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RDR claims the CXL fee after he canceled the trip at 8:26. Map shows that DRV accepts at 8:23. RDR never had one-time courtesy before.
RDR claims the CXL fee after he canceled the trip at 8:26. Map shows that DRV accepts at 8:23. RDR never had one-time courtesy before.
- Cancellation fee (correct)
- Cancellation fee rejected
DRV claims the CXL fee. After checking the Order information, CXL fee is applied but still unpaid.
DRV claims the CXL fee. After checking the Order information, CXL fee is applied but still unpaid.
- - Investigate the arrival time/position of the captain and compensate accordingly.
- - Ask the DRV to wait till it's paid. (correct)
DRV latest arrival time is 18:00. RDR canceled the trip after he arrived at 18:01 within the 145 m of the pick-up point. Is DRV eligible for the CXL fee?
DRV latest arrival time is 18:00. RDR canceled the trip after he arrived at 18:01 within the 145 m of the pick-up point. Is DRV eligible for the CXL fee?
- No. (correct)
- Yes.
DRV asks for the CXL fee. After investigation we found that he arrived before the latest arrival time within the 145 m and waited there for the full 5 minutes. After checking the compensation history, DRV was compensated under the same CR 4 times within the last 30 day. Do we compensate him?
DRV asks for the CXL fee. After investigation we found that he arrived before the latest arrival time within the 145 m and waited there for the full 5 minutes. After checking the compensation history, DRV was compensated under the same CR 4 times within the last 30 day. Do we compensate him?
DRV arrived within 145 m of the pick-up point at 7:00. RDR canceled the trip. After checking the map, DRV's position at cancellation was on 305 m from the pick-up point at 7:09. Is DRV eligible for CXL fee?
DRV arrived within 145 m of the pick-up point at 7:00. RDR canceled the trip. After checking the map, DRV's position at cancellation was on 305 m from the pick-up point at 7:09. Is DRV eligible for CXL fee?
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