Labor Relations and Collective Bargaining - Chapter 15

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Questions and Answers

What is the primary reason workers organize into unions?

  • To increase the number of work hours
  • To decrease workplace communication
  • For better wages and benefits (correct)
  • To obtain better management

Union membership in the U.S. has increased over the past decade.

False (B)

What is one example of unfair employer practices in labor law?

Discriminating against union members.

Workers seek protection from ________ whims of management.

<p>arbitrary</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Union Security = Protection against the requirement of union membership as a condition of employment Collective Bargaining = Negotiation of wages and other conditions of employment Right to Work = Laws that prohibit agreements that make union membership a condition of employment Grievance Procedure = Formal process for employees to resolve disputes with management</p> Signup and view all the answers

Which act protects the right to collective bargaining?

<p>National Labor Relations Act (A), Norris-LaGuardia Act (C)</p> Signup and view all the answers

The Taft-Hartley Act of 1947 prohibits unfair union labor practices.

<p>True (A)</p> Signup and view all the answers

What are the three layers of the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)?

<p>Local unions, national unions, and the federation.</p> Signup and view all the answers

The _______ prohibits employers from interfering with the right of self-organization.

<p>Wagner Act</p> Signup and view all the answers

Match the following laws with their key features:

<p>Norris-LaGuardia Act = Right to collective bargain Wagner Act = Unfair labor practices prohibition Taft-Hartley Act = Prohibits unfair union practices National Labor Relations Board = Administers union elections</p> Signup and view all the answers

Which of the following is NOT one of the employer practices prohibited by the Wagner Act?

<p>Require union membership for employment (B)</p> Signup and view all the answers

The Change to Win Coalition is a governmental organization.

<p>False (B)</p> Signup and view all the answers

List two examples of unfair union practices addressed by the Taft-Hartley Act.

<p>Coercion of employees to join a union and secondary boycotts.</p> Signup and view all the answers

Which of the following is NOT a type of bargaining item?

<p>Optional items (A)</p> Signup and view all the answers

The grievance procedure is designed to create an environment where grievances never arise.

<p>False (B)</p> Signup and view all the answers

What is the tendency regarding the length of contract agreements today?

<p>Toward longer contracts</p> Signup and view all the answers

The process of resolving disputes with the assistance of a neutral third party is known as __________.

<p>mediation</p> Signup and view all the answers

Which of the following is a source of third-party assistance in resolving disputes?

<p>Mediation (D)</p> Signup and view all the answers

Union membership is currently on the rise in the United States.

<p>False (B)</p> Signup and view all the answers

Name one action unions are taking to address declining membership.

<p>Aggressively organizing</p> Signup and view all the answers

Which of the following tactics can help a union win an election?

<p>Building active rank-and-file participation (A)</p> Signup and view all the answers

It is acceptable for a supervisor to spy on employees during union activities.

<p>False (B)</p> Signup and view all the answers

What is the legal process for employees to terminate a union’s right to represent them called?

<p>Decertification</p> Signup and view all the answers

The law requires management and labor to negotiate in good faith regarding wages, hours, terms, and __________.

<p>conditions of employment</p> Signup and view all the answers

Match the following practices regarding unions with their definitions:

<p>Asleep at the switch = Neglecting important responsibilities First contract pressure = Urgent action to secure an agreement Union decertification = Ending a union's representation Good faith negotiation = Reasonable effort to reach an agreement</p> Signup and view all the answers

Which of the following is NOT a recommended supervisory action regarding unions?

<p>Threaten employees who support the union (B)</p> Signup and view all the answers

The collective bargaining process is required by law to be conducted in good faith.

<p>True (A)</p> Signup and view all the answers

Name one issue that unions emphasize to build worker commitment during campaigns.

<p>Respect or fairness</p> Signup and view all the answers

Which of the following is NOT a prohibited union practice under the Taft-Hartley Act?

<p>Offering bonuses to employees (B)</p> Signup and view all the answers

The Landrum-Griffin Act includes a Bill of Rights for union members.

<p>True (A)</p> Signup and view all the answers

Name one right that employers must uphold during union activities.

<p>Employers must avoid threats.</p> Signup and view all the answers

The process of collecting employee endorsements for union representation typically starts with obtaining __________.

<p>authorization cards</p> Signup and view all the answers

Match the following steps in the union drive to their descriptions:

<p>Step 1 = Initial contact with potential union members Step 2 = Collecting authorization cards Step 3 = Conducting a hearing to determine the bargaining unit Step 4 = Campaigning to encourage votes</p> Signup and view all the answers

According to the regulations, what is one major requirement during the election process?

<p>A secret ballot (D)</p> Signup and view all the answers

Employees are prohibited from being coerced by unions during union drives.

<p>True (A)</p> Signup and view all the answers

What must a supervisor avoid doing during the union drive?

<p>Coercing employees.</p> Signup and view all the answers

Flashcards

Current Union Membership

Union membership has declined, with approximately 14 million workers in the U.S. currently belonging to unions.

Why do workers organize?

Unions are formed by employees to collectively bargain with employers for better working conditions, pay, and benefits.

Fair Share of the Pie

Unions aim to ensure workers receive a fair share of the company's profits, often through collective bargaining negotiations.

Protection from Arbitrary Management

Unions can protect workers from arbitrary decisions made by management, promoting fairness and consistency in workplace policies.

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Poor Employee Relations

Poor employee relations, such as low morale, fear of job loss, and poor communication, can motivate workers to form unions.

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Union Security

Union security refers to the measures taken to ensure the financial stability and effectiveness of a union. Examples include securing membership and maintaining fair wages and benefits.

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Right to Work

A right-to-work law prohibits requiring union membership as a condition of employment. This can impact union membership and bargaining power.

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Unions' goals

Unions strive to improve wages, working hours, and benefits for their members through collective bargaining negotiations with employers.

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Period of Strong Encouragement

The period of labor law history where government actively promoted union formation and collective bargaining.

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Key Acts during the Period of Strong Encouragement

The Norris-LaGuardia Act (1932) and the National Labor Relations Act (Wagner Act, 1935) were key pieces of legislation during this time.

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Period of Modified Encouragement (Coupled with Regulation)

This period of labor law saw the balance shift, with regulations and limitations placed on both unions and employers.

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Key Act during the Period of Modified Encouragement

The Taft-Hartley Act of 1947 (Labor Management Relations Act) introduced regulations on unions and expanded employee and employer rights.

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Unfair Employer Labor Practices

Actions by employers that violate the right of workers to form unions and engage in collective bargaining.

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Five Unfair Employer Practices

The Wagner Act (1935) specifically prohibited five unfair employer practices.

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Examples of Unfair Employer Practices

This includes actions like interfering with workers' right to organize, dominating union formation, discriminating against union members, and refusing to bargain collectively.

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Period of Detailed Regulation of Internal Union Affairs

This period of labor law focused on detailed regulations of internal union affairs and aimed to protect union members' rights.

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Refusing to bargain in good faith

The right to refuse to bargain in good faith is a prohibited practice for unions under the Taft-Hartley Act.

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Employer's obligation during union drives

Employers must avoid threats, promises, coercion, and direct interference with workers during a union drive.

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Landrum-Griffin Act's impact on unions

The Landrum-Griffin Act (1959) established rights for union members, including the right to nominate candidates for union office and participate in fair elections.

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Union restrictions regarding employees

Unions may not restrain or coerce employees in exercising their bargaining rights. This prohibits tactics like intimidation or pressure.

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Authorization card

An authorization card gives a union permission to represent a worker in collective bargaining. This card is a crucial step in the union drive.

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Bargaining unit

After a union drive, an NLRB (National Labor Relations Board) hearing determines if enough evidence exists to form a bargaining unit. This unit represents a group of workers who will be collectively bargained for.

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Management's role during a union drive

During a union drive, management can campaign against the union by sharing their perspective through their actions and communication.

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Union election process

The election process in a union drive involves a secret ballot to determine whether the majority of workers wish to be represented by a union.

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What are some common management mistakes that can lead to unionization?

Actions that weaken the union's chances during an election.

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What is decertification?

A legal process where employees terminate a union's right to represent them.

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How do unions approach elections?

Strategies used by unions to increase their chances of winning an election.

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What are the limitations on supervisor's communication during a union election?

Supervisors are allowed to express opinions, share facts, and explain rules, but they cannot threaten, interrogate, promise, or spy on employees.

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What is Collective Bargaining?

A process where management and labor legally negotiate wages, hours, and working conditions with the goal of reaching an agreement.

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What are examples of bargaining 'not in good faith'?

Examples include delaying negotiations, making unreasonable demands, or refusing to provide information.

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Do employees have the right to remove a union?

The legal right of employees to end their union's representation.

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What is a union's 'first contract' strategy?

A union strategy that prioritizes early contract negotiations after winning an election.

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Impasse in Bargaining

A point in negotiations where both sides cannot agree and the process is stuck.

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Mediator in Labor Relations

A neutral third party who helps to facilitate a resolution between the labor union and management during a negotiation impasse.

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Fact-Finder in Labor Relations

A legal process where a neutral third party reviews the facts of a dispute and provides a non-binding recommendation for settlement.

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Arbitration in Labor Relations

A formal process by which a neutral third party reviews the facts of a dispute and issues a binding decision that both sides must accept.

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Strike in Labor Relations

A step in which labor unions put pressure on management by temporarily stopping work. This usually happens when negotiations reach an impasse and an agreement is not reached.

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Labor Contract

A formal document outlining all the agreed-upon terms and conditions of employment between the labor union and the employer. It covers topics like wages, hours, benefits, and dispute resolution.

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Grievance Process

A formal process by which employees can file complaints or concerns about workplace issues.

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Cooperative Labor Relations

A form of labor relations where labor unions and management work together to improve productivity and solve problems in a collaborative way.

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Study Notes

Chapter 15: Labor Relations and Collective Bargaining

  • This chapter focuses on labor relations and collective bargaining in Human Resource Management.
  • The number of US workers belonging to unions is about 14 million, which is down. Union membership still represents about 11% of the total workforce.
  • Workers organize for various reasons, including pay (wanting a fair share of the profits), protection from arbitrary management decisions, poor employee relations (low morale, fear of job loss, and poor communication), and other factors.
  • A modern survey study indicates that focusing on employee engagement can foster positive relationships between employees and management, therefore decreasing the likelihood of unionization.
  • Unions commonly seek union security (right to work, banning union membership as a condition of employment), improved wages, hours, and benefits.
  • The AFL-CIO and the SEIU (Service Employees International Union) are prominent organizations in the American labor movement, along with the Change to Win Coalition.
  • Labor laws have evolved through three distinct periods: strong encouragement, modified encouragement coupled with regulation, and detailed regulation of internal union affairs.
  • The Norris-LaGuardia Act (1932) supported the right to collective bargaining, made yellow-dog contracts unenforceable, and limited court's stop order abilities.
  • The Wagner Act (1935) established fair labor practices, mandated secret ballot elections, and created the National Labor Relations Board (NLRB).
  • The Wagner Act prohibits five employer practices: interference with self-organization, dominating union formation, discriminating against union members, discriminating for filing unfair charges, and refusing to bargain collectively.
  • The Taft-Hartley Act (1947), also known as the Labor Management Relations Act, prohibited unfair union labor practices, enumerated employee and employer rights, and allowed the US President to temporarily bar national emergency strikes.
  • Unfair union labor practices include restraining/coercing employees from exercising bargaining rights, causing an employer to discriminate, refusing to bargain in good faith, and participating in featherbedding.
  • Employees' rights include protection from union coercion. Employers must avoid threats, promises, coercion, and interference with workers.
  • The Landrum-Griffin Act (1959) established rules for internal union affairs and a bill of rights for union members.
  • Supervisors should not threaten, interrogate, or make promises to employees during union drives and elections. They can provide fair facts, opinions, rules, and experiences about unions.
  • Union drives typically involve initial contact (labor relations consultants, union salting, and public pressure), obtaining authorization cards, holding hearings to determine bargaining units, campaigns from both sides, and secret ballot elections.
  • Mistakes that lead to losing an NLRB election may include insufficient attention to the election, neglecting committees, focusing excessively on money or benefits, or poor delegation to divisions.
  • Strategies to win an NLRB election include focusing on slow, grassroots organizing, building active rank-and-file participation, pursuing first-contract settlements quickly, encouraging worker commitment and using pressure tactics.
  • The collective bargaining process requires good faith negotiations between management and labor, costing the union's demands accurately, and engaging in voluntary, mandatory, and illegal bargaining items.
  • Handling disputes and grievances effectively often involves creating a healthy environment where such situations are less likely to arise.
  • Contract agreements often range from 20 to 30 pages and may include detailed rules, policies or a mix.
  • Decertification elections allow employees to remove a union's role. Decertification campaigns often mirror certification efforts.

Learning Objectives

  • Key learning objectives for Chapter 15 are presented, including specific topics such as American labor movement history, unfair labor practices (for both employers and unions), supervisor conduct during union drives and elections, understanding bargaining that is not in good faith, developing a grievance procedure, and knowing examples of cooperative labor relations.

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