Podcast
Questions and Answers
Which of the following are non-selling departments? (Select all that apply)
Which of the following are non-selling departments? (Select all that apply)
- Cashiers
- Front end (correct)
- Back end (correct)
- Appliances
Which of these are considered selling departments? (Select all that apply)
Which of these are considered selling departments? (Select all that apply)
- Customer service
- Tools (correct)
- Receiving
- Flooring (correct)
What is included in the front end department?
What is included in the front end department?
Loaders, cashiers, fulfillment department, customer service
What are some functions of the back end department?
What are some functions of the back end department?
What roles do supporting departments play?
What roles do supporting departments play?
The department that includes washers and dryers is called ______.
The department that includes washers and dryers is called ______.
The ______ department provides moldings, doors, and windows.
The ______ department provides moldings, doors, and windows.
The department that features carpet, hardwood, and laminate is known as ______.
The department that features carpet, hardwood, and laminate is known as ______.
Items like pillows, paintings, and curtains are found in ______.
Items like pillows, paintings, and curtains are found in ______.
The ______ department includes PVC and bathtubs.
The ______ department includes PVC and bathtubs.
In the outside lawn and garden department, you can find ______.
In the outside lawn and garden department, you can find ______.
Pest control and seasonal decor can be found in the ______ department.
Pest control and seasonal decor can be found in the ______ department.
Power tools and hand tools can be found in the ______ department.
Power tools and hand tools can be found in the ______ department.
Fasteners and rope are part of the ______ department.
Fasteners and rope are part of the ______ department.
Raw materials and concrete are included in the ______ department.
Raw materials and concrete are included in the ______ department.
Wall finishes and paint tools belong in the ______ department.
Wall finishes and paint tools belong in the ______ department.
Fans and security systems are part of the ______ department.
Fans and security systems are part of the ______ department.
What services does the pro department offer?
What services does the pro department offer?
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Study Notes
Lowes Departments
- Non-selling departments include the front end, back end, and supporting departments, crucial for overall operations.
- Selling departments encompass a wide range of categories: appliances, cabinets, millwork, flooring, home decor, plumbing, and both outside and inside lawn and garden sections. Tools, hardware, building materials, paint, electrical, and the pro department are also included.
Front End Operations
- Front end includes loaders, cashiers, the fulfillment department, and customer service representatives, all vital for customer interaction and satisfaction.
Back End Operations
- Back end covers receiving shipments, delivery of products, assembly of items, and maintaining product integrity, ensuring a smooth supply chain.
Supporting Departments
- Supporting departments comprise merchandise support, installed sales, asset protection and safety, hiring processes, and project specialists, all enhancing business functionality.
Appliance Offerings
- Appliances feature essential home equipment such as washers, dryers, ranges, and refrigerators.
Cabinetry Options
- Cabinets focus on cabinetry, pantry organizers, and countertops, providing storage solutions for various spaces.
Millwork Products
- Millwork includes moulding/boards, doors, windows, and walls, contributing to architectural and aesthetic elements of structures.
Flooring Types
- Flooring products cover carpet, hardwood, laminate, and tiles, catering to diverse flooring needs and preferences.
Home Décor Items
- Home decor encompasses pillows, paintings, curtains, and furniture, enhancing the aesthetic appeal of interiors.
Plumbing Supplies
- Plumbing section covers pvc pipes, vanities, bathtubs, and toilets, providing essential components for home plumbing systems.
Outside Lawn and Garden
- Outside lawn and garden category features products like mulch, pavers, plants, and fertilizers for landscaping and gardening needs.
Inside Lawn and Garden
- Inside lawn and garden includes pest control items, outdoor power equipment (OPE), and seasonal decor for indoor plant care and decoration.
Tools Available
- Tools encompass power tools, hand tools, toolboxes, and protective gear, essential for various DIY projects and tasks.
Hardware Essentials
- Hardware includes fasteners, tie-downs, rope and chain, and keys, providing necessary items for construction and repair works.
Building Materials
- Building materials consist of raw materials like concrete, drywall, and decking, crucial for construction and renovation projects.
Paint Products
- Paint division offers wall finishes, paint tools, stains, caulking, and drop cloths for home improvement and maintenance.
Electrical Supplies
- Electrical section contains fans, outlets, wires and cords, security systems, and lightbulbs, essential for electrical installations and repairs.
Pro Department Services
- Pro department focuses on business account management, job-lot quantity ordering, and time-saving services, catering to professional contractors and builders.
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