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Questions and Answers
What is the output of the logistics system?
What is the output of the logistics system?
- Traffic and transportation
- Reverse logistics
- Customer service (correct)
- Procurement
Which activity involves integrating and managing all elements of the customer interface within a predetermined optimum cost-service mix?
Which activity involves integrating and managing all elements of the customer interface within a predetermined optimum cost-service mix?
- Inventory management
- Material handling
- Order processing
- Customer service (correct)
Which activity focuses on getting the right product to the right customer at the right place, in the right condition, and at the right time?
Which activity focuses on getting the right product to the right customer at the right place, in the right condition, and at the right time?
- Demand forecasting/planning
- Parts and service support
- Return goods handling
- customer service (correct)
Which activity is NOT directly related to customer service in logistics?
Which activity is NOT directly related to customer service in logistics?
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Which activity is part of the key activities required to facilitate the flow of a product from point of origin to point of consumption?
Which activity is part of the key activities required to facilitate the flow of a product from point of origin to point of consumption?
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