MA Scheduling Flashcards
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Questions and Answers

The medical assistant has scheduled 3 patients in the office at the same time. What type of appointment scheduling have they used?

  • Double-Booking (correct)
  • Wave
  • Open Office Hours
  • Grouping Procedures
  • Which of the following scheduling methods works best for specialty and consulting practices because it allows the physician time to prepare for each office visit with the knowledge that the day will begin and end on schedule if patients adhere to their assigned times?

  • Open hours scheduling
  • Double booking
  • Triage scheduling
  • Stream scheduling (correct)
  • Which of the following types of scheduling provides built-in flexibility to accommodate unforeseen situations, such as patients who require more time with the physician?

  • Specified time
  • Wave (correct)
  • Procedures grouping
  • Double booking
  • From which of the following lists does a medical office assistant need to run an encounter report?

    <p>Appointment schedule</p> Signup and view all the answers

    Which of the following are needed to submit a prior authorization request for medical equipment?

    <p>ICD-CM and HCPCS codes</p> Signup and view all the answers

    Which of the following is required to schedule patients for outpatient diagnostic tests and procedures?

    <p>An approval from the insurance company</p> Signup and view all the answers

    A physician who treats disorders of the musculoskeletal system is which of the following types of specialists?

    <p>Orthopedist</p> Signup and view all the answers

    Study Notes

    Appointment Scheduling Methods

    • Wave Scheduling: Patients are scheduled at the start and end of each hour to manage walk-ins and practitioner availability; first to arrive is typically seen first unless higher priority is needed.
    • Double Booking: Multiple patients scheduled for the same time slot; often used when only one practitioner is available, increasing wait times but reducing downtime for the physician.
    • Stream Scheduling: Assigns specific times for each patient, allowing for tailored visits, ideal for specialty practices.
    • Open Office Scheduling: Patients arrive at their convenience and are seen in order of arrival, providing flexibility but less control over time efficiency.
    • Grouping Procedures: Similar procedures are scheduled on designated days to increase efficiency for recurring medical needs.

    Key Coding and Reporting

    • Encounter Report: Generated from the appointment schedule, provides management insight into services rendered during patient visits.
    • ICD-CM and HCPCS Codes: Required for prior authorization requests for medical equipment, ensuring that accurate medical coding is sent to insurance for coverage consideration.

    Insurance and Approval Processes

    • Insurance Approval: Is a prerequisite before scheduling outpatient tests or procedures; necessary forms and payments may follow after approval.
    • Outpatient Diagnostics: Schedule requires insurance authorization, underscoring the importance of pre-approval in healthcare operations.

    Medical Specialists

    • Orthopedist: Specializes in the treatment of musculoskeletal disorders; the prefix "orth/o" implies "to straighten," clarifying their focus.
    • Comparison with Other Specialists:
      • Podiatrist: Focuses on foot issues.
      • Dermatologist: Deals with skin conditions.
      • Ophthalmologist: Specializes in eye care.

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    Description

    This quiz covers essential terminology related to wave scheduling in medical assistant practices. It focuses on the rationale behind scheduling techniques that optimize patient care while accommodating walk-ins. Test your knowledge on scheduling concepts and improve your efficiency in managing patient appointments.

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