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Lightning Cable Compatibility Quiz

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Questions and Answers

Which Apple devices are compatible with the Lightning cable mentioned in the text?

iPhone 8 Plus, iPad Air 2, iPod Touch 5th gen (correct)

iPhone 6, iPad Pro, iPod nano 7th gen

iPhone 11 Pro Max, iPad mini 4, iPod Touch 5th gen

iPhone 5c, iPad 4th gen, iPod nano 7th gen

What material is the Lightning cable made of for protection, strength, and flexibility?

Polypropylene (PP)

Thermoplastic elastomer (TPE) (correct)

Polyethylene (PE)

Polyvinyl chloride (PVC)

How many times have the cables been tested to bend according to the text?

95 times (correct)

75 times

100 times

50 times

What does MFi certification ensure for the Lightning cable?

Complete charge and sync compatibility with Apple devices Signup and view all the answers

Which devices can the Lightning cable connect to?

iPhone, iPad, and iPod with Lightning Connector Signup and view all the answers

What are retail customer service interactions often characterized by?

Waiting for assistance and following convoluted instructions Signup and view all the answers

Why is offering customer service from a distance particularly challenging for brick-and-mortar retailers?

They risk losing loyal customers while retraining staff and reorganizing workflows Signup and view all the answers

What impact has the pandemic had on customer service in retail?

Increased reliance on smartphones for order tracking and management Signup and view all the answers

What is the primary concern for retail customer service staff, as mentioned in the text?

Handling hours of demands and complaints from dissatisfied, impatient people Signup and view all the answers

What risk do brick-and-mortar retailers face if they are late to adopt digital tools for customer service?

Risk of losing loyal customers Signup and view all the answers