Leadership Styles Overview

Questions and Answers

Which item is NOT required by ISO 15189 in a test report?

Date and time of collection

Identification of laboratory

Results reported in SI units

Name of the testing technician (correct)

What is the main focus of scientific management as proposed by Frederick Taylor?

Enhancing employee satisfaction and morale

Determining the most efficient ways to complete tasks (correct)

Maximizing profits through employee expansion

Encouraging creativity among employees

What is the purpose of documenting biological reference intervals in a test report?

To clarify methodology limitations

To aid in interpreting the results (correct)

To provide a record of laboratory scores

To indicate sample type

Which element is associated with the authorization of releasing a test report?

Signature of the person authorizing release Signup and view all the answers

According to Theory X, how are employees characterized?

Apathetic and lacking ambition Signup and view all the answers

What does the management system in a quality framework primarily address?

Use and maintenance of documents and records Signup and view all the answers

What characteristic is associated with managers who follow Theory Y?

They promote employee independence and creativity. Signup and view all the answers

Why is it important to include the destination of the report in the test report contents?

To clarify where the test results should be sent Signup and view all the answers

What does the organizing function in management primarily achieve?

Establishes the relationship between people and activities Signup and view all the answers

What approach do Theory Y workers primarily take towards their work?

They seek self-fulfillment and ownership. Signup and view all the answers

What skill is primarily associated with effective decision-making in management?

Conceptual skills Signup and view all the answers

Which characteristic defines top-level managers in an organization?

They are responsible for overseeing the entire organization. Signup and view all the answers

What does horizontal differentiation refer to within an organization?

Division of departments based on task assignments. Signup and view all the answers

Which role is typically associated with middle managers?

Executing organizational plans. Signup and view all the answers

What is a key aspect of financial management?

Effective use of monetary assets Signup and view all the answers

What is primarily encompassed by people skills in management?

Communication with co-workers and understanding of human needs Signup and view all the answers

Which management level is often involved in making decisions about the direction of the business?

Top-level managers Signup and view all the answers

Which statement correctly describes the concept of differentiation in management?

It segments various tasks and responsibilities among employees. Signup and view all the answers

Which of the following is NOT a component that should be included in a Standard Operating Procedure (SOP)?

Salary of laboratory staff Signup and view all the answers

What is the primary purpose of written Standard Operating Procedures (SOPs)?

To establish repeatable and consistent processes Signup and view all the answers

What type of information does a Laboratory Information System (LIS) provide?

Quality control reports and charts Signup and view all the answers

Which of the following statements best describes the role of an LIS in patient record management?

It interfaces with laboratory instruments and facilitates electronic data retrieval. Signup and view all the answers

What is included in the patient demographics provided by an LIS?

Basic identifying information such as name, age, and gender Signup and view all the answers

How often should Standard Operating Procedures (SOPs) be updated?

On a regular basis Signup and view all the answers

What function does an LIS perform regarding quality control specimens?

It analyzes quality control specimens and prepares reports. Signup and view all the answers

What is the significance of having instructions in an SOP?

To guide personnel in executing procedures accurately Signup and view all the answers

Which leadership style allows subordinates to feel free to discuss their jobs with their superiors while the manager retains control over decisions?

Consultative Signup and view all the answers

In which leadership style does the manager provide motivation mainly through rewards and some punishments?

Benevolent and Authoritative Signup and view all the answers

What characterizes the Exploitative and Authoritative leadership style in terms of manager-subordinate relationships?

A lack of freedom for subordinates to express concerns Signup and view all the answers

Which of the following describes the role of employees under the Participative leadership style?

They are only given general guidance from management. Signup and view all the answers

Which leadership style is characterized by a condescending confidence from the manager and a lack of feedback from subordinates?

Benevolent and Authoritative Signup and view all the answers

Study Notes

Decision Making and Communication

Effective decision-making involves evaluating options and communicating these decisions to co-workers.
Proficiency in performance tasks is essential for successful execution.

People Skills

Mastery of methods, techniques, and equipment in specific functions like engineering or finance is critical.
Understanding theories of human needs and work motivation enhances management capabilities.

Financial Management

Involves effective use and accounting of monetary assets to ensure organizational success.

Types of Management

Managers utilize conceptual, human, and technical skills to perform planning, organizing, leading, and controlling functions.
Responsibilities vary by department, hierarchy levels, and performance goals.
Vertical differentiation involves establishing a chain of command among employees, while horizontal differentiation separates workers based on assigned tasks.

Management Levels

Top-Level Managers: Oversee the organization as a whole; responsible for strategic planning, policy development, and key decisions.
Middle Managers: Act as a bridge between top management and lower levels, executing organizational plans according to company policies.

Scientific Management

Frederick Taylor, known as the "Father of Scientific Management," focused on increasing work efficiency through standardization, specialization, and training.

Theories X and Y

Theory X: Assumes employees are disinterested and need direction. Managers are authoritarian and micromanage.
Theory Y: Employees are self-motivated and seek fulfillment; managers encourage employee participation and creativity.

Organizing

Organizing establishes relationships between people and their activities to achieve organizational objectives.

Documents and Records

Essential for a quality management system, ensuring information is readily available.
Standard Operating Procedures (SOPs) provide detailed, structured guidance for procedures, promoting consistency and accuracy.

Laboratory Information System (LIS)

A computer network that processes and stores laboratory data, interfacing with instruments to maintain accurate patient records and quality control.