About Kwalu

20 Questions

How long is the duration of Kwalu's Performance Warranty?

10 years

Can Kwalu chairs be repaired while in use at the customer's location?

Yes, on-site repairs are possible

Does Kwalu manufacture its own products?

Yes, they are the direct manufacturer with full quality control

What is the approximate lead time for Kwalu products?

6-8 weeks

Which type of construction is used on Kwalu's dining chairs, table bases, and edge banding?

CLASSIC/PIPE

What is the first characteristic mentioned about Kwalu's wood-grained finishes?

Easily 'Repairable'

What does Kwalu's 10-Year warranty cover?

All of the above

If the frame of a Kwalu product fails, what happens according to the warranty?

It will be fully replaced as long as it falls within the 10-year warranty.

How many times thicker is Kwalu's finish compared to high-pressure laminate (HPL) or solid wood?

250 times

Are Kwalu products porous

Where is Kwalu's patented steel reinforced technology placed?

On the frame and at stress points

Do Kwalu finishes use lacquers, varnishes, or paints in the finishing process?

What is the primary purpose of the antimicrobial product protection in Kwalu products?

To protect against HAIs and inhibit the growth of odor-causing bacteria

What type of construction is used on Kwalu's table tops and casegoods?

FUSION/LAMINATION

In which country is Kwalu furniture manufactured?

United States

Kwalu contributes to LEED points. What does this mean?

Contributes credit points to green friendly organizations which support sustainable construction

What does the abbreviation 'VOC' stand for?

Volatile Organic Compound

Kwalu products release VOCs

False

Are Kwalu products bleach cleanable?

Yes

Are Kwalu products pick proof?

Yes

Study Notes

Kwalu's Performance Warranty covers failures due to normal wear and tear.
The warranty lasts for 10 years.
Kwalu chairs can be repaired while in use without needing to be replaced entirely.
Kwalu is the direct manufacturer of its products, ensuring full quality control from start to finish.
The approximate lead time for Kwalu products is 6-8 weeks.
The antimicrobial finish on Kwalu furniture serves to prevent the spread of bacteria and increase durability.
Kwalu furniture is manufactured in the United States.

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