10 Questions
Which Apple devices are compatible with the Lightning cable mentioned in the text?
iPhone 8 Plus, iPad Air 2, iPod Touch 5th gen
What material is the Lightning cable made of for protection, strength, and flexibility?
Thermoplastic elastomer (TPE)
How many times have the cables been tested to bend according to the text?
95 times
What does MFi certification ensure for the Lightning cable?
Complete charge and sync compatibility with Apple devices
Which devices can the Lightning cable connect to?
iPhone, iPad, and iPod with Lightning Connector
What are retail customer service interactions often characterized by?
Waiting for assistance and following convoluted instructions
Why is offering customer service from a distance particularly challenging for brick-and-mortar retailers?
They risk losing loyal customers while retraining staff and reorganizing workflows
What impact has the pandemic had on customer service in retail?
Increased reliance on smartphones for order tracking and management
What is the primary concern for retail customer service staff, as mentioned in the text?
Handling hours of demands and complaints from dissatisfied, impatient people
What risk do brick-and-mortar retailers face if they are late to adopt digital tools for customer service?
Risk of losing loyal customers
Lightning Cable Compatibility Quiz: Test your knowledge on which Apple devices are compatible with MFi certified lightning cables. Challenge yourself and see how well you know which devices can be charged and synced using this certified cable.
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