Management Basics and Theories

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Questions and Answers

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What is management?

The process of organizing and coordinating resources effectively to achieve organizational goals.

What is one of the primary functions of a manager?

Planning and setting objectives for the organization, and ensuring that the team works towards achieving them.

What is management hierarchy?

The hierarchical arrangement within management roles, where different levels of responsibility and authority are assigned.

What makes a manager effective?

Communicating clearly and effectively, thinking strategically, being adaptable to change, and solving problems creatively.

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What is a management theory?

A structured set of principles that explains managerial behavior, providing a framework for understanding how managers function and make decisions.

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Which management theory focuses on people?

A management approach that focuses on the psychological and social aspects of work, emphasizing individual and group behavior, motivation, and leadership within an organization.

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What is division of labor in management?

Dividing work among employees to improve efficiency, assigning specific tasks to specialists for better productivity.

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What is Management by Learning from Experience?

Reflecting on past actions, analyzing successes and failures, and using these insights to improve future decision-making within an organization.

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What are the functions of management?

Planning defines the roadmap, organizing allocates resources, leading provides direction, and controlling monitors progress.

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What is the first step in the management cycle?

Planning is the first step in the management cycle, where goals are set, strategies are defined, and a roadmap for the future is created.

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What are the elements of communication?

The sender, the message, the medium/channel, and the receiver are all elements involved in the communication process.

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What makes communication effective?

Clear and concise messaging, active listening, and providing appropriate feedback are key principles for effective communication.

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What is a disadvantage of verbal communication?

Verbal communication can be easily misunderstood due to accents, speech impediments, or different interpretations of language.

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What makes public speaking effective?

Maintaining eye contact with the audience, speaking with clarity and enthusiasm, and using appropriate gestures are essential for effective public speaking.

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What are types of non-verbal communication?

Facial expressions, gestures, body language, and proximity are all forms of non-verbal communication.

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What is an advantage of non-verbal communication?

Non-verbal communication can effectively convey emotions and attitudes, providing deeper insights into a person's feelings and intentions.

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What is visual communication?

Visual communication involves using images, charts, graphs, and other visual aids to convey information and ideas.

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What are communication styles?

Assertive, aggressive, passive, and passive-aggressive are communication styles that describe how individuals express themselves.

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What is assertive communication?

Assertive communication involves expressing thoughts and feelings honestly and respectfully, while maintaining a calm and direct approach.

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When did professional certifications emerge?

The Industrial Revolution saw the rise of professional certifications as industries needed to standardize skills and ensure quality in a rapidly evolving workforce.

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Which field has seen a rise in certifications due to technology?

The field of Information Technology has witnessed a significant surge in professional certifications due to rapid technological advancements and the constant need for specialized skills.

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What is a professional certificate?

A professional certificate is a document that verifies an individual's qualifications and skills in a specific field, demonstrating their competency and expertise.

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What is a benefit of obtaining a professional certificate?

Obtaining a professional certificate enhances an individual's credibility, marketability, and competitive edge in the job market.

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What is the difference between academic and professional certificates?

Academic certificates are typically awarded by educational institutions, while professional certificates are often awarded by industry organizations.

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What is a purpose of obtaining an academic certificate?

Obtaining an academic certificate is often driven by the desire to fulfill continuing education requirements, advance in a career, or gain a deeper understanding of a specific subject.

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Who benefits from professional certificates?

Professional certificates are most beneficial for individuals who want to gain specialized knowledge in their current field, transition to a new career, or demonstrate their competency to potential employers.

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What is a primary benefit of professional certificates?

A primary benefit of obtaining a professional certificate is gaining specific job-related skills that are highly valued in the industry.

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What is a benefit of professional certificates?

Professional certificates help individuals establish personal and professional credibility, demonstrating their commitment to continuous learning and professional development.

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Who awards professional certificates?

Professional certificates are awarded by various organizations, including professional associations, industry bodies, and educational institutions, based on specific requirements and assessments.

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Study Notes

Management Definitions and Functions

  • Management is the process of organizing and coordinating resources to achieve organizational goals.
  • Planning and setting objectives is a primary function of a manager.
  • Management hierarchy refers to the hierarchical arrangement within management roles.
  • Clear communication, strategic thinking, and problem-solving skills are characteristics of effective management.
  • Inflexibility is not a characteristic of effective management.

Management Theories

  • A structured set of principles explaining managerial behavior is a management theory.
  • The behavioral approach in management theory focuses on the psychological and social aspects of work.
  • Management by Division of Labor is a management principle that involves dividing work among employees to improve efficiency.
  • Reflecting on past actions to improve future decision-making is a key element of learning from experience.

Functions and Elements of Management

  • Planning, organizing, and controlling are functions of management.
  • Marketing is not a function of management.
  • Planning is the first step in the management cycle/process.
  • Clear and concise messaging is a key principle of effective communication.
  • Medium/Channel is an element of communication.
  • Profit is not an element of communication.

Communication Styles and Types

  • Maintaining eye contact with the audience is a key element of effective public speaking.
  • Written text is not a type of nonverbal communication.
  • Nonverbal communication can convey emotions and feelings effectively.
  • Assertive communication involves expressing thoughts and feelings honestly and respectfully. Indifferent is not a communication style.

Visual Communication and Professional Certifications

  • Visual communication uses visual aids like charts and images.
  • The Industrial Revolution saw the emergence of professional certifications.
  • Information Technology has seen a significant increase in certifications.
  • Professional certificates enhance an individual's credibility and marketability.
  • Professional certificates are beneficial for individuals looking to gain specialized knowledge in their current field.
  • Professional certificates help with continuous learning and professional development.

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