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What is the definition of 'science' according to the text?
What is the definition of 'science' according to the text?
A systematic body of knowledge pertaining to a specific field of study.
What do general principles and facts in science explain?
What do general principles and facts in science explain?
They explain a phenomenon.
What type of relationship do scientific principles establish?
What type of relationship do scientific principles establish?
Cause-and-effect relationship.
Name two things used to develop principles of science.
Name two things used to develop principles of science.
Name the three main approaches to the study of management as presented in the text?
Name the three main approaches to the study of management as presented in the text?
What does management have that is similar to science, according to the text?
What does management have that is similar to science, according to the text?
What is meant by 'universal applicability' of scientific principles, according to the text?
What is meant by 'universal applicability' of scientific principles, according to the text?
Before the 1800s, what was management primarily like?
Before the 1800s, what was management primarily like?
Between which years was the Classical management approach dominant?
Between which years was the Classical management approach dominant?
Give one example, from the text, of a scientific principle that is universally applicable.
Give one example, from the text, of a scientific principle that is universally applicable.
List two main categories of management theories included under the classical approach.
List two main categories of management theories included under the classical approach.
Name two key thinkers associated with the Scientific Management approach to management?
Name two key thinkers associated with the Scientific Management approach to management?
What principle of management suggests that work should be divided into small tasks performed by trained specialists?
What principle of management suggests that work should be divided into small tasks performed by trained specialists?
What two types of authority might a manager use to get things done, according to Fayol?
What two types of authority might a manager use to get things done, according to Fayol?
According to the principles, what must accompany authority?
According to the principles, what must accompany authority?
What is the implication if workers refuse to perform up to their full capacity?
What is the implication if workers refuse to perform up to their full capacity?
Why is 'unity of command' important in an organization?
Why is 'unity of command' important in an organization?
What should be the relationship between the authority and responsibility within Henri Fayol's principles?
What should be the relationship between the authority and responsibility within Henri Fayol's principles?
According to ‘Unity of command’ principle, how many superiors should an employee receive orders from?
According to ‘Unity of command’ principle, how many superiors should an employee receive orders from?
What are two main factors that contribute to good discipline according to Fayol’s principle?
What are two main factors that contribute to good discipline according to Fayol’s principle?
Define centralization in the context of organizational decision-making.
Define centralization in the context of organizational decision-making.
What does decentralization mean regarding organizational authority?
What does decentralization mean regarding organizational authority?
According to Fayol, what should be the relationship between centralization and decentralization?
According to Fayol, what should be the relationship between centralization and decentralization?
How does the scale of operations typically influence the degree of decentralization?
How does the scale of operations typically influence the degree of decentralization?
What is the scalar chain principle in organizational management?
What is the scalar chain principle in organizational management?
What are two primary purposes of the scalar chain?
What are two primary purposes of the scalar chain?
In an emergency, what concept did Fayol introduce to circumvent the scalar chain?
In an emergency, what concept did Fayol introduce to circumvent the scalar chain?
In the provided example, if 'D' needs to communicate with 'G', what would be the typical path via the scalar chain without a 'gang plank'?
In the provided example, if 'D' needs to communicate with 'G', what would be the typical path via the scalar chain without a 'gang plank'?
What word should a manager use instead of 'I' when speaking with subordinates?
What word should a manager use instead of 'I' when speaking with subordinates?
What type of communication does the text suggest is beneficial for promoting speed, harmony, and understanding?
What type of communication does the text suggest is beneficial for promoting speed, harmony, and understanding?
Are Fayol's Principles considered immutable laws or flexible guidelines?
Are Fayol's Principles considered immutable laws or flexible guidelines?
What does the neo-classical theory primarily focus on regarding the worker?
What does the neo-classical theory primarily focus on regarding the worker?
Who is considered the 'Father of the Neo-Classical Approach'?
Who is considered the 'Father of the Neo-Classical Approach'?
According to the Hawthorne experiments, is money the only motivator for workers?
According to the Hawthorne experiments, is money the only motivator for workers?
Do workers act or react as individuals or as members of a group, according to the Hawthorne experiments?
Do workers act or react as individuals or as members of a group, according to the Hawthorne experiments?
Does physical capacity or social norms play a larger role in determining how much work a worker does?
Does physical capacity or social norms play a larger role in determining how much work a worker does?
What two components are essential for a person with technical knowledge to become successful in their field?
What two components are essential for a person with technical knowledge to become successful in their field?
Besides technical knowledge, what other key element is crucial for a manager's success, according to the text?
Besides technical knowledge, what other key element is crucial for a manager's success, according to the text?
In what way is management considered a creative activity?
In what way is management considered a creative activity?
How does continuous practice contribute to a manager's effectiveness?
How does continuous practice contribute to a manager's effectiveness?
The text claims management is both a science and an art. How is management a science?
The text claims management is both a science and an art. How is management a science?
How is management considered an art, according to the text?
How is management considered an art, according to the text?
The text implies that art and science are not mutually exclusive. Why is this the case?
The text implies that art and science are not mutually exclusive. Why is this the case?
Why is management not an 'exact science' like physics or chemistry?
Why is management not an 'exact science' like physics or chemistry?
Flashcards
Practical Application in Management
Practical Application in Management
The ability to apply knowledge and skills to real-world situations.
Personal Management Style
Personal Management Style
Unique approaches and styles that managers use to solve problems.
Creativity in Management
Creativity in Management
The act of combining resources and processes to create goods or services.
Improvement Through Practice in Management
Improvement Through Practice in Management
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Science of Management
Science of Management
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Art of Management
Art of Management
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Relationship Between Science and Art in Management
Relationship Between Science and Art in Management
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Management as a Soft Science
Management as a Soft Science
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Science
Science
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Management as a Science
Management as a Science
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Universal Applicability (Management)
Universal Applicability (Management)
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Unity of Command
Unity of Command
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Scientific Enquiry and Experiments (Management)
Scientific Enquiry and Experiments (Management)
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Scientific Investigation
Scientific Investigation
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Scientific Reasoning
Scientific Reasoning
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Cause-and-Effect Relationship
Cause-and-Effect Relationship
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Scientific Management
Scientific Management
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Administrative Management
Administrative Management
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Bureaucratic Theory
Bureaucratic Theory
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Neoclassical Approach
Neoclassical Approach
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Classical Approach
Classical Approach
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Division of Work
Division of Work
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Authority and Responsibility
Authority and Responsibility
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Discipline
Discipline
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Unity of Direction
Unity of Direction
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Subordination of Individual Interest
Subordination of Individual Interest
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Remuneration
Remuneration
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Scalar Chain
Scalar Chain
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Centralization
Centralization
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Decentralization
Decentralization
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Gang Plank
Gang Plank
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Decentralization in Large vs. Small Businesses
Decentralization in Large vs. Small Businesses
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Centralized Decisions - Objectives, Policies, Expansion
Centralized Decisions - Objectives, Policies, Expansion
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Decentralized Decisions - Material Purchase, Leave
Decentralized Decisions - Material Purchase, Leave
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Balance Between Centralization and Decentralization
Balance Between Centralization and Decentralization
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Employees as Socio-Psychological Beings
Employees as Socio-Psychological Beings
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Group Dynamics in Work
Group Dynamics in Work
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Informal Leadership in Work Groups
Informal Leadership in Work Groups
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Social Norms Affect Work Output
Social Norms Affect Work Output
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Neo-Classical Management Approach
Neo-Classical Management Approach
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Hawthorne Experiments
Hawthorne Experiments
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Verbal Communication for Management
Verbal Communication for Management
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Flexible Management Principles
Flexible Management Principles
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Study Notes
Nature of Management
- Management is a combination of science and art
- Science involves a systematized body of knowledge
- Art involves practical knowledge and practical skills
- Management is also considered a profession
Concept and Thoughts of Management
- Classical approach emphasizes on worker efficiency and control
- Scientific management (Taylor) focuses on optimizing tasks and efficiency
- Bureaucratic theory (Weber) focuses on strict rules and procedures
- Administrative theory (Fayol) focuses on managerial principles across organizations
- Neo-classical approach emphasizes human and social aspects
- Hawthorne experiments showed social factors influence worker performance
Principles of Management
- Fayol's 14 principles of management
- Division of work: employees specialize in tasks
- Authority and responsibility: managers have right to give orders
- Discipline: employees must follow rules
- Unity of command: each employee reports to only one superior
- Unity of direction: single plan for common goal
- Subordination of individual interest: organizational goals prioritized
- Remuneration: fair wages for employees
- Centralization & decentralization: concentration/distribution of authority
- Scalar chain: clear line of authority from top to bottom (with "gang plank" exception)
- Order: every item & employee has proper place
- Equity: just and kind treatment of employees
- Stability of tenure of personnel: minimize employee turnover
- Initiative: encouraged employee creativity and self-reliance
- Esprit de corps: promote team spirit and harmony among employees
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