Podcast
Questions and Answers
What is the first step you must take to cancel your subscription with Nomad Internet?
What is the first step you must take to cancel your subscription with Nomad Internet?
- Wait for the next billing cycle to complete.
- Fill out a cancellation form on the website.
- Contact Nomad via live chat or email. (correct)
- Send the modem back immediately.
What could happen if you ship your modem back without prior instructions from Nomad Internet?
What could happen if you ship your modem back without prior instructions from Nomad Internet?
- You risk incurring additional shipping fees.
- Your shipping will be refunded automatically.
- You may experience delays in processing your return. (correct)
- Your modem will be processed immediately.
What happens to your billing if you do not return your modem after canceling your Nomad Internet subscription?
What happens to your billing if you do not return your modem after canceling your Nomad Internet subscription?
- Your billing will stop immediately.
- You will be charged a cancellation fee.
- Your billing will be converted to a temporary plan.
- You will continue to be billed until the modem is received. (correct)
What is required from you to avoid delays when returning your modem?
What is required from you to avoid delays when returning your modem?
Which of the following methods is NOT recommended for contacting Nomad Internet for cancellation?
Which of the following methods is NOT recommended for contacting Nomad Internet for cancellation?
Flashcards
Cancel Nomad Internet
Cancel Nomad Internet
Contact Nomad Internet via live chat or email to cancel your subscription and receive return instructions.
RMA instructions
RMA instructions
Return Merchandise Authorization instructions provided by Nomad for returning your modem.
Prepaid label
Prepaid label
A label provided by Nomad for shipping your returned modem.
Contact Nomad before return
Contact Nomad before return
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Billing stops after
Billing stops after
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Study Notes
Cancelling Nomad Internet Subscription
- To cancel your Nomad Internet subscription, contact them via live chat on their website (nomadinternet.com) or email ([email protected]).
- Nomad will provide RMA (Return Merchandise Authorization) instructions and a prepaid return label.
- Crucially, contact Nomad before returning any item.
- Do not ship the modem until your cancellation request is processed and RMA instructions are given.
- Failure to follow this process will delay the cancellation.
- Billing will continue until Nomad receives your modem at the designated return center.
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