29 Questions
What is the power of charisma also known as?
Referent power
What is the main idea behind coercive power?
Forcing someone to do something against their will
What type of power involves having the ability to grant another person things they desire or remove things they do not desire?
Reward power
What type of power involves the ability to administer to another a sense of personal acceptance or personal approval?
Referent power
What is the power of position also known as?
Legitimate power
What type of power involves the ability to administer to another certain feelings of obligation or the notion of responsibility?
Legitimate power
What is the purpose of creating a slogan or metaphor for an organization?
To capture the reason the organization is in business
What is Apple's core value?
An innate desire to learn new things
What is the key difference between a leader and a manager?
A leader has a vision, while a manager follows instructions
What is the vision of the exemplary university?
To become an exemplary university of internationally acknowledged stature
What is the primary role of a leader in a fast-changing workplace?
Energizing and inspiring
What is the primary goal of a leader according to the quote by Leo Burnett?
To create a hell of a product
What is the purpose of identifying areas where change agents need to enhance their sources of power?
To identify areas where they need to enhance their sources of power
What is a key element of a successful change program?
Motivating and sustaining momentum
What is the vision of Airbnb?
To create a world where people can belong anywhere
What is the primary source of power for a leader in a predictable, stable workplace?
Power from above
What is the purpose of having expertise that is valued by others?
To have individual sources of power
What is the main goal of effective change management?
To motivate and sustain change
What is a crucial aspect of building a support system for change agents?
Providing conceptual and emotional support
Who should be identified and considered in the change process?
Powerful individuals and groups with an interest in the changes
What is necessary to facilitate organizational transition?
Both technical and social skills
What is essential for staying the course during organizational transition?
Persistent leadership
What is the benefit of going around the formal system to get changes made?
It may be more expedient and effective than taking the time and energy to remove barriers
What is the primary focus of the project mentioned in the text?
The vice president's top priority project
What is the ability to administer information, knowledge, or expertise to another?
Administering
What is the primary goal of commitment planning?
Influencing the behavior of key stakeholders
What is the purpose of forming alliances and coalitions with other powerful individuals and groups?
To develop political support
What is the goal of the transition state in the change process?
To learn how to implement the conditions needed to reach the desired future state
What is the purpose of linking formal rewards to desired behaviors?
To reinforce new behaviors
Quiz on leadership and management, focusing on the role of leaders and organizational members, and what makes a true leader.
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