Chapter 3 - The Interview
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Questions and Answers

What type of data is gathered from what the patient tells you?

  • Empirical data
  • Subjective data (correct)
  • Quantitative data
  • Objective data

    • Using 'why' questions is a productive interviewing technique.

    False (B)

    What does AIDET stand for?

    Acknowledge, Introduce, Duration, Explanation, Thank You

    When interviewing a toddler, it is important to provide a simple explanation of what you want because they want to know ______.

    <p>why</p> Signup and view all the answers

    Which of the following is an example of a closed question?

    <p>Do you have a headache? (A)</p> Signup and view all the answers

    Match the nonverbal communication with its description:

    <p>Facial expression = Communicates emotions and feelings Posture = Can indicate confidence or discomfort Eye contact = Can show engagement or avoidance Voice = Tone and volume can convey messages</p> Signup and view all the answers

    Which of the following is considered a trap of interviewing?

    <p>Providing reassurance (C)</p> Signup and view all the answers

    When communicating with an infant, verbal communication is the primary method.

    <p>False (B)</p> Signup and view all the answers

    Flashcards

    Subjective Data

    Information gathered from the patient that is reported by them, such as their feelings, symptoms, or experiences.

    Objective Data

    Information gathered through observations, measurements, or tests conducted by the healthcare professional.

    Successful Patient Interview

    A successful patient interview focuses on establishing trust, gathering complete and accurate data, teaching about their health, building rapport, and promoting health.

    AIDET

    An acronym used to enhance patient interactions by focusing on Acknowledgement, Introduction, Duration, Explanation, and Thank You.

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    Open-Ended Questions

    Questions that encourage detailed and open responses from the patient.

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    Closed Questions

    Questions that require specific, concise answers, often with a yes or no response.

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    Nonverbal Skills

    Nonverbal cues that provide insights into feelings and can aid in understanding the patient's message.

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    Communicating with Children

    When working with children, it's essential to build rapport with both the child and their accompanying caregiver.

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    Study Notes

    Interviewing Techniques

    • Subjective data: Information the patient provides (e.g., symptoms, feelings).
    • Objective data: Information observed or measured (e.g., vital signs, physical findings).

    Successful Patient Interview

    • Gather comprehensive data: Detail symptoms, their description, and timeline.
    • Build trust: Create a safe environment for open communication.
    • Patient education: Teach about their health condition.
    • Therapeutic relationship: Develop rapport for ongoing care.
    • Health promotion/disease prevention: Encourage healthy lifestyle choices.
    • Utilize AIDET:
    • Acknowledge: Greet, be present
    • Introduce: Explain your role
    • Duration: Communicate time expectations
    • Explanation: Describe procedures, what to expect
    • Thank you: Show appreciation.
    • Questioning techniques:
    • Open-ended questions: Allow narrative responses, unbiased information.
    • Closed-ended questions: Short answers, specific details.

    Interviewing Traps

    • Avoid:
    • False assurance/reassurance.
    • Unwanted advice.
    • Authoritative tone.
    • Avoidance language.
    • Distance.
    • Jargon.
    • Leading/biased questions.
    • Excessive talking.
    • Interruptions.
    • "Why" questions.

    Nonverbal Communication

    • Pay attention to: body language, posture, expressions, eye contact, tone of voice, touch.
    • This provides clues about feelings.

    Communicating with Different Age Groups

    • Children: Build rapport with both child and caregiver.
    • Infants: Nonverbal communication is key.
    • Toddlers: Explain simply, warn of transitions, address "why".
    • Preschoolers: Direct, concrete, and present-oriented communication.
    • School-age: Objective, functional questioning, include them
    • Adolescents: Validate them as individuals, respectful communication, focus on them.
    • Older adults: Respectful communication; address by title; prepared for more detailed discussions, acknowledging the importance of life's experiences.

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