Management Chapter Learning Objectives
12 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What are the four basic management functions in organizations?

  • Hiring, firing, promoting, demoting
  • Planning, organizing, leading, controlling (correct)
  • Selling, advertising, marketing, branding
  • Researching, analyzing, developing, implementing

What are the basic managerial roles played by managers?

  • Negotiating, communicating, strategizing
  • Interpersonal, informational, decisional (correct)
  • Training, supervising, evaluating
  • Creative, technical, administrative

What is the scope of management in organizations?

  • It deals with customer relationship management only
  • It involves coordinating resources to achieve organizational goals (correct)
  • It is limited to operational management
  • It focuses solely on financial management

What is the nature of management as described in the chapter?

<p>Dynamic and challenging (C)</p> Signup and view all the answers

How do people become managers according to the chapter?

<p>Through education and experience (A)</p> Signup and view all the answers

What was the immediate inspiration for the idea of Netflix according to Reed Hastings?

<p>The business model of a gym where you could pay a monthly fee (B)</p> Signup and view all the answers

What characterizes the new workplace that is emerging in organizations today?

<p>Team-based work and technology-driven processes (B)</p> Signup and view all the answers

What aspect of the Netflix business model is highlighted as the essence?

<p>The ability to enhance customer convenience (A)</p> Signup and view all the answers

What was the innovation that Netflix initially offered when it launched in April 1998?

<p>Receiving and returning movies by mail (A)</p> Signup and view all the answers

What did Reed Hastings incur a $40 late fee for at Blockbuster in 1997?

<p>A VHS cassette rental (C)</p> Signup and view all the answers

Which feature of Netflix did Reed Hastings emphasize as having worked in a powerful way?

<p>Unlimited due dates and no late fees (C)</p> Signup and view all the answers

What did Netflix initially charge along with a $4 rental fee per movie in 1998?

<p>$2 for postage (D)</p> Signup and view all the answers

More Like This

Managerial Roles and Importance Quiz
5 questions
Management Chapter Learning Objectives
16 questions
Principles of Management
24 questions

Principles of Management

RecordSettingEinstein3326 avatar
RecordSettingEinstein3326
Use Quizgecko on...
Browser
Browser