Management and Leadership Essentials

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What is the primary focus of 'MANAGING YOURSELF' in the context of management and leadership?

Strategic planning and risk management
Marketing management and customer relations
Team building and delegation
Personal skills development and emotional intelligence (correct)

Which of the following is NOT a component of 'TEAM ISSUES'?

Motivation and empowerment
Conflict and discipline
Performance management and feedback (correct)
Stress and work-life balance

What is the primary focus of 'STRATEGIC MANAGEMENT'?

Operational efficiency and quality control
Financial management and budgeting
Leadership, organisational culture, and change (correct)
Human resources and talent management

What is the primary focus of 'INFORMATION MANAGEMENT'?

Data protection and competitor intelligence (B) Signup and view all the answers

What is resilience in the context of management and leadership?

The ability to adapt to change and uncertainty (A) Signup and view all the answers

What is the primary focus of 'RESOURCE MANAGEMENT'?

Financial management and budgeting (A) Signup and view all the answers

What is the primary purpose of drawing a picture of life after the change?

To help employees visualize and long for the direction the organization is headed (B) Signup and view all the answers

What is the primary role of a coalition in implementing change?

To keep up the momentum on the sense of urgency and continue to communicate the vision (D) Signup and view all the answers

What is the primary benefit of generating short-term wins during change implementation?

To keep employees motivated and energized (A) Signup and view all the answers

What is the primary characteristic of a POWER-type organizational culture?

Power radiates from a few individuals, and decision making is swift (D) Signup and view all the answers

What is the primary focus of a leader in a transformational leadership approach?

Working with teams to identify needed change and creating a vision to guide it (A) Signup and view all the answers

What is the primary benefit of team working in the NHS?

All of the above (C) Signup and view all the answers

What is the primary characteristic of a high-performing team?

It has a clear and defined team identity (B) Signup and view all the answers

What is the primary purpose of team development?

To continually improve team performance through a process of evaluation and planned enhancements (D) Signup and view all the answers

What is the primary role of psychological safety in team working?

It enables teams to work together effectively and deliver high-quality results (D) Signup and view all the answers

What is the primary focus of a leader in a ROLE-type organizational culture?

People are clearly delegated authorities and have highly defined roles (D) Signup and view all the answers

What is resiliency classified as?

A list of tools and techniques linked to attitudes, behaviors, and past experiences (B) Signup and view all the answers

What happens when pressure exceeds an individual's actual or perceived ability to cope?

Stress (C) Signup and view all the answers

What is the goal of change management?

To move an organization forward with the full support and cooperation of everyone (C) Signup and view all the answers

What is the first step in Kotter's 8-step change model?

Create a sense of urgency (A) Signup and view all the answers

What is community resilience?

The sustained ability of communities to withstand, adapt to, and recover from adversity (B) Signup and view all the answers

What is stress?

A feeling of being under too much mental or emotional pressure (A) Signup and view all the answers

What is the purpose of the 7 Cs of Resilience?

To develop a sense of self-belief and confidence (B) Signup and view all the answers

What is the Yerkes-Dodson Law related to?

The role of motivation and performance under pressure (D) Signup and view all the answers

What is the purpose of the 7 Top Tips?

To provide strategies for managing stress and pressure (D) Signup and view all the answers

What is the key to change management according to Kotter's principles?

Management and leadership are equally important (C) Signup and view all the answers

What is the primary purpose of the REACT MH ™ Mental Health Conversation Training?

To identify the need for and facilitate psychologically supportive conversations with team members (D) Signup and view all the answers

Which of the following is NOT a level of Maslow's Hierarchy of Needs?

Survival Instinct (C) Signup and view all the answers

What is the format of the LEADERSHIP SUPPORT sessions?

Action learning sets (C) Signup and view all the answers

Which group is the initial priority for the REACT MH ™ training?

Those managing/supervising teams in higher risk services (B) Signup and view all the answers

What is the duration of the REACT MH ™ virtual training session?

1 hour (A) Signup and view all the answers

What is the fifth level of Maslow's Hierarchy of Needs?

Self-Actualization (A) Signup and view all the answers

What is the primary characteristic of an effective team?

An atmosphere of trust and complete accountability for results (B) Signup and view all the answers

What is the result of a lack of commitment to group decisions?

Feigned buy-in and ambiguity throughout the organization (A) Signup and view all the answers

What is essential for productive debate and conflict resolution?

Trust and clear boundaries (D) Signup and view all the answers

What is the primary consequence of a lack of trust among team members?

Concealing weaknesses and mistakes, and avoiding contact (C) Signup and view all the answers

What is the primary goal of a team?

Accomplishing collective results and outputs (A) Signup and view all the answers

What is essential for effective teamwork?

Collective leadership and diversity of thought (D) Signup and view all the answers

What is the primary role of a leader in tackling unconscious biases?

Getting into the habit of sense checking key decisions (D) Signup and view all the answers

What is the primary consequence of threat thinking?

Closed and tunnel vision (A) Signup and view all the answers

What is the primary characteristic of a team that is focused on results and outputs?

A focus on collective results and outputs (B) Signup and view all the answers

What is the primary goal of the 5Rs framework?

To ensure responsibilities, relationships, results, roles, and rewards are aligned (C) Signup and view all the answers

What is the primary focus of 'MANAGING YOUR TEAM' in the context of management and leadership?

Performance management and feedback (B) Signup and view all the answers

What is the primary purpose of 'STRATEGIC PLANNING' in the context of management and leadership?

To create a mission statement and conduct SWOT analysis (B) Signup and view all the answers

What is the primary focus of 'INNOVATION' in the context of management and leadership?

Brainstorming, creativity, and innovation (D) Signup and view all the answers

What is the primary benefit of 'RESILIENCE' in the context of management and leadership?

Ability to adapt and learn from adversity (B) Signup and view all the answers

What is the primary focus of 'HUMAN RESOURCES' in the context of management and leadership?

Equality and diversity, health and safety, and talent management (B) Signup and view all the answers

What is the primary purpose of 'MONITORING' in the context of management and leadership?

To monitor and evaluate organizational performance using balanced scorecards and benchmarking (B) Signup and view all the answers

What is the primary purpose of celebrating the results of successful change?

To demonstrate how changed processes or initiatives contribute to the organization’s overall success (B) Signup and view all the answers

What is the characteristic of a TEAM-type organizational culture?

People believe themselves superior to the organization (B) Signup and view all the answers

What is the primary benefit of having a team identity?

Clearer roles and responsibilities (D) Signup and view all the answers

What is the primary consequence of absence of trust among team members?

Hesitating to ask for help or feedback (C) Signup and view all the answers

What is the primary focus of transformational leadership?

Working with teams to identify needed change (A) Signup and view all the answers

What is essential for productive debate and conflict resolution?

Trust (D) Signup and view all the answers

What is the primary focus of a leader in tackling unconscious biases?

All of the above (D) Signup and view all the answers

What is the primary purpose of enabling action by removing barriers?

To break down structural issues like silos and poor communication (C) Signup and view all the answers

What is the primary characteristic of an effective team?

Atmosphere of trust (C) Signup and view all the answers

What is the primary characteristic of a high-performing team?

Team members invest time and effort into evaluation and continually trying to improve team performance (B) Signup and view all the answers

What is the primary purpose of recognizing and celebrating small wins?

To keep everyone energized and aware of progress (B) Signup and view all the answers

What is the primary consequence of threat thinking?

Close down, tunnel vision, protect and save (B) Signup and view all the answers

What is the primary focus of team development?

Planned and deliberate enhancements to improve team performance (B) Signup and view all the answers

What is the primary focus of the 5Rs framework?

Responsibilities, relationships, results, roles, rewards (D) Signup and view all the answers

What is the primary benefit of multi-disciplinary teams in the NHS?

Improved patient care and innovation (B) Signup and view all the answers

What is essential for effective teamwork?

All of the above (D) Signup and view all the answers

What is the primary purpose of having a coalition in implementing change?

To keep up the momentum and motivation during change (A) Signup and view all the answers

What is the primary consequence of fear of conflict?

Seeking artificial harmony (C) Signup and view all the answers

What is the primary goal of a team?

Collective results (A) Signup and view all the answers

What is essential for inclusive leadership?

Diversity and inclusion (B) Signup and view all the answers

What is the primary goal of the REACT MH ™ Mental Health Conversation Training?

To enable managers to facilitate psychologically supportive conversations with team members (B) Signup and view all the answers

What is the focus of the LEADERSHIP SUPPORT sessions?

Leadership and management challenges (B) Signup and view all the answers

What is the highest level of Maslow's Hierarchy of Needs?

Self-actualization (D) Signup and view all the answers

What is the duration of the REACT MH ™ virtual training session?

1 hour (C) Signup and view all the answers

What is the primary difference between pressure and stress?

Pressure is a feeling of being under too much mental or emotional pressure, while stress is the inability to cope with it. (B) Signup and view all the answers

Who is the initial priority for the REACT MH ™ training?

Managers/supervisors in higher risk services of COVID-19 (D) Signup and view all the answers

What is the REACT MH ™ technique that involves identifying the need for a supportive conversation?

Recognise (C) Signup and view all the answers

What is the primary goal of building a guiding coalition in change management?

To communicate the need for change to the entire organization. (C) Signup and view all the answers

What is the primary benefit of cultivating self-belief in building resilience?

It enables individuals to cope with adversity more effectively. (D) Signup and view all the answers

What is the primary focus of the 7 Cs of Resilience?

Competence, confidence, coping, control, character, connection, and contribution. (C) Signup and view all the answers

What is the primary consequence of prolonged pressure on individuals and organizations?

It causes physical and mental health problems. (D) Signup and view all the answers

What is the primary role of the Yerkes-Dodson Law in understanding stress and performance?

It describes the relationship between stress and performance. (A) Signup and view all the answers

What is the primary focus of community resilience?

The sustained ability of communities to withstand, adapt to and recover from adversity. (A) Signup and view all the answers

What is the primary benefit of seeking meaning in building resilience?

It provides a sense of purpose and direction. (D) Signup and view all the answers

What is the primary role of a leader in building resilience?

To develop and build a network of support. (C) Signup and view all the answers

What is the primary consequence of not being able to cope with pressure?

It becomes stress. (B) Signup and view all the answers

Which of the following is a subcategory of 'MANAGING YOURSELF'?

Personal skills development (B) Signup and view all the answers

What is a key aspect of 'TEAM ISSUES'?

Absenteeism (C) Signup and view all the answers

What is the focus of 'STRATEGIC MANAGEMENT'?

Leadership and organizational culture (B) Signup and view all the answers

What is the primary focus of 'INFORMATION MANAGEMENT'?

Data protection and competitor intelligence (B) Signup and view all the answers

What is the primary benefit of 'RESILIENCE'?

Ability to bounce back and grow in the face of pressure (A) Signup and view all the answers

What is a key aspect of 'OPERATIONS AND QUALITY'?

Continuous improvement and quality control (C) Signup and view all the answers

What is the ultimate goal of change management?

To make change happen with the full support and cooperation of everyone affected (C) Signup and view all the answers

What is the primary role of self-belief in building resilience?

To cultivate a sense of control and confidence (A) Signup and view all the answers

What is the main goal of the REACT MH ™ Mental Health Conversation Training?

To enable managers to facilitate supportive conversations with team members (A) Signup and view all the answers

What is the primary difference between stress and pressure?

Pressure turns into stress when you feel unable to cope (C) Signup and view all the answers

What is the primary focus of the 7 Cs of Resilience?

Developing a set of skills and techniques for dealing with challenges (A) Signup and view all the answers

What level of Maslow's Hierarchy of Needs includes morality, creativity, and self-actualization?

Self-actualization (A) Signup and view all the answers

What is the primary role of a guiding coalition in change management?

To guide the change process and ensure its success (C) Signup and view all the answers

What is the purpose of the LEADERSHIP SUPPORT sessions?

To provide a space for leaders to share experiences and work through challenges (D) Signup and view all the answers

What is the primary consequence of prolonged pressure on individuals and organizations?

Physical, mental, and emotional health problems (C) Signup and view all the answers

What is the focus of the REACT MH ™ techniques?

Facilitating psychologically supportive conversations with team members (D) Signup and view all the answers

What is the primary purpose of recognizing and celebrating small wins during change implementation?

To build momentum and motivation for change (D) Signup and view all the answers

What is the focus of the Maslow's Hierarchy of Needs theory?

Human motivation and personal growth (C) Signup and view all the answers

Who is the initial priority for the REACT MH ™ Mental Health Conversation Training?

Managers/supervisors of NHS teams (D) Signup and view all the answers

What is the primary focus of community resilience?

The sustained ability of communities to withstand, adapt to, and recover from adversity (D) Signup and view all the answers

What is the primary goal of the first step in Kotter's 8-step change model?

To create a sense of urgency among employees (B) Signup and view all the answers

What is the primary benefit of adaptability in the context of resilience?

It enables individuals to respond to changes in their environment (D) Signup and view all the answers

What is the most visible sign of a dysfunctional team?

Inattention to results (B) Signup and view all the answers

What is the main consequence of fear of conflict within a team?

Seeking artificial harmony over constructive debate (B) Signup and view all the answers

What is the primary purpose of drawing a picture of what life will look like after the change?

To help everyone see the direction being headed (C) Signup and view all the answers

What is the essential element of good conflict within a team?

Passionate debate and clear boundaries (C) Signup and view all the answers

What is the primary focus of a transformational leadership approach?

Identifying needed change (C) Signup and view all the answers

What is the primary goal of a team?

Collective results and outcomes (B) Signup and view all the answers

What is the main consequence of a lack of trust among team members?

Concealing weaknesses and mistakes (B) Signup and view all the answers

What is a characteristic of a POWER-type organizational culture?

Few rules and little bureaucracy (D) Signup and view all the answers

What is the key element of effective teamwork?

Trust, respect, and collective outcomes (B) Signup and view all the answers

What is the primary benefit of team working in the NHS?

All of the above (D) Signup and view all the answers

What is the primary role of a leader in tackling unconscious biases?

Encouraging diverse socialization and promoting inclusive practices (B) Signup and view all the answers

What is the primary purpose of generating short-term wins?

To keep up the momentum and motivation (D) Signup and view all the answers

What is the primary characteristic of a high-performing team?

All of the above (D) Signup and view all the answers

What is the primary focus of a high-performing team?

Collective results and outcomes (B) Signup and view all the answers

What is the primary consequence of threat thinking within a team?

Closed-mindedness and tunnel vision (C) Signup and view all the answers

What is the primary focus of a leader in implementing change?

Enlisting volunteers and building a coalition (A) Signup and view all the answers

What is the primary purpose of enabling action by removing barriers?

To facilitate progress and implementation (C) Signup and view all the answers

What is the essential element of a leader's role in building a high-performing team?

Inspiring vision and values (B) Signup and view all the answers

What is the primary characteristic of a ROLE-type organizational culture?

Highly defined structure and roles (C) Signup and view all the answers

What is the primary focus of team development?

Evaluating and improving team performance (D) Signup and view all the answers

Management and Leadership Essentials

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Questions and Answers

What is the primary focus of 'MANAGING YOURSELF' in the context of management and leadership?

Which of the following is NOT a component of 'TEAM ISSUES'?

What is the primary focus of 'STRATEGIC MANAGEMENT'?

What is the primary focus of 'INFORMATION MANAGEMENT'?

What is resilience in the context of management and leadership?

What is the primary focus of 'RESOURCE MANAGEMENT'?

What is the primary purpose of drawing a picture of life after the change?

What is the primary role of a coalition in implementing change?

What is the primary benefit of generating short-term wins during change implementation?

What is the primary characteristic of a POWER-type organizational culture?

What is the primary focus of a leader in a transformational leadership approach?

What is the primary benefit of team working in the NHS?

What is the primary characteristic of a high-performing team?

What is the primary purpose of team development?

What is the primary role of psychological safety in team working?

What is the primary focus of a leader in a ROLE-type organizational culture?

What is resiliency classified as?

What happens when pressure exceeds an individual's actual or perceived ability to cope?

What is the goal of change management?

What is the first step in Kotter's 8-step change model?

What is community resilience?

What is stress?

What is the purpose of the 7 Cs of Resilience?

What is the Yerkes-Dodson Law related to?

What is the purpose of the 7 Top Tips?

What is the key to change management according to Kotter's principles?

What is the primary purpose of the REACT MH ™ Mental Health Conversation Training?

Which of the following is NOT a level of Maslow's Hierarchy of Needs?

What is the format of the LEADERSHIP SUPPORT sessions?

Which group is the initial priority for the REACT MH ™ training?

What is the duration of the REACT MH ™ virtual training session?

What is the fifth level of Maslow's Hierarchy of Needs?

What is the primary characteristic of an effective team?

What is the result of a lack of commitment to group decisions?

What is essential for productive debate and conflict resolution?

What is the primary consequence of a lack of trust among team members?

What is the primary goal of a team?

What is essential for effective teamwork?

What is the primary role of a leader in tackling unconscious biases?

What is the primary consequence of threat thinking?

What is the primary characteristic of a team that is focused on results and outputs?

What is the primary goal of the 5Rs framework?

What is the primary focus of 'MANAGING YOUR TEAM' in the context of management and leadership?

What is the primary purpose of 'STRATEGIC PLANNING' in the context of management and leadership?

What is the primary focus of 'INNOVATION' in the context of management and leadership?

What is the primary benefit of 'RESILIENCE' in the context of management and leadership?

What is the primary focus of 'HUMAN RESOURCES' in the context of management and leadership?

What is the primary purpose of 'MONITORING' in the context of management and leadership?

What is the primary purpose of celebrating the results of successful change?

What is the characteristic of a TEAM-type organizational culture?

What is the primary benefit of having a team identity?

What is the primary consequence of absence of trust among team members?

What is the primary focus of transformational leadership?

What is essential for productive debate and conflict resolution?

What is the primary focus of a leader in tackling unconscious biases?

What is the primary purpose of enabling action by removing barriers?

What is the primary characteristic of an effective team?

What is the primary characteristic of a high-performing team?

What is the primary purpose of recognizing and celebrating small wins?

What is the primary consequence of threat thinking?

What is the primary focus of team development?

What is the primary focus of the 5Rs framework?

What is the primary benefit of multi-disciplinary teams in the NHS?

What is essential for effective teamwork?

What is the primary purpose of having a coalition in implementing change?

What is the primary consequence of fear of conflict?

What is the primary goal of a team?

What is essential for inclusive leadership?

What is the primary goal of the REACT MH ™ Mental Health Conversation Training?

What is the focus of the LEADERSHIP SUPPORT sessions?

What is the highest level of Maslow's Hierarchy of Needs?

What is the duration of the REACT MH ™ virtual training session?

What is the primary difference between pressure and stress?

Who is the initial priority for the REACT MH ™ training?

What is the REACT MH ™ technique that involves identifying the need for a supportive conversation?

What is the primary goal of building a guiding coalition in change management?