Mail Protocol

What is required to be included in the return address when preparing routine correspondence?

What should be done with manila flat envelopes before their Mail Courier pick-up?

How should envelopes with routine, non-sensitive correspondence be handled before mailing?

What action should be taken if security is of extreme concern regarding correspondence?

Under what condition is the personal use of City postage prohibited?

Return Address Protocol

Originating unit's name must be included on return address for routine correspondence.
If pre-printed return address is used, write/type unit name above it.
Sender's name or other identifying info may be substituted for security concerns.
All identifying information may be omitted for extreme security concerns.

Manila Flat Envelopes

All manila flat envelopes must be sealed before Mail Courier pick-up.

Routine Correspondence (Non-Sensitive)

Envelopes (except manila flats) containing routine, non-sensitive correspondence should remain unsealed.
Sealing occurs when items are processed through the postage meter.
When depositing unsealed envelopes, fold flaps down, but do not seal. This prevents nesting and improves postage meter processing.

Sensitive/Confidential Correspondence

All envelopes, regardless of type, containing sensitive or confidential information, or where security is a concern, must be sealed before Mail Courier pick-up.

Personal Use of Mailing Materials

City postage, letterhead, or pre-printed envelopes are for official City/Department use only. Personal use is prohibited.

Test your knowledge on the proper mail handling protocols including return addresses, sealing requirements, and handling of sensitive correspondence. This quiz covers various scenarios related to routine and confidential mailing practices. Enhance your understanding of mail processing and security measures.