Questions and Answers
What are the four basic management functions in organizations?
Planning, organizing, leading, controlling
What are the basic managerial roles played by managers?
Interpersonal, informational, decisional
What is the scope of management in organizations?
It involves coordinating resources to achieve organizational goals
What is the nature of management as described in the chapter?
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How do people become managers according to the chapter?
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What was the immediate inspiration for the idea of Netflix according to Reed Hastings?
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What characterizes the new workplace that is emerging in organizations today?
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What aspect of the Netflix business model is highlighted as the essence?
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What was the innovation that Netflix initially offered when it launched in April 1998?
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What did Reed Hastings incur a $40 late fee for at Blockbuster in 1997?
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Which feature of Netflix did Reed Hastings emphasize as having worked in a powerful way?
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What did Netflix initially charge along with a $4 rental fee per movie in 1998?
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