About Kwalu

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Questions and Answers

How long is the duration of Kwalu's Performance Warranty?

5 years

20 years

10 years (correct)

15 years

Can Kwalu chairs be repaired while in use at the customer's location?

Yes, on-site repairs are possible (correct)

No, damaged chairs must be sent to a repair facility

No, damaged chairs must be replaced entirely

Yes, but they cannot remain in service during repairs

Does Kwalu manufacture its own products?

No, they only distribute products from other manufacturers

Yes, they outsource manufacturing to third-party vendors

Yes, they are the direct manufacturer with full quality control (correct)

No, they rely on third-party vendors for manufacturing

What is the approximate lead time for Kwalu products?

6-8 weeks Signup and view all the answers

Which type of construction is used on Kwalu's dining chairs, table bases, and edge banding?

CLASSIC/PIPE Signup and view all the answers

What is the first characteristic mentioned about Kwalu's wood-grained finishes?

Easily 'Repairable' Signup and view all the answers

What does Kwalu's 10-Year warranty cover?

All of the above Signup and view all the answers

If the frame of a Kwalu product fails, what happens according to the warranty?

It will be fully replaced as long as it falls within the 10-year warranty. Signup and view all the answers

How many times thicker is Kwalu's finish compared to high-pressure laminate (HPL) or solid wood?

Are Kwalu products porous

No Signup and view all the answers

Where is Kwalu's patented steel reinforced technology placed?

On the frame and at stress points Signup and view all the answers

Do Kwalu finishes use lacquers, varnishes, or paints in the finishing process?

No Signup and view all the answers

What is the primary purpose of the antimicrobial product protection in Kwalu products?

To protect against HAIs and inhibit the growth of odor-causing bacteria Signup and view all the answers

What type of construction is used on Kwalu's table tops and casegoods?

FUSION/LAMINATION Signup and view all the answers

In which country is Kwalu furniture manufactured?

United States Signup and view all the answers

Kwalu contributes to LEED points. What does this mean?

Contributes credit points to green friendly organizations which support sustainable construction Signup and view all the answers

What does the abbreviation 'VOC' stand for?

Volatile Organic Compound Signup and view all the answers

Kwalu products release VOCs

False Signup and view all the answers

Are Kwalu products bleach cleanable?

Yes Signup and view all the answers

Are Kwalu products pick proof?

Yes Signup and view all the answers

Study Notes

Kwalu's Performance Warranty covers failures due to normal wear and tear.
The warranty lasts for 10 years.
Kwalu chairs can be repaired while in use without needing to be replaced entirely.
Kwalu is the direct manufacturer of its products, ensuring full quality control from start to finish.
The approximate lead time for Kwalu products is 6-8 weeks.
The antimicrobial finish on Kwalu furniture serves to prevent the spread of bacteria and increase durability.
Kwalu furniture is manufactured in the United States.

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Description

Test your knowledge about Kwalu furniture by answering questions related to the material properties and technology used in their products. Learn about the durability and finishes of Kwalu furniture.