1100 Ch07-10 Final Part 2
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Questions and Answers

What was a primary reason for the initial limited use of laptops?

  • Their lightweight design
  • Their gaming capabilities
  • High expense and limited capabilities (correct)
  • Popularity among students

What significant developments have contributed to the widespread use of laptops today?

  • Decline in desktop use
  • Advancements in technology making them lightweight and affordable (correct)
  • Emergence of gaming laptops only
  • Increasing screen sizes exclusively

Which feature is commonly found in laptops but not necessarily in simpler mobile devices?

  • Built-in microphone
  • External connectivity ports (correct)
  • Touchscreen capabilities
  • High-definition cameras

What distinguishes mobile devices from laptops and desktops in terms of hardware architecture?

<p>They are designed with a reduced instruction set (B)</p> Signup and view all the answers

What is considered an important aspect of preventive maintenance for laptops and mobile devices?

<p>Implementation of a troubleshooting process (C)</p> Signup and view all the answers

What is a key characteristic that distinguishes laptops from desktop computers?

<p>Laptops integrate a screen, keyboard, and pointing device. (A)</p> Signup and view all the answers

Which of the following is a limitation of smartphones compared to laptops?

<p>Smartphones usually have limited OS upgradeability. (C)</p> Signup and view all the answers

How do tablets differ from smartphones?

<p>Some tablets allow access to cellular networks. (C)</p> Signup and view all the answers

What feature is most commonly associated with e-readers?

<p>Extended battery life suited for reading. (B)</p> Signup and view all the answers

What primary function do smartwatches serve when connected to a smartphone?

<p>Provide data gathering about various health metrics. (B)</p> Signup and view all the answers

Which display technology provides the best color reproduction and viewing angles?

<p>In-Plane Switching (IPS) (A)</p> Signup and view all the answers

What is the purpose of the cutoff switch in laptops?

<p>To conserve battery by turning off the display (C)</p> Signup and view all the answers

Which backlight type is known for increasing display longevity and being safer for the environment?

<p>LED backlights (D)</p> Signup and view all the answers

What does the 'S4' ACPI power state indicate?

<p>The machine powers off almost completely after saving state (B)</p> Signup and view all the answers

What component connects the Wi-Fi antenna in laptops to the wireless card?

<p>Antenna leads (C)</p> Signup and view all the answers

Which Bluetooth class has the longest range?

<p>Class 1 (D)</p> Signup and view all the answers

What feature was introduced with Bluetooth 4.0?

<p>Low Energy (D)</p> Signup and view all the answers

Which wireless adapter type is specifically designed for newer and smaller laptops?

<p>PCI Express Micro (D)</p> Signup and view all the answers

What action must be taken for a Bluetooth device to be discovered by a laptop?

<p>Make the device discoverable (A)</p> Signup and view all the answers

What is the maximum range of Class 2 Bluetooth devices?

<p>10 meters (B)</p> Signup and view all the answers

What is the main purpose of fitness trackers?

<p>To monitor physical activity, sleep, and exercise (A)</p> Signup and view all the answers

How do laptop processors differ from desktop processors?

<p>Laptop processors are designed to use less power and create less heat (A)</p> Signup and view all the answers

What is a common standard size for desktop storage devices?

<p>3.5 inches (A)</p> Signup and view all the answers

What is the purpose of the Fn key on a laptop keyboard?

<p>To activate a second function on a dual-purpose key (B)</p> Signup and view all the answers

Which of these storage drive standards is known for extremely fast speeds?

<p>M.2 (B)</p> Signup and view all the answers

What is the first step to safely remove a hot-swappable ExpressCard?

<p>Click the Safely Remove Hardware icon in the system tray. (A)</p> Signup and view all the answers

Which type of flash memory storage device does NOT require power to maintain data?

<p>Flash cards (C)</p> Signup and view all the answers

What type of RAM module is commonly used in laptops?

<p>SODIMM (C)</p> Signup and view all the answers

What should be done before attempting to repair a laptop or portable device?

<p>Verify whether the device is still under warranty. (D)</p> Signup and view all the answers

Which of the following components is considered a field-replaceable unit (FRU)?

<p>Laptop motherboard (C)</p> Signup and view all the answers

Flashcards

Mobile Device

A device that is portable, lightweight, and usually has a touchscreen for input. Common examples include smartphones and tablets.

Laptop

A type of computer that combines the functions of a desktop computer with portability. They are typically smaller and lighter than desktops, and many come with built-in features like Wi-Fi, webcams and microphones.

Mobility in IT

The ability to access information electronically from various locations outside a home or office. This is made possible through mobile connectivity, using cellular or data networks.

Preventive Maintenance

The process of maintaining the proper functionality and performance of a device, often by regularly cleaning it, updating software, and running diagnostic checks to prevent failures.

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Operating System

A software program that allows a device to function and operate. It provides a user interface and controls the underlying hardware and software components.

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SODIMM in Laptops

Laptops use smaller memory modules called SODIMMs due to limited space, contrasting with the larger memory modules used in desktops.

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Laptop CPU Power Consumption

Laptop CPUs are designed to consume less power and generate less heat than desktop CPUs, making them more suitable for battery-powered operation.

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SATA Drives in Laptops

Laptop SATA drives are smaller (1.8 or 2.5 inches) than desktop SATA drives (3.5 inches), with the smaller drives often found in ultraportable laptops.

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M.2 SSD

M.2 is a small form factor for solid-state drives, offering high performance and speed in compact devices.

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Fn Key Function

The Fn key activates secondary functions on keys, often requiring a combination with another key to access specific features.

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Smartwatch

A type of wearable device that combines a microprocessor, specialized operating system, and apps, and collects data on body metrics like heart rate through sensors connected wirelessly to other devices (like smartphones). It can also connect directly to cellular networks, offer notifications from apps, include GPS location services, and store and play music.

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Smartphone

A mobile device with a small touchscreen, lacking a physical keyboard, that utilizes a mobile operating system designed for mobile devices (like Android or iOS). They primarily use cellular connectivity, often have GPS for location services and can share their data connection with other devices.

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Wearable Devices

Devices that are designed to be worn on the body or attached to clothing. They often incorporate sensors to collect data on various aspects of the body, such as heart rate. Many utilize Bluetooth connectivity to transmit data to smartphones and then apps for storage and analysis.

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E-reader

A mobile device primarily used for reading eBooks, featuring a black and white display optimized for text. It often has a touch screen for page turning, settings, and online access to eBook stores. Some models offer free cellular data for downloading books.

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Bluetooth

A network protocol that enables short-range wireless communication between devices, often used for data transfer, audio streaming, and device pairing.

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Pairing

A way for Bluetooth devices to establish a secure connection, involving authentication using a PIN code.

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Bluetooth Specification

The standard used by Bluetooth devices to establish a connection. It specifies various aspects of the network, such as data rates, range, and power consumption.

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Tethering

A way to connect a mobile device to a computer or other devices using Wi-Fi, Bluetooth, or a USB cable, allowing the device to use the phone's internet connection.

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Mobile Hotspot

A mobile device, such as a phone, that acts as a Wi-Fi router, sharing its cellular internet connection with other devices.

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LCD (Liquid Crystal Display)

A type of display technology where backlights illuminate the display and the color is controlled by liquid crystals, which twist to block or allow light to pass through.

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LED (Light Emitting Diode) Backlight

A backlight type that uses LED lights to illuminate the screen. LED displays consume less power and have a longer lifespan compared to CCFL backlights.

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S4 (Hibernate Mode)

A power management mode where the system's state is saved to disk and the machine powers off almost completely, allowing for quick startup from the saved state.

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ACPI (Advanced Configuration and Power Interface)

A component of the power management system that allows the operating system to control and manage power usage across different computer components.

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Wake On LAN (WOL)

A type of power management setting that allows a laptop to wake up from a low-power state when receiving a network signal, such as a network packet.

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Flash Card

A data storage device that uses flash memory, offers portability, and requires no power to retain data. Typically used in laptops, digital cameras, and mobile devices.

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Smart Card Reader

A type of reader designed to access and write data to smart cards, typically connected to a laptop via USB port. It facilitates secure transactions like electronic payments and phone calls.

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What is SODIMM?

A smaller memory module designed for laptops, offering different configurations based on the type of memory transfer supported (e.g., 32-bit or 64-bit). This module fits into a laptop's limited space, contrasting with the larger DIMM modules used in desktops.

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What are CRUs?

Components in a laptop that are designed to be easily replaced by users. Examples include the battery and RAM. This fosters user-driven maintenance and repair.

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What are FRUs?

Components in a laptop that require expert technical skills to replace. These are often complex and require specialized tools, potentially necessitating professional repair services. Examples include the motherboard and LCD display.

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Study Notes

Laptop and Mobile Device Features

  • Early laptops were expensive, heavy, and less capable than desktops, primarily used by business professionals for data access and entry away from the office.
  • Technological advancements have made laptops lightweight, powerful, and affordable, leading to widespread use in various settings.
  • Laptops typically come with built-in Wi-Fi, webcam, microphone, speakers, and ports for external components; running the same operating systems as desktop computers.

Mobile Device Characteristics

  • Mobile devices are hand-held, lightweight, and often use touchscreens.
  • They use operating systems to run applications, games, and multimedia.
  • Mobile devices have a different CPU architecture with a reduced instruction set compared to laptop and desktop processors.
  • Increasing demand for mobility drives the growth and popularity of mobile devices.

Types of Mobile Devices

  • Laptops: Portable computers, often with full operating systems (Windows, macOS, Linux). Equally capable as a desktop, integrating a screen, keyboard, touch pad, and connectivity options. They can run from power or batteries, and connectivity options frequently include wireless Ethernet, Bluetooth, USB, and HDMI. Components may sometimes be less powerful and efficient due to cooling and power consumption constraints.
  • Smartphones: Run specialized mobile operating systems (Android, iOS). They are compact and powerful, with touchscreens but lacking physical keyboards. Common connectivity to external devices are usually USB or headphones. Often use cellular networks for communication and data access.
  • Tablets: Utilize mobile operating systems (Android, iOS). They feature large touch screens (often vivid graphics) and Wi-Fi / Bluetooth connectivity. Usually, they do not have cellular capabilities, except for some higher end models.
  • E-readers: Specialised devices optimized for reading text with black-and-white displays. Features include eBook storage and Wi-Fi connectivity or limited cellular connection.
  • Wearables: Smart devices worn on the body, such as smartwatches and fitness trackers. Smartwatches can include heart rate monitors, notification displays, and music capabilities. Fitness trackers are designed for activity and sleep monitoring.

Laptop Components

  • Internal Components: Laptop components are designed for small spaces and reduced power consumption, including smaller RAM modules (SODIMMs), processors designed for reduced performance but extending battery life, smaller storage drives (1.8" or 2.5") and solid state drives (M.2 and NVMe)
  • Motherboard: Laptop motherboards are proprietary and require replacement from the manufacturer.
  • Function Keys: The function (Fn) key allows dual functionality for various features e.g dual displays, volumes, media controls, screen brightness, on-off features.

Laptop Display Technologies

  • LCD: Common laptop display type. Liquid crystal technology requires a backlight. Technology variances (TN, IPS, VA) affect factors such as viewing angles, contrast, and response rates.
  • LED: A backlight in LCDs that provide better longevity and environmental impact over CCFL (cold cathode fluorescent lamp).
  • OLED: No backlight; produces light directly.

Laptop Configurations

  • Detachable Screens: Some newer laptops have detachable screens allowing use as a tablet.
  • Touchscreens: Touchscreen laptops use a digitizer to convert touch input.
  • Cutoff Switch: Some laptops automatically power down the display when closed.

Wi-Fi Components and Connectivity

  • Located above the screen or on the side in most models. Connected by antenna wire and leads.
  • Most laptops today have built-in webcam (in center of lid area) and microphone.

Power Management & ACPI

  • Power Management controls electricity to components. ACPI manages a bridge between hardware and operating system, enabling varied power schemes.
  • Six power management states (S0-S5).

Bluetooth Technology and Connectivity

  • Follows IEEE 802.15.1 standard. Different classes (Class 1, 2, 3) affect range.
  • Several Bluetooth versions evolve in features from the original (low range and power) to more current versions (enhanced range and data transfer rate)
  • Devices often pair using a personal identification number (PIN) for authentication.

Cellular Connections & WAN

  • Laptops may have built-in cellular WAN capabilities, needing no additional hardware to connect. Most use cellular or Wi-Fi in today's models.
  • Tethering (hotspots) allows sharing cellular data to other devices through USB, Bluetooth or Wi-Fi.
  • Cellular adapters, when needed, are usually a miniPCIe or M.2 adapter that plugs into the laptop.

Wireless Adapter Types

  • Mini-PCI/e/Express Micro: Commonly used types of wireless adapters or cards in models from different manufacturers to add functionalities.

ExpressCards

  • Expansion possibilities allowing for the addition of extra RAM, flash memory and card readers or port functionality.

External Flash Memory and Readers

  • External flash drives (SSD or other removable storage devices) connect via USB, or eSATA, or FireWire for fast data access and reduced power usage.
  • Flash cards (SD, SDHC) provide portable, non-power reliant storage. Flashcard readers allow for use with laptops, as well as most mobile devices and cameras.

Smart Cards

  • Smart cards act as credit or debit card size devices, but use integrated microprocessors for security and user data storage. They usually are used for telephone calling access, electronic cash payments, or other applications. They are commonly available/used in Europe but are more recently more available in the US.
  • Support contact-based and contactless read operations.

RAM in Laptops

  • Laptops primarily use Small Outline Dual Inline Memory Modules (SODIMM).
  • Various pin configurations support 32-bit and 64-bit transfers.
  • Check laptop documentation for compatible memory modules. Locations will vary between models.

Customer and Field-Replaceable Units

  • CRUs (Customer Replaceable Units): Components repairable by the customer.
  • FRUs (Field Replaceable Units): Components usually requiring trained technicians for maintenance.
  • Examples include laptop batteries, RAM, video cards (or similar components) or displays

Mobile Device Repair

  • Mobile devices are usually sent to the manufacturer for repair.
  • Various components (memory, SIM card, battery) in devices may be field replaceable.
  • Check warranty information carefully, to determine requirements if a repair is necessary.

Mobile Device Cables

  • A variety of cables connect for charging and data transfer, including mini-USB, USB-C, micro-USB and Lightning cables.

Mobile Device Wireless Connectivity

  • Includes Near Field Communication (NFC), Infrared (IR), and Bluetooth.
  • Hotspot functionality may be available to share internet connections.

Wearable Devices

  • Wearable devices range from smartwatches to fitness trackers with sensors, displays, and possible cellular or Wi-Fi functions.

Virtual and Augmented Reality

  • Augmented Reality (AR) overlays digital graphics over the real world usually through a device camera. Virtual Reality (VR) completely immerses the user in a simulated digital world via a headset and sensors detecting motion/interactions.

Mobile Internet Connectivity

  • Wi-Fi and cellular networks provide wireless internet access
  • Devices have unique identifiers such as IMEI (International Mobile Equipment Identity) / IMSI (International Mobile Subscriber Identity)
  • Cellular networks vary in generation (1G, 2G, 3G, 4G, 5G) and coverage for mobile device connectivity.

Airplane Mode

  • Airplane Mode turns off all wireless connectivity (cellular, Wi-Fi and Bluetooth) to conserve battery power or prevent mobile use in restricted areas.

Email Protocols

  • Various protocols are used for email, such as POP3 (Post Office Protocol), IMAP (Internet Message Acces Protocol), SMTP (Simple Mail Transfer Protocol)

Data Synchronization

  • Data synchronization maintains consistent data across multiple devices, from cloud to desktops and automobiles.
  • Methods for data synchronisation vary between Android and iOS devices, often leveraging cloud storage providers like Google and Apple.

Android/iOS Email Accounts

  • Android devices allow account creation / addition in Android and uses Gmail services.
  • IOS devices allow account creation / addition through the iOS settings and default Mail app. This supports a wider variety of service providers.

Maintaining Laptops/Mobile Devices

  • Preventative Maintenance programs (routines for cleaning and updates) are important for extending the useful life of devices.
  • Keeping fluids, food, and dust minimized

Troubleshooting Process

  • Six steps for troubleshooting issues:
    1. Identifying the problem.
    2. Establishing probable cause theories.
    3. Testing the theory.
    4. Establishing and implementing a plan of action.
    5. Verifying functionality and implementing preventive measures.
    6. Documenting findings/actions/outcomes.

Printers

  • Printers produce physical document copies from digital files. Technologies used include laser printing or ink-jet printing. Others also use Dot Matrix, thermal printing, and 3D printing.
  • Printer selection factors include speed, quality, color capability and reliability. TCO (Total Cost of Ownership) is a key factoring consideration for long-term costs - beyond the initial purchase price.
  • Connection methods for printers include USB, serial, parallel, Ethernet, and wireless. Printers may require special print server hardware for complex network environments.
  • Several printer specifications such as pages-per-minute (PPM) is an example of printer specifications, or paper tray sizes or color capacities.
  • Printers may come with automatic document feeders (ADF) allowing copying (multifunction devices). Functionality can also include scanning to cloud-based services, network folders, or email.

Printer Maintenance

  • Preventive maintenance is important (including steps for cleaning exterior, cooling vents/ports, display, keyboard).
  • Follow manufacturers' guidelines for maintenance, cleaning, or upgrades.

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Description

Explore the essential features and distinctions between laptops and other mobile devices. This quiz covers the evolution of laptops, their maintenance, and key characteristics that set them apart from smartphones and tablets. Test your knowledge on display technologies and the functionality of various gadgets.

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