Management Chapter 3: Delegation, Decentralization, and Centralization
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Questions and Answers

What type of companies are likely to use a departmentalization structure by product?

  • Small startups
  • Decentralized companies
  • Companies with a flat organizational structure
  • Older and larger companies (correct)

What is a disadvantage of departmentalization by location?

  • It requires a large administrative staff (correct)
  • It leads to overlapping positions
  • It is only suitable for small companies
  • It allows for a faster response to unique demands

What type of companies are likely to use a departmentalization structure by customer?

  • Companies with a flat organizational structure
  • Service-based companies (correct)
  • Companies with a hierarchical structure
  • Manufacturing companies

What is a characteristic of departmentalization by product?

<p>It emphasizes the importance of the organization (D)</p> Signup and view all the answers

What is an advantage of departmentalization by location?

<p>It enables the organization to respond to the unique demands of each region (A)</p> Signup and view all the answers

What is a characteristic of multibase departmentalization?

<p>It improves efficiency and avoids overlapping positions (A)</p> Signup and view all the answers

What is an advantage of departmentalization by customer?

<p>It enables the organization to deal efficiently with unique customer groups (C)</p> Signup and view all the answers

What is a disadvantage of departmentalization by product?

<p>The emphasis is on the product rather than the organization (C)</p> Signup and view all the answers

What is an advantage of departmentalization by product?

<p>It allows for easy decision making (A)</p> Signup and view all the answers

What type of companies are likely to use multibase departmentalization?

<p>Most firms (A)</p> Signup and view all the answers

Study Notes

Delegation and Decentralization

  • Delegation of authority: assigning part of a manager's work and power to other workers
  • Reasons for delegation:
    • No manager can do everything
    • Develops the skills of subordinates
    • Leadership grooming
  • Barriers to delegation:
    • Fear the work will not get done
    • Fear the work will be done too well and attract all attention of top management
    • Disorganization and inability to plan and assign work effectively

Organizational Structure

  • Basic forms of organizational structure:
    • Line Structure
    • Line-and-Staff Structure
    • Matrix Structure
    • Network Structure
  • Line Structure:
    • Simplest and oldest form
    • Direct chain of command throughout the organization
    • Line managers make decisions and give orders to workers
    • Quick decisions with direct accountability
    • Popular in small organizations

Organizational Characteristics

  • Job Specialization alternatives:
    • Job rotation
    • Job enlargement (more duties and responsibilities)
    • Job enrichment (more control)
  • Departmentalization:
    • Process of grouping jobs into manageable units
    • Common bases of departmentalization:
      • By function
      • By product
      • By location
      • By customer
  • Departments by:
    • Function
      • Advantage: Simplified supervision
      • Disadvantage: Slow decision making
    • Product
      • Advantage: Easy decision making
      • Disadvantage: Emphasis on product rather than organization
    • Location
      • Advantage: Organization can respond to unique regional needs
      • Disadvantage: Large administrative staff is necessary
    • Customer
      • Advantage: Deal efficiently with unique customer groups
      • Disadvantage: Large administrative staff is necessary
  • Multibase Departmentalization:
    • Most firms use more than one basis for departmentalization to improve efficiency and avoid overlapping positions

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Description

This quiz covers the principles of delegation, decentralization, and centralization in management. It includes the concept of delegating authority, benefits of delegation, and barriers to delegation.

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