Management and Leadership Essentials

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Questions and Answers

What is the primary focus of 'MANAGING YOURSELF' in the context of management and leadership?

  • Strategic planning and risk management
  • Marketing management and customer relations
  • Team building and delegation
  • Personal skills development and emotional intelligence (correct)

Which of the following is NOT a component of 'TEAM ISSUES'?

  • Motivation and empowerment
  • Conflict and discipline
  • Performance management and feedback (correct)
  • Stress and work-life balance

What is the primary focus of 'STRATEGIC MANAGEMENT'?

  • Operational efficiency and quality control
  • Financial management and budgeting
  • Leadership, organisational culture, and change (correct)
  • Human resources and talent management

What is the primary focus of 'INFORMATION MANAGEMENT'?

<p>Data protection and competitor intelligence (B)</p> Signup and view all the answers

What is resilience in the context of management and leadership?

<p>The ability to adapt to change and uncertainty (A)</p> Signup and view all the answers

What is the primary focus of 'RESOURCE MANAGEMENT'?

<p>Financial management and budgeting (A)</p> Signup and view all the answers

What is the primary purpose of drawing a picture of life after the change?

<p>To help employees visualize and long for the direction the organization is headed (B)</p> Signup and view all the answers

What is the primary role of a coalition in implementing change?

<p>To keep up the momentum on the sense of urgency and continue to communicate the vision (D)</p> Signup and view all the answers

What is the primary benefit of generating short-term wins during change implementation?

<p>To keep employees motivated and energized (A)</p> Signup and view all the answers

What is the primary characteristic of a POWER-type organizational culture?

<p>Power radiates from a few individuals, and decision making is swift (D)</p> Signup and view all the answers

What is the primary focus of a leader in a transformational leadership approach?

<p>Working with teams to identify needed change and creating a vision to guide it (A)</p> Signup and view all the answers

What is the primary benefit of team working in the NHS?

<p>All of the above (C)</p> Signup and view all the answers

What is the primary characteristic of a high-performing team?

<p>It has a clear and defined team identity (B)</p> Signup and view all the answers

What is the primary purpose of team development?

<p>To continually improve team performance through a process of evaluation and planned enhancements (D)</p> Signup and view all the answers

What is the primary role of psychological safety in team working?

<p>It enables teams to work together effectively and deliver high-quality results (D)</p> Signup and view all the answers

What is the primary focus of a leader in a ROLE-type organizational culture?

<p>People are clearly delegated authorities and have highly defined roles (D)</p> Signup and view all the answers

What is resiliency classified as?

<p>A list of tools and techniques linked to attitudes, behaviors, and past experiences (B)</p> Signup and view all the answers

What happens when pressure exceeds an individual's actual or perceived ability to cope?

<p>Stress (C)</p> Signup and view all the answers

What is the goal of change management?

<p>To move an organization forward with the full support and cooperation of everyone (C)</p> Signup and view all the answers

What is the first step in Kotter's 8-step change model?

<p>Create a sense of urgency (A)</p> Signup and view all the answers

What is community resilience?

<p>The sustained ability of communities to withstand, adapt to, and recover from adversity (B)</p> Signup and view all the answers

What is stress?

<p>A feeling of being under too much mental or emotional pressure (A)</p> Signup and view all the answers

What is the purpose of the 7 Cs of Resilience?

<p>To develop a sense of self-belief and confidence (B)</p> Signup and view all the answers

What is the Yerkes-Dodson Law related to?

<p>The role of motivation and performance under pressure (D)</p> Signup and view all the answers

What is the purpose of the 7 Top Tips?

<p>To provide strategies for managing stress and pressure (D)</p> Signup and view all the answers

What is the key to change management according to Kotter's principles?

<p>Management and leadership are equally important (C)</p> Signup and view all the answers

What is the primary purpose of the REACT MH ™ Mental Health Conversation Training?

<p>To identify the need for and facilitate psychologically supportive conversations with team members (D)</p> Signup and view all the answers

Which of the following is NOT a level of Maslow's Hierarchy of Needs?

<p>Survival Instinct (C)</p> Signup and view all the answers

What is the format of the LEADERSHIP SUPPORT sessions?

<p>Action learning sets (C)</p> Signup and view all the answers

Which group is the initial priority for the REACT MH ™ training?

<p>Those managing/supervising teams in higher risk services (B)</p> Signup and view all the answers

What is the duration of the REACT MH ™ virtual training session?

<p>1 hour (A)</p> Signup and view all the answers

What is the fifth level of Maslow's Hierarchy of Needs?

<p>Self-Actualization (A)</p> Signup and view all the answers

What is the primary characteristic of an effective team?

<p>An atmosphere of trust and complete accountability for results (B)</p> Signup and view all the answers

What is the result of a lack of commitment to group decisions?

<p>Feigned buy-in and ambiguity throughout the organization (A)</p> Signup and view all the answers

What is essential for productive debate and conflict resolution?

<p>Trust and clear boundaries (D)</p> Signup and view all the answers

What is the primary consequence of a lack of trust among team members?

<p>Concealing weaknesses and mistakes, and avoiding contact (C)</p> Signup and view all the answers

What is the primary goal of a team?

<p>Accomplishing collective results and outputs (A)</p> Signup and view all the answers

What is essential for effective teamwork?

<p>Collective leadership and diversity of thought (D)</p> Signup and view all the answers

What is the primary role of a leader in tackling unconscious biases?

<p>Getting into the habit of sense checking key decisions (D)</p> Signup and view all the answers

What is the primary consequence of threat thinking?

<p>Closed and tunnel vision (A)</p> Signup and view all the answers

What is the primary characteristic of a team that is focused on results and outputs?

<p>A focus on collective results and outputs (B)</p> Signup and view all the answers

What is the primary goal of the 5Rs framework?

<p>To ensure responsibilities, relationships, results, roles, and rewards are aligned (C)</p> Signup and view all the answers

What is the primary focus of 'MANAGING YOUR TEAM' in the context of management and leadership?

<p>Performance management and feedback (B)</p> Signup and view all the answers

What is the primary purpose of 'STRATEGIC PLANNING' in the context of management and leadership?

<p>To create a mission statement and conduct SWOT analysis (B)</p> Signup and view all the answers

What is the primary focus of 'INNOVATION' in the context of management and leadership?

<p>Brainstorming, creativity, and innovation (D)</p> Signup and view all the answers

What is the primary benefit of 'RESILIENCE' in the context of management and leadership?

<p>Ability to adapt and learn from adversity (B)</p> Signup and view all the answers

What is the primary focus of 'HUMAN RESOURCES' in the context of management and leadership?

<p>Equality and diversity, health and safety, and talent management (B)</p> Signup and view all the answers

What is the primary purpose of 'MONITORING' in the context of management and leadership?

<p>To monitor and evaluate organizational performance using balanced scorecards and benchmarking (B)</p> Signup and view all the answers

What is the primary purpose of celebrating the results of successful change?

<p>To demonstrate how changed processes or initiatives contribute to the organization’s overall success (B)</p> Signup and view all the answers

What is the characteristic of a TEAM-type organizational culture?

<p>People believe themselves superior to the organization (B)</p> Signup and view all the answers

What is the primary benefit of having a team identity?

<p>Clearer roles and responsibilities (D)</p> Signup and view all the answers

What is the primary consequence of absence of trust among team members?

<p>Hesitating to ask for help or feedback (C)</p> Signup and view all the answers

What is the primary focus of transformational leadership?

<p>Working with teams to identify needed change (A)</p> Signup and view all the answers

What is essential for productive debate and conflict resolution?

<p>Trust (D)</p> Signup and view all the answers

What is the primary focus of a leader in tackling unconscious biases?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary purpose of enabling action by removing barriers?

<p>To break down structural issues like silos and poor communication (C)</p> Signup and view all the answers

What is the primary characteristic of an effective team?

<p>Atmosphere of trust (C)</p> Signup and view all the answers

What is the primary characteristic of a high-performing team?

<p>Team members invest time and effort into evaluation and continually trying to improve team performance (B)</p> Signup and view all the answers

What is the primary purpose of recognizing and celebrating small wins?

<p>To keep everyone energized and aware of progress (B)</p> Signup and view all the answers

What is the primary consequence of threat thinking?

<p>Close down, tunnel vision, protect and save (B)</p> Signup and view all the answers

What is the primary focus of team development?

<p>Planned and deliberate enhancements to improve team performance (B)</p> Signup and view all the answers

What is the primary focus of the 5Rs framework?

<p>Responsibilities, relationships, results, roles, rewards (D)</p> Signup and view all the answers

What is the primary benefit of multi-disciplinary teams in the NHS?

<p>Improved patient care and innovation (B)</p> Signup and view all the answers

What is essential for effective teamwork?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary purpose of having a coalition in implementing change?

<p>To keep up the momentum and motivation during change (A)</p> Signup and view all the answers

What is the primary consequence of fear of conflict?

<p>Seeking artificial harmony (C)</p> Signup and view all the answers

What is the primary goal of a team?

<p>Collective results (A)</p> Signup and view all the answers

What is essential for inclusive leadership?

<p>Diversity and inclusion (B)</p> Signup and view all the answers

What is the primary goal of the REACT MH ™ Mental Health Conversation Training?

<p>To enable managers to facilitate psychologically supportive conversations with team members (B)</p> Signup and view all the answers

What is the focus of the LEADERSHIP SUPPORT sessions?

<p>Leadership and management challenges (B)</p> Signup and view all the answers

What is the highest level of Maslow's Hierarchy of Needs?

<p>Self-actualization (D)</p> Signup and view all the answers

What is the duration of the REACT MH ™ virtual training session?

<p>1 hour (C)</p> Signup and view all the answers

What is the primary difference between pressure and stress?

<p>Pressure is a feeling of being under too much mental or emotional pressure, while stress is the inability to cope with it. (B)</p> Signup and view all the answers

Who is the initial priority for the REACT MH ™ training?

<p>Managers/supervisors in higher risk services of COVID-19 (D)</p> Signup and view all the answers

What is the REACT MH ™ technique that involves identifying the need for a supportive conversation?

<p>Recognise (C)</p> Signup and view all the answers

What is the primary goal of building a guiding coalition in change management?

<p>To communicate the need for change to the entire organization. (C)</p> Signup and view all the answers

What is the primary benefit of cultivating self-belief in building resilience?

<p>It enables individuals to cope with adversity more effectively. (D)</p> Signup and view all the answers

What is the primary focus of the 7 Cs of Resilience?

<p>Competence, confidence, coping, control, character, connection, and contribution. (C)</p> Signup and view all the answers

What is the primary consequence of prolonged pressure on individuals and organizations?

<p>It causes physical and mental health problems. (D)</p> Signup and view all the answers

What is the primary role of the Yerkes-Dodson Law in understanding stress and performance?

<p>It describes the relationship between stress and performance. (A)</p> Signup and view all the answers

What is the primary focus of community resilience?

<p>The sustained ability of communities to withstand, adapt to and recover from adversity. (A)</p> Signup and view all the answers

What is the primary benefit of seeking meaning in building resilience?

<p>It provides a sense of purpose and direction. (D)</p> Signup and view all the answers

What is the primary role of a leader in building resilience?

<p>To develop and build a network of support. (C)</p> Signup and view all the answers

What is the primary consequence of not being able to cope with pressure?

<p>It becomes stress. (B)</p> Signup and view all the answers

Which of the following is a subcategory of 'MANAGING YOURSELF'?

<p>Personal skills development (B)</p> Signup and view all the answers

What is a key aspect of 'TEAM ISSUES'?

<p>Absenteeism (C)</p> Signup and view all the answers

What is the focus of 'STRATEGIC MANAGEMENT'?

<p>Leadership and organizational culture (B)</p> Signup and view all the answers

What is the primary focus of 'INFORMATION MANAGEMENT'?

<p>Data protection and competitor intelligence (B)</p> Signup and view all the answers

What is the primary benefit of 'RESILIENCE'?

<p>Ability to bounce back and grow in the face of pressure (A)</p> Signup and view all the answers

What is a key aspect of 'OPERATIONS AND QUALITY'?

<p>Continuous improvement and quality control (C)</p> Signup and view all the answers

What is the ultimate goal of change management?

<p>To make change happen with the full support and cooperation of everyone affected (C)</p> Signup and view all the answers

What is the primary role of self-belief in building resilience?

<p>To cultivate a sense of control and confidence (A)</p> Signup and view all the answers

What is the main goal of the REACT MH ™ Mental Health Conversation Training?

<p>To enable managers to facilitate supportive conversations with team members (A)</p> Signup and view all the answers

What is the primary difference between stress and pressure?

<p>Pressure turns into stress when you feel unable to cope (C)</p> Signup and view all the answers

What is the primary focus of the 7 Cs of Resilience?

<p>Developing a set of skills and techniques for dealing with challenges (A)</p> Signup and view all the answers

What level of Maslow's Hierarchy of Needs includes morality, creativity, and self-actualization?

<p>Self-actualization (A)</p> Signup and view all the answers

What is the primary role of a guiding coalition in change management?

<p>To guide the change process and ensure its success (C)</p> Signup and view all the answers

What is the purpose of the LEADERSHIP SUPPORT sessions?

<p>To provide a space for leaders to share experiences and work through challenges (D)</p> Signup and view all the answers

What is the primary consequence of prolonged pressure on individuals and organizations?

<p>Physical, mental, and emotional health problems (C)</p> Signup and view all the answers

What is the focus of the REACT MH ™ techniques?

<p>Facilitating psychologically supportive conversations with team members (D)</p> Signup and view all the answers

What is the primary purpose of recognizing and celebrating small wins during change implementation?

<p>To build momentum and motivation for change (D)</p> Signup and view all the answers

What is the focus of the Maslow's Hierarchy of Needs theory?

<p>Human motivation and personal growth (C)</p> Signup and view all the answers

Who is the initial priority for the REACT MH ™ Mental Health Conversation Training?

<p>Managers/supervisors of NHS teams (D)</p> Signup and view all the answers

What is the primary focus of community resilience?

<p>The sustained ability of communities to withstand, adapt to, and recover from adversity (D)</p> Signup and view all the answers

What is the primary goal of the first step in Kotter's 8-step change model?

<p>To create a sense of urgency among employees (B)</p> Signup and view all the answers

What is the primary benefit of adaptability in the context of resilience?

<p>It enables individuals to respond to changes in their environment (D)</p> Signup and view all the answers

What is the most visible sign of a dysfunctional team?

<p>Inattention to results (B)</p> Signup and view all the answers

What is the main consequence of fear of conflict within a team?

<p>Seeking artificial harmony over constructive debate (B)</p> Signup and view all the answers

What is the primary purpose of drawing a picture of what life will look like after the change?

<p>To help everyone see the direction being headed (C)</p> Signup and view all the answers

What is the essential element of good conflict within a team?

<p>Passionate debate and clear boundaries (C)</p> Signup and view all the answers

What is the primary focus of a transformational leadership approach?

<p>Identifying needed change (C)</p> Signup and view all the answers

What is the primary goal of a team?

<p>Collective results and outcomes (B)</p> Signup and view all the answers

What is the main consequence of a lack of trust among team members?

<p>Concealing weaknesses and mistakes (B)</p> Signup and view all the answers

What is a characteristic of a POWER-type organizational culture?

<p>Few rules and little bureaucracy (D)</p> Signup and view all the answers

What is the key element of effective teamwork?

<p>Trust, respect, and collective outcomes (B)</p> Signup and view all the answers

What is the primary benefit of team working in the NHS?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary role of a leader in tackling unconscious biases?

<p>Encouraging diverse socialization and promoting inclusive practices (B)</p> Signup and view all the answers

What is the primary purpose of generating short-term wins?

<p>To keep up the momentum and motivation (D)</p> Signup and view all the answers

What is the primary characteristic of a high-performing team?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary focus of a high-performing team?

<p>Collective results and outcomes (B)</p> Signup and view all the answers

What is the primary consequence of threat thinking within a team?

<p>Closed-mindedness and tunnel vision (C)</p> Signup and view all the answers

What is the primary focus of a leader in implementing change?

<p>Enlisting volunteers and building a coalition (A)</p> Signup and view all the answers

What is the primary purpose of enabling action by removing barriers?

<p>To facilitate progress and implementation (C)</p> Signup and view all the answers

What is the essential element of a leader's role in building a high-performing team?

<p>Inspiring vision and values (B)</p> Signup and view all the answers

What is the primary characteristic of a ROLE-type organizational culture?

<p>Highly defined structure and roles (C)</p> Signup and view all the answers

What is the primary focus of team development?

<p>Evaluating and improving team performance (D)</p> Signup and view all the answers

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