126 Questions
What is the primary focus of 'MANAGING YOURSELF' in the context of management and leadership?
Personal skills development and emotional intelligence
Which of the following is NOT a component of 'TEAM ISSUES'?
Performance management and feedback
What is the primary focus of 'STRATEGIC MANAGEMENT'?
Leadership, organisational culture, and change
What is the primary focus of 'INFORMATION MANAGEMENT'?
Data protection and competitor intelligence
What is resilience in the context of management and leadership?
The ability to adapt to change and uncertainty
What is the primary focus of 'RESOURCE MANAGEMENT'?
Financial management and budgeting
What is the primary purpose of drawing a picture of life after the change?
To help employees visualize and long for the direction the organization is headed
What is the primary role of a coalition in implementing change?
To keep up the momentum on the sense of urgency and continue to communicate the vision
What is the primary benefit of generating short-term wins during change implementation?
To keep employees motivated and energized
What is the primary characteristic of a POWER-type organizational culture?
Power radiates from a few individuals, and decision making is swift
What is the primary focus of a leader in a transformational leadership approach?
Working with teams to identify needed change and creating a vision to guide it
What is the primary benefit of team working in the NHS?
All of the above
What is the primary characteristic of a high-performing team?
It has a clear and defined team identity
What is the primary purpose of team development?
To continually improve team performance through a process of evaluation and planned enhancements
What is the primary role of psychological safety in team working?
It enables teams to work together effectively and deliver high-quality results
What is the primary focus of a leader in a ROLE-type organizational culture?
People are clearly delegated authorities and have highly defined roles
What is resiliency classified as?
A list of tools and techniques linked to attitudes, behaviors, and past experiences
What happens when pressure exceeds an individual's actual or perceived ability to cope?
Stress
What is the goal of change management?
To move an organization forward with the full support and cooperation of everyone
What is the first step in Kotter's 8-step change model?
Create a sense of urgency
What is community resilience?
The sustained ability of communities to withstand, adapt to, and recover from adversity
What is stress?
A feeling of being under too much mental or emotional pressure
What is the purpose of the 7 Cs of Resilience?
To develop a sense of self-belief and confidence
What is the Yerkes-Dodson Law related to?
The role of motivation and performance under pressure
What is the purpose of the 7 Top Tips?
To provide strategies for managing stress and pressure
What is the key to change management according to Kotter's principles?
Management and leadership are equally important
What is the primary purpose of the REACT MH ™ Mental Health Conversation Training?
To identify the need for and facilitate psychologically supportive conversations with team members
Which of the following is NOT a level of Maslow's Hierarchy of Needs?
Survival Instinct
What is the format of the LEADERSHIP SUPPORT sessions?
Action learning sets
Which group is the initial priority for the REACT MH ™ training?
Those managing/supervising teams in higher risk services
What is the duration of the REACT MH ™ virtual training session?
1 hour
What is the fifth level of Maslow's Hierarchy of Needs?
Self-Actualization
What is the primary characteristic of an effective team?
An atmosphere of trust and complete accountability for results
What is the result of a lack of commitment to group decisions?
Feigned buy-in and ambiguity throughout the organization
What is essential for productive debate and conflict resolution?
Trust and clear boundaries
What is the primary consequence of a lack of trust among team members?
Concealing weaknesses and mistakes, and avoiding contact
What is the primary goal of a team?
Accomplishing collective results and outputs
What is essential for effective teamwork?
Collective leadership and diversity of thought
What is the primary role of a leader in tackling unconscious biases?
Getting into the habit of sense checking key decisions
What is the primary consequence of threat thinking?
Closed and tunnel vision
What is the primary characteristic of a team that is focused on results and outputs?
A focus on collective results and outputs
What is the primary goal of the 5Rs framework?
To ensure responsibilities, relationships, results, roles, and rewards are aligned
What is the primary focus of 'MANAGING YOUR TEAM' in the context of management and leadership?
Performance management and feedback
What is the primary purpose of 'STRATEGIC PLANNING' in the context of management and leadership?
To create a mission statement and conduct SWOT analysis
What is the primary focus of 'INNOVATION' in the context of management and leadership?
Brainstorming, creativity, and innovation
What is the primary benefit of 'RESILIENCE' in the context of management and leadership?
Ability to adapt and learn from adversity
What is the primary focus of 'HUMAN RESOURCES' in the context of management and leadership?
Equality and diversity, health and safety, and talent management
What is the primary purpose of 'MONITORING' in the context of management and leadership?
To monitor and evaluate organizational performance using balanced scorecards and benchmarking
What is the primary purpose of celebrating the results of successful change?
To demonstrate how changed processes or initiatives contribute to the organization’s overall success
What is the characteristic of a TEAM-type organizational culture?
People believe themselves superior to the organization
What is the primary benefit of having a team identity?
Clearer roles and responsibilities
What is the primary consequence of absence of trust among team members?
Hesitating to ask for help or feedback
What is the primary focus of transformational leadership?
Working with teams to identify needed change
What is essential for productive debate and conflict resolution?
Trust
What is the primary focus of a leader in tackling unconscious biases?
All of the above
What is the primary purpose of enabling action by removing barriers?
To break down structural issues like silos and poor communication
What is the primary characteristic of an effective team?
Atmosphere of trust
What is the primary characteristic of a high-performing team?
Team members invest time and effort into evaluation and continually trying to improve team performance
What is the primary purpose of recognizing and celebrating small wins?
To keep everyone energized and aware of progress
What is the primary consequence of threat thinking?
Close down, tunnel vision, protect and save
What is the primary focus of team development?
Planned and deliberate enhancements to improve team performance
What is the primary focus of the 5Rs framework?
Responsibilities, relationships, results, roles, rewards
What is the primary benefit of multi-disciplinary teams in the NHS?
Improved patient care and innovation
What is essential for effective teamwork?
All of the above
What is the primary purpose of having a coalition in implementing change?
To keep up the momentum and motivation during change
What is the primary consequence of fear of conflict?
Seeking artificial harmony
What is the primary goal of a team?
Collective results
What is essential for inclusive leadership?
Diversity and inclusion
What is the primary goal of the REACT MH ™ Mental Health Conversation Training?
To enable managers to facilitate psychologically supportive conversations with team members
What is the focus of the LEADERSHIP SUPPORT sessions?
Leadership and management challenges
What is the highest level of Maslow's Hierarchy of Needs?
Self-actualization
What is the duration of the REACT MH ™ virtual training session?
1 hour
What is the primary difference between pressure and stress?
Pressure is a feeling of being under too much mental or emotional pressure, while stress is the inability to cope with it.
Who is the initial priority for the REACT MH ™ training?
Managers/supervisors in higher risk services of COVID-19
What is the REACT MH ™ technique that involves identifying the need for a supportive conversation?
Recognise
What is the primary goal of building a guiding coalition in change management?
To communicate the need for change to the entire organization.
What is the primary benefit of cultivating self-belief in building resilience?
It enables individuals to cope with adversity more effectively.
What is the primary focus of the 7 Cs of Resilience?
Competence, confidence, coping, control, character, connection, and contribution.
What is the primary consequence of prolonged pressure on individuals and organizations?
It causes physical and mental health problems.
What is the primary role of the Yerkes-Dodson Law in understanding stress and performance?
It describes the relationship between stress and performance.
What is the primary focus of community resilience?
The sustained ability of communities to withstand, adapt to and recover from adversity.
What is the primary benefit of seeking meaning in building resilience?
It provides a sense of purpose and direction.
What is the primary role of a leader in building resilience?
To develop and build a network of support.
What is the primary consequence of not being able to cope with pressure?
It becomes stress.
Which of the following is a subcategory of 'MANAGING YOURSELF'?
Personal skills development
What is a key aspect of 'TEAM ISSUES'?
Absenteeism
What is the focus of 'STRATEGIC MANAGEMENT'?
Leadership and organizational culture
What is the primary focus of 'INFORMATION MANAGEMENT'?
Data protection and competitor intelligence
What is the primary benefit of 'RESILIENCE'?
Ability to bounce back and grow in the face of pressure
What is a key aspect of 'OPERATIONS AND QUALITY'?
Continuous improvement and quality control
What is the ultimate goal of change management?
To make change happen with the full support and cooperation of everyone affected
What is the primary role of self-belief in building resilience?
To cultivate a sense of control and confidence
What is the main goal of the REACT MH ™ Mental Health Conversation Training?
To enable managers to facilitate supportive conversations with team members
What is the primary difference between stress and pressure?
Pressure turns into stress when you feel unable to cope
What is the primary focus of the 7 Cs of Resilience?
Developing a set of skills and techniques for dealing with challenges
What level of Maslow's Hierarchy of Needs includes morality, creativity, and self-actualization?
Self-actualization
What is the primary role of a guiding coalition in change management?
To guide the change process and ensure its success
What is the purpose of the LEADERSHIP SUPPORT sessions?
To provide a space for leaders to share experiences and work through challenges
What is the primary consequence of prolonged pressure on individuals and organizations?
Physical, mental, and emotional health problems
What is the focus of the REACT MH ™ techniques?
Facilitating psychologically supportive conversations with team members
What is the primary purpose of recognizing and celebrating small wins during change implementation?
To build momentum and motivation for change
What is the focus of the Maslow's Hierarchy of Needs theory?
Human motivation and personal growth
Who is the initial priority for the REACT MH ™ Mental Health Conversation Training?
Managers/supervisors of NHS teams
What is the primary focus of community resilience?
The sustained ability of communities to withstand, adapt to, and recover from adversity
What is the primary goal of the first step in Kotter's 8-step change model?
To create a sense of urgency among employees
What is the primary benefit of adaptability in the context of resilience?
It enables individuals to respond to changes in their environment
What is the most visible sign of a dysfunctional team?
Inattention to results
What is the main consequence of fear of conflict within a team?
Seeking artificial harmony over constructive debate
What is the primary purpose of drawing a picture of what life will look like after the change?
To help everyone see the direction being headed
What is the essential element of good conflict within a team?
Passionate debate and clear boundaries
What is the primary focus of a transformational leadership approach?
Identifying needed change
What is the primary goal of a team?
Collective results and outcomes
What is the main consequence of a lack of trust among team members?
Concealing weaknesses and mistakes
What is a characteristic of a POWER-type organizational culture?
Few rules and little bureaucracy
What is the key element of effective teamwork?
Trust, respect, and collective outcomes
What is the primary benefit of team working in the NHS?
All of the above
What is the primary role of a leader in tackling unconscious biases?
Encouraging diverse socialization and promoting inclusive practices
What is the primary purpose of generating short-term wins?
To keep up the momentum and motivation
What is the primary characteristic of a high-performing team?
All of the above
What is the primary focus of a high-performing team?
Collective results and outcomes
What is the primary consequence of threat thinking within a team?
Closed-mindedness and tunnel vision
What is the primary focus of a leader in implementing change?
Enlisting volunteers and building a coalition
What is the primary purpose of enabling action by removing barriers?
To facilitate progress and implementation
What is the essential element of a leader's role in building a high-performing team?
Inspiring vision and values
What is the primary characteristic of a ROLE-type organizational culture?
Highly defined structure and roles
What is the primary focus of team development?
Evaluating and improving team performance
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