Management Chapter 3: Delegation, Decentralization, and Centralization
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Questions and Answers

What type of companies are likely to use a departmentalization structure by product?

  • Small startups
  • Decentralized companies
  • Companies with a flat organizational structure
  • Older and larger companies (correct)
  • What is a disadvantage of departmentalization by location?

  • It requires a large administrative staff (correct)
  • It leads to overlapping positions
  • It is only suitable for small companies
  • It allows for a faster response to unique demands
  • What type of companies are likely to use a departmentalization structure by customer?

  • Companies with a flat organizational structure
  • Service-based companies (correct)
  • Companies with a hierarchical structure
  • Manufacturing companies
  • What is a characteristic of departmentalization by product?

    <p>It emphasizes the importance of the organization</p> Signup and view all the answers

    What is an advantage of departmentalization by location?

    <p>It enables the organization to respond to the unique demands of each region</p> Signup and view all the answers

    What is a characteristic of multibase departmentalization?

    <p>It improves efficiency and avoids overlapping positions</p> Signup and view all the answers

    What is an advantage of departmentalization by customer?

    <p>It enables the organization to deal efficiently with unique customer groups</p> Signup and view all the answers

    What is a disadvantage of departmentalization by product?

    <p>The emphasis is on the product rather than the organization</p> Signup and view all the answers

    What is an advantage of departmentalization by product?

    <p>It allows for easy decision making</p> Signup and view all the answers

    What type of companies are likely to use multibase departmentalization?

    <p>Most firms</p> Signup and view all the answers

    Study Notes

    Delegation and Decentralization

    • Delegation of authority: assigning part of a manager's work and power to other workers
    • Reasons for delegation:
      • No manager can do everything
      • Develops the skills of subordinates
      • Leadership grooming
    • Barriers to delegation:
      • Fear the work will not get done
      • Fear the work will be done too well and attract all attention of top management
      • Disorganization and inability to plan and assign work effectively

    Organizational Structure

    • Basic forms of organizational structure:
      • Line Structure
      • Line-and-Staff Structure
      • Matrix Structure
      • Network Structure
    • Line Structure:
      • Simplest and oldest form
      • Direct chain of command throughout the organization
      • Line managers make decisions and give orders to workers
      • Quick decisions with direct accountability
      • Popular in small organizations

    Organizational Characteristics

    • Job Specialization alternatives:
      • Job rotation
      • Job enlargement (more duties and responsibilities)
      • Job enrichment (more control)
    • Departmentalization:
      • Process of grouping jobs into manageable units
      • Common bases of departmentalization:
        • By function
        • By product
        • By location
        • By customer
    • Departments by:
      • Function
        • Advantage: Simplified supervision
        • Disadvantage: Slow decision making
      • Product
        • Advantage: Easy decision making
        • Disadvantage: Emphasis on product rather than organization
      • Location
        • Advantage: Organization can respond to unique regional needs
        • Disadvantage: Large administrative staff is necessary
      • Customer
        • Advantage: Deal efficiently with unique customer groups
        • Disadvantage: Large administrative staff is necessary
    • Multibase Departmentalization:
      • Most firms use more than one basis for departmentalization to improve efficiency and avoid overlapping positions

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    Description

    This quiz covers the principles of delegation, decentralization, and centralization in management. It includes the concept of delegating authority, benefits of delegation, and barriers to delegation.

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