Mail Protocol

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Questions and Answers

What is required to be included in the return address when preparing routine correspondence?

  • A tracking number
  • The date of mailing
  • The name of the originating Unit (correct)
  • The name of the recipient

What should be done with manila flat envelopes before their Mail Courier pick-up?

  • They should only have the sender's name written.
  • They should be sealed. (correct)
  • They should be stamped but left open.
  • They should remain unsealed.

How should envelopes with routine, non-sensitive correspondence be handled before mailing?

  • They must be sealed at all times.
  • They should remain unsealed until fed through the postage meter. (correct)
  • They can be left open without any folding.
  • They should be sealed with a wax stamp.

What action should be taken if security is of extreme concern regarding correspondence?

<p>Omit all identifying information. (D)</p> Signup and view all the answers

Under what condition is the personal use of City postage prohibited?

<p>For official City or Department business only. (B)</p> Signup and view all the answers

Flashcards

Return Address on Routine Correspondence

The name of the originating unit must be included above the return address on routine correspondence, even when a pre-printed envelope is used.

Manila Flat Envelopes

Manila flat envelopes are sealed before being placed for mail courier pickup.

Routine Correspondence Envelopes

Non-sensitive correspondence envelopes can remain unsealed. They will be sealed after feeding through the postage meter.

Sensitive or Confidential Correspondence

Sensitive or confidential correspondence, regardless of the envelope type, must be sealed before being placed for mail courier pickup.

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Prohibition of Personal Use

City postage, stationery, and envelopes cannot be used for personal use.

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Study Notes

Return Address Protocol

  • Originating unit's name must be included on return address for routine correspondence.
  • If pre-printed return address is used, write/type unit name above it.
  • Sender's name or other identifying info may be substituted for security concerns.
  • All identifying information may be omitted for extreme security concerns.

Manila Flat Envelopes

  • All manila flat envelopes must be sealed before Mail Courier pick-up.

Routine Correspondence (Non-Sensitive)

  • Envelopes (except manila flats) containing routine, non-sensitive correspondence should remain unsealed.
  • Sealing occurs when items are processed through the postage meter.
  • When depositing unsealed envelopes, fold flaps down, but do not seal. This prevents nesting and improves postage meter processing.

Sensitive/Confidential Correspondence

  • All envelopes, regardless of type, containing sensitive or confidential information, or where security is a concern, must be sealed before Mail Courier pick-up.

Personal Use of Mailing Materials

  • City postage, letterhead, or pre-printed envelopes are for official City/Department use only. Personal use is prohibited.

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