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Questions and Answers
What characterizes monochronic cultures?
What characterizes monochronic cultures?
Which dimension of Hofstede's cultural dimensions refers to the acceptance of power inequality?
Which dimension of Hofstede's cultural dimensions refers to the acceptance of power inequality?
What is a defining characteristic of tight cultures?
What is a defining characteristic of tight cultures?
In terms of intercultural competencies, what does perception management entail?
In terms of intercultural competencies, what does perception management entail?
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Which characteristic is emphasized in loose cultures?
Which characteristic is emphasized in loose cultures?
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What is the primary focus of scientific management?
What is the primary focus of scientific management?
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How does uncertainty avoidance affect a society?
How does uncertainty avoidance affect a society?
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Which of the following is NOT one of the pillars of intercultural competency?
Which of the following is NOT one of the pillars of intercultural competency?
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What is ecological fallacy?
What is ecological fallacy?
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What best describes collectivism in Hofstede's dimensions?
What best describes collectivism in Hofstede's dimensions?
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What characteristic best defines transnational corporations?
What characteristic best defines transnational corporations?
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Which of the following benefits is NOT typically associated with the presence of multinational corporations in a host country?
Which of the following benefits is NOT typically associated with the presence of multinational corporations in a host country?
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What issue is related to the practice of tax inversion?
What issue is related to the practice of tax inversion?
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Which term describes the phenomenon of feeling confusion and discomfort when adjusting to a new culture?
Which term describes the phenomenon of feeling confusion and discomfort when adjusting to a new culture?
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Which of the following best describes low context cultures?
Which of the following best describes low context cultures?
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Which challenge is NOT specifically an ethical concern for global businesses?
Which challenge is NOT specifically an ethical concern for global businesses?
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What is meant by the term 'globalization gap'?
What is meant by the term 'globalization gap'?
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What does cultural intelligence refer to?
What does cultural intelligence refer to?
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What legal framework aims to combat corruption in overseas practices by Canadian firms?
What legal framework aims to combat corruption in overseas practices by Canadian firms?
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Which of the following statements about sweatshops is true?
Which of the following statements about sweatshops is true?
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What is the intellectual capital equation?
What is the intellectual capital equation?
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Which type of worker is considered a critical asset due to their creativity and insights?
Which type of worker is considered a critical asset due to their creativity and insights?
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Which of the following is NOT a major responsibility of top managers?
Which of the following is NOT a major responsibility of top managers?
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What is the process of systematically evaluating data to make informed decisions called?
What is the process of systematically evaluating data to make informed decisions called?
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What characterizes unstructured problems in decision-making?
What characterizes unstructured problems in decision-making?
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In a free-agent economy, workers often prefer which employment model?
In a free-agent economy, workers often prefer which employment model?
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Which managerial role involves processing and sharing information?
Which managerial role involves processing and sharing information?
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What is the primary focus of the controlling function of management?
What is the primary focus of the controlling function of management?
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Which decision environment is characterized by missing information and uncertainty?
Which decision environment is characterized by missing information and uncertainty?
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Which skill is considered essential for effective management and involves working well with others?
Which skill is considered essential for effective management and involves working well with others?
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What type of decisions are typically based on established rules or past experiences?
What type of decisions are typically based on established rules or past experiences?
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Which characteristic defines a shamrock organization?
Which characteristic defines a shamrock organization?
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What does the term ‘glass ceiling effect’ refer to?
What does the term ‘glass ceiling effect’ refer to?
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Which managerial characteristic emphasizes the ability to recognize strengths and weaknesses for personal development?
Which managerial characteristic emphasizes the ability to recognize strengths and weaknesses for personal development?
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What is one key principle of Taylor's scientific management?
What is one key principle of Taylor's scientific management?
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Which of the following is NOT one of Fayol's identified duties of management?
Which of the following is NOT one of Fayol's identified duties of management?
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In Maslow’s hierarchy of needs, which need is at the top?
In Maslow’s hierarchy of needs, which need is at the top?
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Which characteristic is NOT typical of Weber's bureaucratic organization?
Which characteristic is NOT typical of Weber's bureaucratic organization?
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What did the Hawthorne Studies highlight about employee performance?
What did the Hawthorne Studies highlight about employee performance?
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Which principle from Fayol suggests that each employee should have one direct supervisor?
Which principle from Fayol suggests that each employee should have one direct supervisor?
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What does 'global sourcing' refer to in business strategies?
What does 'global sourcing' refer to in business strategies?
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Which of the following describes a licensing agreement?
Which of the following describes a licensing agreement?
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What is a major advantage of a bureaucratic organization?
What is a major advantage of a bureaucratic organization?
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What do 'joint ventures' create between companies?
What do 'joint ventures' create between companies?
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Which element is a primary concern of political-risk analysis?
Which element is a primary concern of political-risk analysis?
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In the context of management, the term 'scalar chain' refers to?
In the context of management, the term 'scalar chain' refers to?
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What primarily characterizes the 'Hawthorne effect'?
What primarily characterizes the 'Hawthorne effect'?
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Which of the following describes a polychronic culture?
Which of the following describes a polychronic culture?
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What does the term 'proxemics' refer to?
What does the term 'proxemics' refer to?
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In the context of Hofstede’s cultural dimensions, what does 'power distance' measure?
In the context of Hofstede’s cultural dimensions, what does 'power distance' measure?
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Which pillar of intercultural competency focuses on self-awareness and understanding one's own values?
Which pillar of intercultural competency focuses on self-awareness and understanding one's own values?
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Which of the following best characterizes a 'tight culture'?
Which of the following best characterizes a 'tight culture'?
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What aspect does 'uncertainty avoidance' measure in Hofstede’s cultural dimensions?
What aspect does 'uncertainty avoidance' measure in Hofstede’s cultural dimensions?
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What is a characteristic of loose cultures compared to tight cultures?
What is a characteristic of loose cultures compared to tight cultures?
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Which classical management approach is primarily associated with systematic study and optimization of tasks?
Which classical management approach is primarily associated with systematic study and optimization of tasks?
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What does the ecological fallacy refer to?
What does the ecological fallacy refer to?
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Which of the following is NOT a pillar of intercultural competence?
Which of the following is NOT a pillar of intercultural competence?
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What is the primary purpose of an organization's mission?
What is the primary purpose of an organization's mission?
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Which of the following best describes core values within an organization?
Which of the following best describes core values within an organization?
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What is included in the typical operating objectives of a business?
What is included in the typical operating objectives of a business?
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What does a SWOT analysis primarily evaluate?
What does a SWOT analysis primarily evaluate?
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Which of the following is not typically considered an operating objective?
Which of the following is not typically considered an operating objective?
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Flashcards
Global Corporations
Global Corporations
Businesses operating internationally in multiple countries, often called multinational enterprises (MNEs) or multinational corporations (MNCs).
Transnational Corporations
Transnational Corporations
Companies that operate worldwide but aren't tied to one specific country.
Globalization Gap
Globalization Gap
Large multinational corporations in industrialized nations benefit more from globalization than smaller local companies.
Host-Country Issues
Host-Country Issues
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Tax Inversion
Tax Inversion
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Corruption
Corruption
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Child Labour
Child Labour
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Sweatshops
Sweatshops
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Culture
Culture
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Cultural Intelligence
Cultural Intelligence
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Monochronic cultures
Monochronic cultures
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Polychronic cultures
Polychronic cultures
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Proxemics
Proxemics
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Tight culture
Tight culture
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Loose culture
Loose culture
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Power Distance
Power Distance
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Individualism-Collectivism
Individualism-Collectivism
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Scientific Management
Scientific Management
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Ecological Fallacy
Ecological Fallacy
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Intercultural Competencies
Intercultural Competencies
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Intellectual Capital
Intellectual Capital
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Competency
Competency
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Commitment
Commitment
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Knowledge Worker
Knowledge Worker
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Globalization
Globalization
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Job Migration
Job Migration
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Reshoring
Reshoring
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Ethics
Ethics
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Corporate Governance
Corporate Governance
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Workforce Diversity
Workforce Diversity
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Prejudice
Prejudice
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Glass Ceiling Effect
Glass Ceiling Effect
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Shamrock Organization
Shamrock Organization
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Open System
Open System
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Organizational Performance
Organizational Performance
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Productivity
Productivity
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Mission
Mission
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Stakeholders
Stakeholders
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Core Values
Core Values
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Organizational Culture
Organizational Culture
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SWOT Analysis
SWOT Analysis
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Uncertainty Avoidance
Uncertainty Avoidance
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Masculinity-Femininity
Masculinity-Femininity
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Motion Study
Motion Study
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Foresight
Foresight
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Organization (Management Function)
Organization (Management Function)
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Command (Management Function)
Command (Management Function)
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Coordination (Management Function)
Coordination (Management Function)
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Control (Management Function)
Control (Management Function)
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Scalar Chain Principle
Scalar Chain Principle
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Unity of Command Principle
Unity of Command Principle
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Unity of Direction Principle
Unity of Direction Principle
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Bureaucracy
Bureaucracy
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Hawthorne Effect
Hawthorne Effect
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Theory X
Theory X
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Theory Y
Theory Y
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Global Sourcing
Global Sourcing
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Study Notes
Management
- People and their skills are crucial for organizational success
- Intellectual capital is a strategic asset that transforms creativity into performance.
- Intellectual capital is the sum of competency and commitment.
- Competency measures personal and job-related talents.
- Commitment measures the effort to apply talents to tasks.
- Knowledge workers are critical assets in today's workplaces.
- High Tech IQ is essential for today's employees
Organizations
- Organizations are unique social groupings that achieve common goals beyond individual capabilities.
- Organizations function as systems that transform inputs into valuable outputs.
- Organizations create value by efficiently using resources to meet customer needs.
- Effectiveness and efficiency are crucial for high organizational performance.
- Organizational performance involves both effectiveness and efficiency, measured as outputs and inputs relevant to cost, respectively.
- Organizations are constantly evolving alongside technology.
Managers
- Managers are responsible for overseeing, supporting, and driving the efforts of others towards organizational goals.
- Managers exist at various levels within an organization.
- Board members are responsible for the overall health and direction of the organization.
- Top managers lead the organization as a whole or parts.
- Middle managers manage relatively large departments or divisions.
- Team leaders oversee small working groups.
- Line managers directly contribute to organizational outputs.
- Staff managers provide support and specialized expertise.
- General managers supervise diverse functional areas within an organization.
- Administrators in public or non-profit organizations perform similar roles to managers.
- Accountability is a key managerial responsibility.
Management Process
- The management process involves four key functions, namely planning, organizing, leading, and controlling.
- Planning involves setting goals and determining actions to achieve them.
- Organizing involves assigning tasks and resources to reach goals.
- Leading involves motivating people to accomplish goals.
- Controlling involves tracking performance and making necessary adjustments.
- Managerial roles in organizations frequently overlap.
Information and Decision Making
- Information competency is crucial for today's managers to locate, assemble, organize, and present information effectively.
- Analytical competency involves evaluating and using information to solve problems.
- Management information systems (MIS) collect, organize, and disseminate relevant information to stakeholders.
- Identifying problems and taking corrective actions is a crucial aspect of managerial duties.
- Systematic thinking involves a step-by-step approach, while intuition is a more flexible approach.
Global Management and Cultural Diversity
- Globalization is the interdependence of components within a global economy.
- Global businesses operate in many countries, and managers should be aware of cultural differences and sensitivities.
- National and cultural differences affect managers' communication and behaviour.
- Cultural intelligence is essential for success in a globalized world.
- Cultural identity remains significant even in a globalized environment.
- Global managers need a global perspective, cultural awareness, and knowledge.
- Understanding business activities across national borders is essential for global managers.
- Ethical issues arise when organizations operate internationally.
- Corruption is a significant challenge in international business.
- Child labour and sweatshops demonstrate potential labor exploitation.
- Conflict minerals highlight ethical considerations in global supply chains.
Decision Making Pitfalls and Creativity
- Decision errors and traps can impact decision-making processes.
- Heuristics, or rules of thumb, are used to make decisions more efficiently—but can lead to biased decisions.
- Biases such as availability, anchoring, and representativeness bias can occur.
- Escalating commitment can lead to poor/wrong decisions.
- Creativity is an important aspect of effective decision-making
- Creativity is related to novel ideas and unique approaches to problem solving.
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Description
This quiz explores the essential concepts of management and organizational theory. It covers the significance of people skills, intellectual capital, and the role of knowledge workers in achieving organizational goals. The focus is on understanding how organizations function as systems to create value efficiently.