Podcast
Questions and Answers
The deregulation of the transportation industry in the USA occurred in the late ______ and 1980s.
The deregulation of the transportation industry in the USA occurred in the late ______ and 1980s.
1970s
The shifting of channel power from manufacturers to ______ has significantly impacted logistics.
The shifting of channel power from manufacturers to ______ has significantly impacted logistics.
retailers
During the 1970s, rising interest rates and increasing energy costs made logistics a major ______ driver.
During the 1970s, rising interest rates and increasing energy costs made logistics a major ______ driver.
cost
Globalization has made logistics more ______ due to longer supply chains and complex relationships.
Globalization has made logistics more ______ due to longer supply chains and complex relationships.
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Organizations faced with ______ pressures sought new ways to differentiate themselves through logistics.
Organizations faced with ______ pressures sought new ways to differentiate themselves through logistics.
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The development of logistics was influenced by the increased ______ in transportation options available to shippers.
The development of logistics was influenced by the increased ______ in transportation options available to shippers.
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Logistics has adapted to the rise of world-class ______ from other nations, influencing domestic strategies.
Logistics has adapted to the rise of world-class ______ from other nations, influencing domestic strategies.
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As organizations expand sales offshore, the supply chain becomes longer and more ______.
As organizations expand sales offshore, the supply chain becomes longer and more ______.
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Supply chain management primarily links major business functions and business processes within and across ______.
Supply chain management primarily links major business functions and business processes within and across ______.
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Logistics is the process of strategically managing procurement and storage of material, parts, and finished ______.
Logistics is the process of strategically managing procurement and storage of material, parts, and finished ______.
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The main objective of logistics is cost ______ by integrating resources across the pipeline.
The main objective of logistics is cost ______ by integrating resources across the pipeline.
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Supply chain management involves managing upstream and downstream relationships with ______.
Supply chain management involves managing upstream and downstream relationships with ______.
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Manufacturing operations drive coordination of processes with and across marketing, sales, product design, finance, and information ______.
Manufacturing operations drive coordination of processes with and across marketing, sales, product design, finance, and information ______.
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Inbound logistics, in process inventory, and outbound logistics are parts of the ______ management system.
Inbound logistics, in process inventory, and outbound logistics are parts of the ______ management system.
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The scope of supply chain management includes all players from raw material source to finished ______.
The scope of supply chain management includes all players from raw material source to finished ______.
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Supply chain profitability is achieved by ______ through various players in the supply chain.
Supply chain profitability is achieved by ______ through various players in the supply chain.
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Excellent logistics management is needed to fully leverage global ______.
Excellent logistics management is needed to fully leverage global ______.
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Continued emphasis on cost ______ contributes to the importance of logistics.
Continued emphasis on cost ______ contributes to the importance of logistics.
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The revolution of information technology gave organizations the ability to better monitor transaction ______ activities.
The revolution of information technology gave organizations the ability to better monitor transaction ______ activities.
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Systems such as materials requirement planning (MRP) and just-in-time (JIT) allow organizations to link many materials management ______.
Systems such as materials requirement planning (MRP) and just-in-time (JIT) allow organizations to link many materials management ______.
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The profit leverage effect of logistics illustrates that $1 saved in logistics costs has a greater impact on the organization‘s ______ than a $1 increase in sales.
The profit leverage effect of logistics illustrates that $1 saved in logistics costs has a greater impact on the organization‘s ______ than a $1 increase in sales.
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Logistics management activities typically include inbound and outbound transportation management, warehousing, and ______ fulfilment.
Logistics management activities typically include inbound and outbound transportation management, warehousing, and ______ fulfilment.
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Supply chain management encompasses the planning and management of all activities involved in sourcing and ______.
Supply chain management encompasses the planning and management of all activities involved in sourcing and ______.
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Supply chain management integrates supply and demand management within and across ______.
Supply chain management integrates supply and demand management within and across ______.
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The logistics performance cycle is the basic unit of supply chain design and operational ______.
The logistics performance cycle is the basic unit of supply chain design and operational ______.
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Performance cycles are the fundamental unit for integrated logistics across the supply ______.
Performance cycles are the fundamental unit for integrated logistics across the supply ______.
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Market distribution operations are concerned with processing and delivering customer ______.
Market distribution operations are concerned with processing and delivering customer ______.
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Performance cycle structures are similar for market distribution, manufacturing support, and ______.
Performance cycle structures are similar for market distribution, manufacturing support, and ______.
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Transaction-creating activities include advertising and ______.
Transaction-creating activities include advertising and ______.
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The physical fulfillment activities include order processing and ______.
The physical fulfillment activities include order processing and ______.
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Considerable differences exist in the degree of ______ that an individual firm can exercise over a specific type of performance cycle.
Considerable differences exist in the degree of ______ that an individual firm can exercise over a specific type of performance cycle.
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Essential interfaces and control processes must be identified and evaluated in terms of individual performance cycle ______.
Essential interfaces and control processes must be identified and evaluated in terms of individual performance cycle ______.
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Productivity measurement is quite routine if a system has clearly measurable outputs and identifiable, measurable ______.
Productivity measurement is quite routine if a system has clearly measurable outputs and identifiable, measurable ______.
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Logistics executives are very concerned with measuring the productivity of ______.
Logistics executives are very concerned with measuring the productivity of ______.
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Typical labour productivity measures in transportation include units shipped or delivered per ______.
Typical labour productivity measures in transportation include units shipped or delivered per ______.
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Warehouse labour productivity may be measured by units received, picked, and/or stored per ______.
Warehouse labour productivity may be measured by units received, picked, and/or stored per ______.
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The productivity of a specified resource(s) is generically measured as the ratio of the output of the resource(s) to the consumption of the ______.
The productivity of a specified resource(s) is generically measured as the ratio of the output of the resource(s) to the consumption of the ______.
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Accuracy of work performance is typically tracked by calculating the ratio of the total number of times the activity is performed correctly to the total number of times it is ______.
Accuracy of work performance is typically tracked by calculating the ratio of the total number of times the activity is performed correctly to the total number of times it is ______.
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Overall quality performance can be measured in a variety of ______.
Overall quality performance can be measured in a variety of ______.
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For example, picking accuracy of 99.5 percent indicates that 99.5 out of every 100 times, the correct ______ were picked in the warehouse.
For example, picking accuracy of 99.5 percent indicates that 99.5 out of every 100 times, the correct ______ were picked in the warehouse.
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One of the main consequences of this approach is that it enables some very relevant overall logistics measures to be derived. These will be considered later in this ______.
One of the main consequences of this approach is that it enables some very relevant overall logistics measures to be derived. These will be considered later in this ______.
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The four main multifunctional dimensions include time, dependability, communications, and ______.
The four main multifunctional dimensions include time, dependability, communications, and ______.
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According to Gilmour’s survey, one of the nine most important aspects of customer service is ______ delivery.
According to Gilmour’s survey, one of the nine most important aspects of customer service is ______ delivery.
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An appropriate customer service policy needs to be developed based on identifiable customer service ______.
An appropriate customer service policy needs to be developed based on identifiable customer service ______.
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The first step in developing a customer service plan is to identify the main elements of service and suitable market ______.
The first step in developing a customer service plan is to identify the main elements of service and suitable market ______.
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To determine the importance of customer service, companies might use personal ______ to gather information.
To determine the importance of customer service, companies might use personal ______ to gather information.
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A major output from identifying service key elements is to enable an appropriate survey ______ to be designed.
A major output from identifying service key elements is to enable an appropriate survey ______ to be designed.
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The importance of identifying relevant measures of service is to ensure they are generated by customers themselves and not imposed by 'best ______' from outside.
The importance of identifying relevant measures of service is to ensure they are generated by customers themselves and not imposed by 'best ______' from outside.
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Study Notes
Learning Outcomes
- Students will be able to define logistics.
- Students will be able to recognize the historic development of business logistics.
- Students will be able to differentiate logistics and supply chain management.
- Students will be able to explain the basic functions/activities of logistics management.
- Students will be able to elaborate the operating objectives of logistics management.
- Students will be able to enumerate the role of logistics to country economy and for organization's competitiveness.
Introduction
- Logistics is not new
- It supports effective flow of materials and information.
- Throughout history, wars have been won or lost using logistics
- Today, it is important in business competition
- All organizations move materials (raw materials, work-in-progress and finished goods)
- The flow of materials and information is crucial for organizations and for customers
1.1 Definition and Evolution of Logistics
- No single, universally accepted definition of logistics
- There are many, often interchangeable terms
- Logistics is the management of activities that facilitate movement and coordination of supply and demand.
- It is about getting resources to the right place at the right time, at the right cost, at the right quality.
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Description
Test your knowledge on the evolution of logistics management in the US and its impact on globalization. This quiz covers crucial aspects such as deregulation, supply chain complexities, and the shifting dynamics of channel power. Assess your understanding of how these factors influence modern logistics strategies.
