5 Questions
What is the first step in the interaction with the client?
Introduce yourself and the brand Lazartigue
What is the main goal of the 'Assessment of Client's Hair' step?
To determine the client's hair concerns
What is recommended for clients with frizzy hair?
The Curl Specialist line for styling
How often is the Hair Bath Shampoo recommended to be used?
Weekly
What is the purpose of the Hydrating Mask?
To moisturize hair
Study Notes
Initial Interaction
- Introduce yourself and the brand Lazartigue
- Inquire about the client's familiarity with the brand
- Ask how you can assist the client
- Address any concerns or desired changes in haircare routine
Assessment of Client's Hair
- Identify specific hair concerns such as frizzy hair, hair loss, thinning, etc.
- Ask the client to repeat or speak slowly for clarity
- Question the client about their current haircare routine and products used
- Inquire about any particular preferences such as texture, fragrance, or organic products
Recommendation for Frizzy Hair
- Suggest using the Curl Specialist line for frizzy hair
- Recommend the Hair Bath Shampoo for weekly use
- Advise using the Hydrating Mask as a hair mask for 5 minutes before rinsing
- Propose the Styling Cream to prevent frizz and facilitate styling
This consultation aims to understand client's hair concerns and current haircare routine to provide personalized recommendations. Identify specific hair issues and gather information about product preferences.
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