Laboratory Management: Staffing and Job Analysis
40 Questions
2 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is a key purpose of job design in terms of staffing?

  • To set working conditions
  • To determine the types and ratio of employees needed (correct)
  • To write job descriptions
  • To determine the scheduling of employees

    • What is a method for obtaining information for job analysis?

  • Having workers fill out questionnaires and checklist about their work (correct)
  • Conducting team meetings
  • Developing organizational charts
  • Conducting performance appraisals

    • What is an example of a physical demand of a job?

  • Financial analysis
  • Time management
  • Extended standing (correct)
  • Leadership skills

    • What is a factor that must be considered in job analysis?

    <p>Work-flow</p> Signup and view all the answers

    What is a purpose of scheduling in job design?

    <p>To match people on a day-to-day basis with the fluctuating workload</p> Signup and view all the answers

    What is a skill that a job analyst or supervisor trained in job design methodology may use?

    <p>Observation skills</p> Signup and view all the answers

    What is a factor that must be considered in job analysis related to the personnel?

    <p>Availability of labor</p> Signup and view all the answers

    What is a way to obtain information for job analysis from employees?

    <p>Maintaining logs or diaries of the steps and motions involved in their tasks</p> Signup and view all the answers

    What is the primary purpose of a job in an organization?

    <p>To link people and the organization to accomplish duties and responsibilities</p> Signup and view all the answers

    Which of the following is NOT a main determinant of a job?

    <p>Personal goals and desires</p> Signup and view all the answers

    What is the outcome of effective job design?

    <p>Improved employee satisfaction</p> Signup and view all the answers

    What is the primary goal of performance appraisal?

    <p>To evaluate and judge job worker performance</p> Signup and view all the answers

    What is the relationship between the needs of the organization, its people, and the task to be performed?

    <p>They are interdependent</p> Signup and view all the answers

    What is the purpose of work analysis?

    <p>To identify the duties and responsibilities of a job</p> Signup and view all the answers

    What is the outcome of effective staffing and scheduling?

    <p>Improved employee productivity</p> Signup and view all the answers

    What is the purpose of job performance standards?

    <p>To provide a benchmark for job performance appraisal</p> Signup and view all the answers

    What is the primary purpose of a job description?

    <p>To communicate the duties of the position to the employee, supervisor, and organization</p> Signup and view all the answers

    What is one of the organizational objectives of a job description?

    <p>To decrease or minimize confusion, ambiguities and misunderstanding between employees and supervisors</p> Signup and view all the answers

    What is a term that has been imposed on laboratories by the regulations of the Clinical Laboratories Improvement Act of 1988 (CLIA ’88)?

    <p>Competency assessment</p> Signup and view all the answers

    What is an employee objective of a job description?

    <p>To identify the duties, tasks and responsibilities of the job</p> Signup and view all the answers

    What is a result of having a well-written job description?

    <p>Clear understanding of job duties and expectations among employees, supervisors, and the organization</p> Signup and view all the answers

    What is one of the benefits of having a job description?

    <p>To decrease or minimize confusion, ambiguities and misunderstanding between employees and supervisors</p> Signup and view all the answers

    What is a key aspect of a job description?

    <p>Designating the authority for the worker to do the job</p> Signup and view all the answers

    What is one of the organizational objectives of a job description, related to performance appraisal?

    <p>To establish the right point at which to intervene with corrective action when performance falls below job requirements</p> Signup and view all the answers

    What does the 'Identification and headings' section of a job description typically include?

    <p>Name of the staff, location, and a short descriptive title of position</p> Signup and view all the answers

    What is the primary purpose of assigning an authority scale code to each duty in a job description?

    <p>To clarify the latitude an individual has in carrying out assignments</p> Signup and view all the answers

    What is the significance of writing job duties in a clear and concise manner?

    <p>It provides a basis for the performance appraisal system</p> Signup and view all the answers

    What information is typically included in the 'Job specifications' section of a job description?

    <p>Formal education and experience qualifications, and working conditions</p> Signup and view all the answers

    Who should sign off on a job description to indicate final approval?

    <p>The supervisor, laboratory manager, medical director, and administrator</p> Signup and view all the answers

    What is the main focus of the 'Duties' section of a job description?

    <p>Duties, tasks, responsibilities, and functions that define the job</p> Signup and view all the answers

    Why is it essential to include the date of preparation and activation in a job description?

    <p>To track changes to the job description over time</p> Signup and view all the answers

    What is the benefit of including the preparer's name in a job description?

    <p>It provides a point of contact for job-related queries</p> Signup and view all the answers

    What is the primary purpose of the closing section of a performance appraisal form?

    <p>To document promotions, salary increases, and date of next review</p> Signup and view all the answers

    Who can provide inputs in a 360-degree evaluation?

    <p>Peers, subordinates, supervisors, customers, and self</p> Signup and view all the answers

    What is the main characteristic of a Tell and Sell method of appraisal interview?

    <p>It is used with young or inexperienced employees</p> Signup and view all the answers

    What is a benefit of using a 360-degree evaluation?

    <p>It provides a comprehensive view of the employee's performance</p> Signup and view all the answers

    What is a potential risk of peer-to-peer appraisal?

    <p>Lack of trust among employees</p> Signup and view all the answers

    What is the main advantage of self-appraisal?

    <p>It allows employees to reflect on their own performance</p> Signup and view all the answers

    What is the primary goal of an evaluation interview?

    <p>To provide feedback on the employee's performance</p> Signup and view all the answers

    Who can be a performance appraiser?

    <p>The immediate supervisor, higher-level managers, and independent experts</p> Signup and view all the answers

    Study Notes

    Laboratory Management

    • Course module: 2
    • Course unit: 8-9
    • SOST session: 7
    • Topics: Staffing and scheduling, job design, job description, performance appraisal

    Job Analysis

    • Definition: The process of identifying and describing the duties, responsibilities, skills, and knowledge required for a specific job
    • Importance: Helps to identify the needs of the organization, its people, and the task to be performed
    • Techniques for collecting and analyzing job design information:
      • Interviews with workers, supervisors, and customers
      • Observations by job analysts or supervisors
      • Questionnaires and checklists completed by workers
      • Logs or diaries maintained by employees
      • Expert opinions from industrial engineers, employees, managers, and instrument manufacturers
    • Factors to consider in job analysis:
      • Working conditions
      • Technology
      • Job specifications
      • Availability of labor
      • Personal interaction
      • Legal aspects
      • Work-flow
      • Work itself
      • Work process

    Job Design in the Workplace

    • Applying job design in the workplace involves:
      • Setting staffing levels
      • Scheduling personnel
      • Writing job descriptions
    • Staffing:
      • Matching people with jobs that meet the goals and structure of the organization
      • Determining the types and ratio of employees needed
      • Writing job specifications, including skills, training, and regulatory qualifications
    • Scheduling:
      • Matching people on a day-to-day basis with the fluctuating workload of the laboratory
      • Determining where and when employees work
      • Posting schedules on a periodic basis (daily, weekly, or monthly)

    Writing a Job Description

    • Definition: A written statement that designates the tasks, duties, working conditions, and reporting relationships for a specific job
    • Objectives:
      • Communication tool for assuring that employees, supervisors, and the organization understand job duties
      • Sets boundaries and limitations of responsibilities
      • Assigns authority to act in performing duties
    • Key components:
      • Identification and headings
      • Job specifications
      • Reporting relationships
      • Duties
      • Performance and evaluation criteria
      • Approval signatures

    Performance Appraisal

    • Definition: A formal evaluation of an employee's job performance
    • Objectives:
      • Identify strengths and weaknesses
      • Set goals and objectives for the next review cycle
      • Evaluate job performance against established standards
      • Determine promotions, salary increases, and other personnel actions
    • Types of performance appraisals:
      • Self-appraisal
      • Peer-to-peer appraisal
      • 360-degree evaluation
    • Performance appraisal measurement instruments:
      • Rating scales
      • Checklists
      • Goal-setting sheets
    • Performance appraiser:
      • Immediate supervisor
      • Higher-level managers
      • Employees
      • Coworkers
      • Subordinates
      • Customers
      • Independent experts

    Evaluation Interviews

    • Definition: A formal discussion between an appraiser and an employee to evaluate job performance
    • Guidelines:
      • Conducted in a relaxed, non-threatening, business-like atmosphere
      • Beneficial to both parties
    • Types of appraisal interviews:
      • Tell and sell method
      • Other methods (problem-solving, etc.)

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    8-STAFFING, SCHEDULING, JOB DESIGN, JOB DESCRIPTION AND PERFORMANCE APPRAISAL PDF

    Description

    This quiz covers laboratory management topics including staffing, scheduling, job design, job description, and performance appraisal. It also delves into job analysis, its importance, and techniques for collecting and analyzing job design information.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser