Leading Change and Types of Change
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Questions and Answers

What is a key component of personal growth?

  • Improving organizational efficiency
  • Learning additional languages
  • Understanding strengths and weaknesses (correct)
  • Acquiring technical skills

    • Feedback and support are unnecessary for effective leadership training.

    False

    What is one benefit of self-awareness in personal growth?

    It helps individuals understand their strengths and weaknesses.

    Effective training requires an opportunity for participants to practice their learned skills, often referred to as the _____ opportunity.

    <p>practice</p> Signup and view all the answers

    Match the training criteria to their descriptions:

    <p>Assessment = Provides data on strengths and weaknesses Rich and challenging experiences = Encourages pushing boundaries Feedback and support = Offers insights into performance improvement Support from the organization = Indicates organizational commitment to learning</p> Signup and view all the answers

    What type of change occurs randomly and suddenly without conscious intention?

    <p>Unplanned Change</p> Signup and view all the answers

    Charismatic leadership is most effective during evolutionary changes.

    <p>False</p> Signup and view all the answers

    What is the first stage of Lewin's model for change?

    <p>Unfreezing</p> Signup and view all the answers

    The process of creating an idea, product, process, or service new to the organization is referred to as __________.

    <p>innovation</p> Signup and view all the answers

    Match the types of change with their descriptions:

    <p>Planned = Conscious effort to change Unplanned = Random and sudden change Evolutionary = Gradual or incremental change Revolutionary = Rapid and dramatic change</p> Signup and view all the answers

    Leaders' perception of pressure for change is influenced by which factor?

    <p>Organizational culture</p> Signup and view all the answers

    What is a key activity of leaders during the unfreezing stage?

    <p>Helping followers realize the need for change</p> Signup and view all the answers

    What is the main role of a leader during the refreezing stage of change?

    <p>Coaching and training employees</p> Signup and view all the answers

    Bottom-up change tends to create more involvement and participation, which reduces resistance.

    <p>True</p> Signup and view all the answers

    Name one individual cause of resistance to change.

    <p>Fear of the unknown</p> Signup and view all the answers

    In planned change processes, _______ change is characterized by leaders initiating the change.

    <p>top-down</p> Signup and view all the answers

    Match the following causes of resistance to change with their categories:

    <p>Inertia = Organizational Causes Fear of failure = Individual Causes Group norms = Group Causes Lack of rewards for change = Organizational Causes</p> Signup and view all the answers

    Which of the following is NOT an organizational cause of resistance to change?

    <p>Fear of failure</p> Signup and view all the answers

    Controlled unpredictability and spontaneity should be avoided when dealing with unplanned change.

    <p>False</p> Signup and view all the answers

    List one risk associated with bottom-up change.

    <p>Not enlisting leadership support</p> Signup and view all the answers

    An established _______ can make it difficult for an organization to adapt to change.

    <p>culture</p> Signup and view all the answers

    What is an essential function of leaders during organizational change?

    <p>Providing a clear vision</p> Signup and view all the answers

    Previous negative experiences with change make individuals more receptive to future change.

    <p>False</p> Signup and view all the answers

    What must leaders do to help empower their followers?

    <p>Show genuine confidence in their followers.</p> Signup and view all the answers

    Successful and effective leaders provide a clear ____ or help followers develop a common vision.

    <p>vision</p> Signup and view all the answers

    Match the following practices of exemplary leadership to their descriptions:

    <p>Set clear standards = Establish guidelines for behavior Expect the best = Believe in followers’ abilities Personalize recognition = Acknowledge individual contributions Celebrate success = Find opportunities for team celebrations</p> Signup and view all the answers

    Which factor is NOT essential to visionary leadership?

    <p>Micromanagement</p> Signup and view all the answers

    What is the primary disadvantage of an autocratic leadership style?

    <p>Impairs the creative process</p> Signup and view all the answers

    Flexible structures are more centralized and hierarchical, which allows for a free flow of ideas.

    <p>False</p> Signup and view all the answers

    Building credibility involves clarifying values and communicating them with enthusiasm.

    <p>True</p> Signup and view all the answers

    What is one way leaders can inspire creativity among their followers?

    <p>Encouraging a questioning attitude</p> Signup and view all the answers

    What is considered a key aspect of fostering creativity in organizations?

    <p>Linking or combining ideas in novel ways.</p> Signup and view all the answers

    To motivate followers to change, leaders must pay attention by being present and _____.

    <p>caring about their behaviors</p> Signup and view all the answers

    Leaders who tolerate and reward mistakes foster a culture of __________.

    <p>experimentation</p> Signup and view all the answers

    Which of the following promotes teamwork and cooperation among followers?

    <p>Shared responsibility</p> Signup and view all the answers

    Match the terms related to leadership with their descriptions:

    <p>Leader development = Expansion of individual leadership capacity Leadership development = Organization's ability to achieve goals through leadership Development = Ongoing change or evolution due to learning experiences Improvisation = Creation without specific preparation or script</p> Signup and view all the answers

    Which of the following is NOT a factor in learning for leader development?

    <p>Availability of mentors</p> Signup and view all the answers

    Access to developmental experiences is important for effective leader development.

    <p>True</p> Signup and view all the answers

    What combination of traits is necessary to learn effectively in leadership?

    <p>Intelligence and personality traits</p> Signup and view all the answers

    Basic knowledge in leader development typically includes information about communication, feedback, and __________ rewards.

    <p>contingent</p> Signup and view all the answers

    What does improvisation in leadership primarily require?

    <p>Spontaneity and prior expertise</p> Signup and view all the answers

    Study Notes

    Leading Change

    • Change is the transformation or adaptation to a new way of doing things.
    • Innovation is the use of resources and skills to create a new idea, product, process, or service.
    • External forces for change include economic and political factors, cultural and social trends, demographic shifts, industry changes, and technological advancements.
    • Internal forces for change include low performance, new leadership, low satisfaction, new mission, and conflict.
    • Pressure for change can be perceived as a threat or an opportunity, depending on organizational and national culture values.
    • Culture affects how leaders and followers view change, specifically national culture's tolerance of ambiguity and perception & use of time.

    Types of Change

    • Planned: Change initiated by leaders or followers in response to a specific pressure or problem.
    • Unplanned: Change that occurs randomly and unexpectedly without deliberate intent.
    • Evolutionary: Gradual or incremental change.
    • Convergent: Planned evolutionary change through deliberate actions by leaders or followers.
    • Revolutionary: Rapid and dramatic change.

    Lewin's Model for Change

    • Unfreezing: Preparing people to understand the need for change, challenging existing practices, and motivating change.
    • Changing: Implementing actual changes, like new practices, policies, and behaviors.
    • Refreezing: Providing support and encouragement to ensure the change becomes permanent.

    The Process of Planned Change

    • Step 1: Recognition of the need for change.
    • Step 2: Development of ideas for change.
    • Step 3: Adoption of change ideas.
    • Step 4: Implementation of change.
    • Step 5: Allocation of resources.
    • Step 6: Evaluation of the change.

    Dealing with Unplanned Change

    • Avoid becoming too formal, hierarchical, rigid, and inflexible.
    • Maintain spontaneity and unpredictability.
    • Introduce new strategies, products, or processes.
    • Rotate leaders to bring in new perspectives.
    • Experiment to help followers cope with change.

    Organizational Resistance to Change

    • Organizational factors: Inertia, organizational culture, structure, lack of rewards for change, and timing.
    • Group factors: Group norms.
    • Individual factors: Fear of the unknown, fear of failure, job security, individual characteristics and traits, previous negative experiences.

    Visionary Leadership

    • Important for providing a clear vision to guide followers and empowering them to make change.
    • Successful leaders enable and empower their followers to believe in the change and trust their abilities.
    • Leaders must be focused on flexibility and on adaptability to change, as the environment surrounding the organization is continually changing.
    • Building credibility through clarifying values, identifying follower wants, building agreement, and communicating those values with enthusiasm are essential for leaders to motivate and inspire their followers.

    Practices of Exemplary Leadership

    • Challenging the process, searching out opportunities
    • Experimenting with opportunities & new approaches
    • Creating a shared vision, including followers' visions
    • Role modeling
    • Enabling followers to implement a shared vision
    • Encouraging enthusiasm and providing feedback

    Creativity in Organizations

    • Leadership style (Autocratic vs. flexible)
    • Structure (Centralized vs. decentralized)
    • Encouragement of questioning assumptions/norms
    • Tolerance of mistakes is important to foster creativity

    Developing Leaders

    • Development: Ongoing and dynamic change due to learning experiences.
    • Leader development: Expanding capacity for effective leadership roles and processes.
    • Factors in Learning: Willingness & motivation, capacity to learn. External factors, internal factors.
    • Organizational Culture + Learning Programs + Experiences = Leader Development

    Effective Training

    • Assess individual awareness and motivation
    • Provide rich and challenging experiences
    • Offer opportunities for practicing learned skills
    • Provide feedback & follow-up
    • Integrate training with organizational goals and support

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    Related Documents

    MGMt361 - Revision4 - Leading Change PDF

    Description

    Explore the concepts of leading change and the different types of change within organizations. Understand the forces driving change, both internal and external, and how organizational culture influences responses to change. This quiz delves into planned, unplanned, and evolutionary change concepts.

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