groups to achieve goals.
Management Styles
- Strategic management emphasizes collaboration and involving employees in decision-making.
- Tactical management involves a more directive and controlling approach by managers.
Levels of Management
- Supervisors spend considerable time on planning and controlling activities.
- Middle managers are responsible for specific areas of operations within a business.
Ethical Business Practices
- Ethical behavior is the responsibility of all employees, not just executives.
- Managers play a crucial role in guiding ethical behavior within a company.
Influence Types
- Expert influence arises from an individual's specialized knowledge.
- Position influence comes from having authority over others; reward influence involves motivations like money and recognition.
- Trust and respect are key in identity influence.
Human Relations Skills
- Effective human relations skills are crucial for managers and leaders to foster collaboration and build strong work groups.
Decision-Making Principles
- Objectivity entails considering all sides of an issue before making a decision.
- Confidence promotes responsibility among employees and belief in their capabilities.
Ethical Standards
- Ethical behavior must be lawful and should not harm others for the benefit of the company.
- Managers are accountable for the ethical actions of their business.
Informal vs. Formal Influence
- Formal influence is based on a position within the organization's structure, while informal influence derives from personal characteristics and relationships.
Core Values Overview
- Core values guide decision-making and actions in a company, encompassing attributes such as integrity and accountability.
Responsibilities of Managers
- Managers are responsible for ensuring ethical actions and fostering an environment conducive to effective work relations.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your understanding of key management concepts with this Chapter 7 study guide flashcard quiz. This quiz covers topics like planning, staffing, core values, and communication within management. Challenge your knowledge and prepare for your exams!