Management and Leadership Essentials
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What is the primary focus of 'MANAGING YOURSELF' in the context of management and leadership?

  • Strategic planning and risk management
  • Marketing management and customer relations
  • Team building and delegation
  • Personal skills development and emotional intelligence (correct)

    • Which of the following is NOT a component of 'TEAM ISSUES'?

  • Motivation and empowerment
  • Conflict and discipline
  • Performance management and feedback (correct)
  • Stress and work-life balance

    • What is the primary focus of 'STRATEGIC MANAGEMENT'?

  • Operational efficiency and quality control
  • Financial management and budgeting
  • Leadership, organisational culture, and change (correct)
  • Human resources and talent management

    • What is the primary focus of 'INFORMATION MANAGEMENT'?

    <p>Data protection and competitor intelligence</p> Signup and view all the answers

    What is resilience in the context of management and leadership?

    <p>The ability to adapt to change and uncertainty</p> Signup and view all the answers

    What is the primary focus of 'RESOURCE MANAGEMENT'?

    <p>Financial management and budgeting</p> Signup and view all the answers

    What is the primary purpose of drawing a picture of life after the change?

    <p>To help employees visualize and long for the direction the organization is headed</p> Signup and view all the answers

    What is the primary role of a coalition in implementing change?

    <p>To keep up the momentum on the sense of urgency and continue to communicate the vision</p> Signup and view all the answers

    What is the primary benefit of generating short-term wins during change implementation?

    <p>To keep employees motivated and energized</p> Signup and view all the answers

    What is the primary characteristic of a POWER-type organizational culture?

    <p>Power radiates from a few individuals, and decision making is swift</p> Signup and view all the answers

    What is the primary focus of a leader in a transformational leadership approach?

    <p>Working with teams to identify needed change and creating a vision to guide it</p> Signup and view all the answers

    What is the primary benefit of team working in the NHS?

    <p>All of the above</p> Signup and view all the answers

    What is the primary characteristic of a high-performing team?

    <p>It has a clear and defined team identity</p> Signup and view all the answers

    What is the primary purpose of team development?

    <p>To continually improve team performance through a process of evaluation and planned enhancements</p> Signup and view all the answers

    What is the primary role of psychological safety in team working?

    <p>It enables teams to work together effectively and deliver high-quality results</p> Signup and view all the answers

    What is the primary focus of a leader in a ROLE-type organizational culture?

    <p>People are clearly delegated authorities and have highly defined roles</p> Signup and view all the answers

    What is resiliency classified as?

    <p>A list of tools and techniques linked to attitudes, behaviors, and past experiences</p> Signup and view all the answers

    What happens when pressure exceeds an individual's actual or perceived ability to cope?

    <p>Stress</p> Signup and view all the answers

    What is the goal of change management?

    <p>To move an organization forward with the full support and cooperation of everyone</p> Signup and view all the answers

    What is the first step in Kotter's 8-step change model?

    <p>Create a sense of urgency</p> Signup and view all the answers

    What is community resilience?

    <p>The sustained ability of communities to withstand, adapt to, and recover from adversity</p> Signup and view all the answers

    What is stress?

    <p>A feeling of being under too much mental or emotional pressure</p> Signup and view all the answers

    What is the purpose of the 7 Cs of Resilience?

    <p>To develop a sense of self-belief and confidence</p> Signup and view all the answers

    What is the Yerkes-Dodson Law related to?

    <p>The role of motivation and performance under pressure</p> Signup and view all the answers

    What is the purpose of the 7 Top Tips?

    <p>To provide strategies for managing stress and pressure</p> Signup and view all the answers

    What is the key to change management according to Kotter's principles?

    <p>Management and leadership are equally important</p> Signup and view all the answers

    What is the primary purpose of the REACT MH ™ Mental Health Conversation Training?

    <p>To identify the need for and facilitate psychologically supportive conversations with team members</p> Signup and view all the answers

    Which of the following is NOT a level of Maslow's Hierarchy of Needs?

    <p>Survival Instinct</p> Signup and view all the answers

    What is the format of the LEADERSHIP SUPPORT sessions?

    <p>Action learning sets</p> Signup and view all the answers

    Which group is the initial priority for the REACT MH ™ training?

    <p>Those managing/supervising teams in higher risk services</p> Signup and view all the answers

    What is the duration of the REACT MH ™ virtual training session?

    <p>1 hour</p> Signup and view all the answers

    What is the fifth level of Maslow's Hierarchy of Needs?

    <p>Self-Actualization</p> Signup and view all the answers

    What is the primary characteristic of an effective team?

    <p>An atmosphere of trust and complete accountability for results</p> Signup and view all the answers

    What is the result of a lack of commitment to group decisions?

    <p>Feigned buy-in and ambiguity throughout the organization</p> Signup and view all the answers

    What is essential for productive debate and conflict resolution?

    <p>Trust and clear boundaries</p> Signup and view all the answers

    What is the primary consequence of a lack of trust among team members?

    <p>Concealing weaknesses and mistakes, and avoiding contact</p> Signup and view all the answers

    What is the primary goal of a team?

    <p>Accomplishing collective results and outputs</p> Signup and view all the answers

    What is essential for effective teamwork?

    <p>Collective leadership and diversity of thought</p> Signup and view all the answers

    What is the primary role of a leader in tackling unconscious biases?

    <p>Getting into the habit of sense checking key decisions</p> Signup and view all the answers

    What is the primary consequence of threat thinking?

    <p>Closed and tunnel vision</p> Signup and view all the answers

    What is the primary characteristic of a team that is focused on results and outputs?

    <p>A focus on collective results and outputs</p> Signup and view all the answers

    What is the primary goal of the 5Rs framework?

    <p>To ensure responsibilities, relationships, results, roles, and rewards are aligned</p> Signup and view all the answers

    What is the primary focus of 'MANAGING YOUR TEAM' in the context of management and leadership?

    <p>Performance management and feedback</p> Signup and view all the answers

    What is the primary purpose of 'STRATEGIC PLANNING' in the context of management and leadership?

    <p>To create a mission statement and conduct SWOT analysis</p> Signup and view all the answers

    What is the primary focus of 'INNOVATION' in the context of management and leadership?

    <p>Brainstorming, creativity, and innovation</p> Signup and view all the answers

    What is the primary benefit of 'RESILIENCE' in the context of management and leadership?

    <p>Ability to adapt and learn from adversity</p> Signup and view all the answers

    What is the primary focus of 'HUMAN RESOURCES' in the context of management and leadership?

    <p>Equality and diversity, health and safety, and talent management</p> Signup and view all the answers

    What is the primary purpose of 'MONITORING' in the context of management and leadership?

    <p>To monitor and evaluate organizational performance using balanced scorecards and benchmarking</p> Signup and view all the answers

    What is the primary purpose of celebrating the results of successful change?

    <p>To demonstrate how changed processes or initiatives contribute to the organization’s overall success</p> Signup and view all the answers

    What is the characteristic of a TEAM-type organizational culture?

    <p>People believe themselves superior to the organization</p> Signup and view all the answers

    What is the primary benefit of having a team identity?

    <p>Clearer roles and responsibilities</p> Signup and view all the answers

    What is the primary consequence of absence of trust among team members?

    <p>Hesitating to ask for help or feedback</p> Signup and view all the answers

    What is the primary focus of transformational leadership?

    <p>Working with teams to identify needed change</p> Signup and view all the answers

    What is essential for productive debate and conflict resolution?

    <p>Trust</p> Signup and view all the answers

    What is the primary focus of a leader in tackling unconscious biases?

    <p>All of the above</p> Signup and view all the answers

    What is the primary purpose of enabling action by removing barriers?

    <p>To break down structural issues like silos and poor communication</p> Signup and view all the answers

    What is the primary characteristic of an effective team?

    <p>Atmosphere of trust</p> Signup and view all the answers

    What is the primary characteristic of a high-performing team?

    <p>Team members invest time and effort into evaluation and continually trying to improve team performance</p> Signup and view all the answers

    What is the primary purpose of recognizing and celebrating small wins?

    <p>To keep everyone energized and aware of progress</p> Signup and view all the answers

    What is the primary consequence of threat thinking?

    <p>Close down, tunnel vision, protect and save</p> Signup and view all the answers

    What is the primary focus of team development?

    <p>Planned and deliberate enhancements to improve team performance</p> Signup and view all the answers

    What is the primary focus of the 5Rs framework?

    <p>Responsibilities, relationships, results, roles, rewards</p> Signup and view all the answers

    What is the primary benefit of multi-disciplinary teams in the NHS?

    <p>Improved patient care and innovation</p> Signup and view all the answers

    What is essential for effective teamwork?

    <p>All of the above</p> Signup and view all the answers

    What is the primary purpose of having a coalition in implementing change?

    <p>To keep up the momentum and motivation during change</p> Signup and view all the answers

    What is the primary consequence of fear of conflict?

    <p>Seeking artificial harmony</p> Signup and view all the answers

    What is the primary goal of a team?

    <p>Collective results</p> Signup and view all the answers

    What is essential for inclusive leadership?

    <p>Diversity and inclusion</p> Signup and view all the answers

    What is the primary goal of the REACT MH ™ Mental Health Conversation Training?

    <p>To enable managers to facilitate psychologically supportive conversations with team members</p> Signup and view all the answers

    What is the focus of the LEADERSHIP SUPPORT sessions?

    <p>Leadership and management challenges</p> Signup and view all the answers

    What is the highest level of Maslow's Hierarchy of Needs?

    <p>Self-actualization</p> Signup and view all the answers

    What is the duration of the REACT MH ™ virtual training session?

    <p>1 hour</p> Signup and view all the answers

    What is the primary difference between pressure and stress?

    <p>Pressure is a feeling of being under too much mental or emotional pressure, while stress is the inability to cope with it.</p> Signup and view all the answers

    Who is the initial priority for the REACT MH ™ training?

    <p>Managers/supervisors in higher risk services of COVID-19</p> Signup and view all the answers

    What is the REACT MH ™ technique that involves identifying the need for a supportive conversation?

    <p>Recognise</p> Signup and view all the answers

    What is the primary goal of building a guiding coalition in change management?

    <p>To communicate the need for change to the entire organization.</p> Signup and view all the answers

    What is the primary benefit of cultivating self-belief in building resilience?

    <p>It enables individuals to cope with adversity more effectively.</p> Signup and view all the answers

    What is the primary focus of the 7 Cs of Resilience?

    <p>Competence, confidence, coping, control, character, connection, and contribution.</p> Signup and view all the answers

    What is the primary consequence of prolonged pressure on individuals and organizations?

    <p>It causes physical and mental health problems.</p> Signup and view all the answers

    What is the primary role of the Yerkes-Dodson Law in understanding stress and performance?

    <p>It describes the relationship between stress and performance.</p> Signup and view all the answers

    What is the primary focus of community resilience?

    <p>The sustained ability of communities to withstand, adapt to and recover from adversity.</p> Signup and view all the answers

    What is the primary benefit of seeking meaning in building resilience?

    <p>It provides a sense of purpose and direction.</p> Signup and view all the answers

    What is the primary role of a leader in building resilience?

    <p>To develop and build a network of support.</p> Signup and view all the answers

    What is the primary consequence of not being able to cope with pressure?

    <p>It becomes stress.</p> Signup and view all the answers

    Which of the following is a subcategory of 'MANAGING YOURSELF'?

    <p>Personal skills development</p> Signup and view all the answers

    What is a key aspect of 'TEAM ISSUES'?

    <p>Absenteeism</p> Signup and view all the answers

    What is the focus of 'STRATEGIC MANAGEMENT'?

    <p>Leadership and organizational culture</p> Signup and view all the answers

    What is the primary focus of 'INFORMATION MANAGEMENT'?

    <p>Data protection and competitor intelligence</p> Signup and view all the answers

    What is the primary benefit of 'RESILIENCE'?

    <p>Ability to bounce back and grow in the face of pressure</p> Signup and view all the answers

    What is a key aspect of 'OPERATIONS AND QUALITY'?

    <p>Continuous improvement and quality control</p> Signup and view all the answers

    What is the ultimate goal of change management?

    <p>To make change happen with the full support and cooperation of everyone affected</p> Signup and view all the answers

    What is the primary role of self-belief in building resilience?

    <p>To cultivate a sense of control and confidence</p> Signup and view all the answers

    What is the main goal of the REACT MH ™ Mental Health Conversation Training?

    <p>To enable managers to facilitate supportive conversations with team members</p> Signup and view all the answers

    What is the primary difference between stress and pressure?

    <p>Pressure turns into stress when you feel unable to cope</p> Signup and view all the answers

    What is the primary focus of the 7 Cs of Resilience?

    <p>Developing a set of skills and techniques for dealing with challenges</p> Signup and view all the answers

    What level of Maslow's Hierarchy of Needs includes morality, creativity, and self-actualization?

    <p>Self-actualization</p> Signup and view all the answers

    What is the primary role of a guiding coalition in change management?

    <p>To guide the change process and ensure its success</p> Signup and view all the answers

    What is the purpose of the LEADERSHIP SUPPORT sessions?

    <p>To provide a space for leaders to share experiences and work through challenges</p> Signup and view all the answers

    What is the primary consequence of prolonged pressure on individuals and organizations?

    <p>Physical, mental, and emotional health problems</p> Signup and view all the answers

    What is the focus of the REACT MH ™ techniques?

    <p>Facilitating psychologically supportive conversations with team members</p> Signup and view all the answers

    What is the primary purpose of recognizing and celebrating small wins during change implementation?

    <p>To build momentum and motivation for change</p> Signup and view all the answers

    What is the focus of the Maslow's Hierarchy of Needs theory?

    <p>Human motivation and personal growth</p> Signup and view all the answers

    Who is the initial priority for the REACT MH ™ Mental Health Conversation Training?

    <p>Managers/supervisors of NHS teams</p> Signup and view all the answers

    What is the primary focus of community resilience?

    <p>The sustained ability of communities to withstand, adapt to, and recover from adversity</p> Signup and view all the answers

    What is the primary goal of the first step in Kotter's 8-step change model?

    <p>To create a sense of urgency among employees</p> Signup and view all the answers

    What is the primary benefit of adaptability in the context of resilience?

    <p>It enables individuals to respond to changes in their environment</p> Signup and view all the answers

    What is the most visible sign of a dysfunctional team?

    <p>Inattention to results</p> Signup and view all the answers

    What is the main consequence of fear of conflict within a team?

    <p>Seeking artificial harmony over constructive debate</p> Signup and view all the answers

    What is the primary purpose of drawing a picture of what life will look like after the change?

    <p>To help everyone see the direction being headed</p> Signup and view all the answers

    What is the essential element of good conflict within a team?

    <p>Passionate debate and clear boundaries</p> Signup and view all the answers

    What is the primary focus of a transformational leadership approach?

    <p>Identifying needed change</p> Signup and view all the answers

    What is the primary goal of a team?

    <p>Collective results and outcomes</p> Signup and view all the answers

    What is the main consequence of a lack of trust among team members?

    <p>Concealing weaknesses and mistakes</p> Signup and view all the answers

    What is a characteristic of a POWER-type organizational culture?

    <p>Few rules and little bureaucracy</p> Signup and view all the answers

    What is the key element of effective teamwork?

    <p>Trust, respect, and collective outcomes</p> Signup and view all the answers

    What is the primary benefit of team working in the NHS?

    <p>All of the above</p> Signup and view all the answers

    What is the primary role of a leader in tackling unconscious biases?

    <p>Encouraging diverse socialization and promoting inclusive practices</p> Signup and view all the answers

    What is the primary purpose of generating short-term wins?

    <p>To keep up the momentum and motivation</p> Signup and view all the answers

    What is the primary characteristic of a high-performing team?

    <p>All of the above</p> Signup and view all the answers

    What is the primary focus of a high-performing team?

    <p>Collective results and outcomes</p> Signup and view all the answers

    What is the primary consequence of threat thinking within a team?

    <p>Closed-mindedness and tunnel vision</p> Signup and view all the answers

    What is the primary focus of a leader in implementing change?

    <p>Enlisting volunteers and building a coalition</p> Signup and view all the answers

    What is the primary purpose of enabling action by removing barriers?

    <p>To facilitate progress and implementation</p> Signup and view all the answers

    What is the essential element of a leader's role in building a high-performing team?

    <p>Inspiring vision and values</p> Signup and view all the answers

    What is the primary characteristic of a ROLE-type organizational culture?

    <p>Highly defined structure and roles</p> Signup and view all the answers

    What is the primary focus of team development?

    <p>Evaluating and improving team performance</p> Signup and view all the answers

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