Korean Air Flight 801 and Airline Safety

The plane skidded for two thousand feet, fell into a ravine, and burst into flames, killing 228 people.

An accumulation of minor difficulties and trivial malfunctions.

In good standing.

<p>It is regarded as safe as any other airline.</p> Signup and view all the answers

<p>The U.S. Army forbade its personnel from flying on the airline.</p> Signup and view all the answers

<p>Delta Airlines suspended its flying partnership with Korean Air, and Canada considered revoking the airline's privileges.</p> Signup and view all the answers

<p>The silence in the cockpit.</p> Signup and view all the answers

<p>He did not communicate that the plane did not have enough fuel to land. He did not have a sense of urgency.</p> Signup and view all the answers

<p>He had to weigh the risks, think through implications, and quickly educate himself. He had to share information in a clear manner.</p> Signup and view all the answers

<p>As planes reach their destination, they all are running low on fuel.</p> Signup and view all the answers

<p>He was oddly passive - it took him awhile to report crucial information to air traffic control.</p> Signup and view all the answers

<p>Poor weather, stressed pilot, schedule difficulties, unfamiliar crew.</p> Signup and view all the answers

<p>Lack of communication and errors of teamwork.</p> Signup and view all the answers

<p>Fuel exhaustion.</p> Signup and view all the answers

<p>The analysis of how human beings interact with complex systems like airplanes and industries.</p> Signup and view all the answers

<p>It aims to teach junior crew members how to communicate clearly and assertively.</p> Signup and view all the answers

<p>It analyzes the ways in which cultures differ from one another.</p> Signup and view all the answers

<p>U.S.</p> Signup and view all the answers

<p>Emergency.</p> Signup and view all the answers

<p>American pilots simply would not put up with directives from ATC; they would have bluntly stated they needed to land.</p> Signup and view all the answers

<p>When we speak in a deferential way in order to be polite or show deference to authority.</p> Signup and view all the answers

<p>The second pilot won't be afraid to speak up.</p> Signup and view all the answers

<p>To avoid shame or embarrassment or to be polite.</p> Signup and view all the answers

<p>A command.</p> Signup and view all the answers

<p>Captains are comfortable issuing commands because they are talking to subordinates.</p> Signup and view all the answers

<p>More likely to give hints since he/she is talking to a boss.</p> Signup and view all the answers

<p>A culture's attitude towards hierarchy.</p> Signup and view all the answers

<p>Americans are less reluctant to question authority figures and superiors.</p> Signup and view all the answers

<p>South Korea, which means co-pilots are less comfortable speaking up and pointing out problems to their superiors.</p> Signup and view all the answers

<p>Tired pilot, technical malfunction, bad weather.</p> Signup and view all the answers

<p>Actions are based in the order of seniority or ranking.</p> Signup and view all the answers

<p>It is up to the listener, not the speaker, to make sense of what is being said.</p> Signup and view all the answers

<p>It means that it is considered the responsibility of the speaker to communicate ideas clearly.</p> Signup and view all the answers

<p>The captain is in charge and does what he wants, when he likes, how he likes, and everyone else sits quietly.</p> Signup and view all the answers

<p>English is the language of the aviation world.</p> Signup and view all the answers

<p>He evaluated the English language skills of all the airline's crew members.</p> Signup and view all the answers

<p>He could have seized control of the plane, but he was likely afraid of being reprimanded by the captain.</p> Signup and view all the answers

<p>preference.</p> Signup and view all the answers

<p>query.</p> Signup and view all the answers

<p>crew suggestion.</p> Signup and view all the answers

<p>crew obligation statement.</p> Signup and view all the answers

<p>'Get me a glass of ice water.'</p> Signup and view all the answers

<p>Half of all plane crashes are caused by pilot error.</p> Signup and view all the answers

<p>sabotage.</p> Signup and view all the answers

<p>mechanical error.</p> Signup and view all the answers

<p>A combination of equipment malfunctions, design-related problems and worker errors led to a partial meltdown and small off-site releases of radioactivity.</p> Signup and view all the answers

<p>It means subordinate or submissive.</p> Signup and view all the answers

<p>It means making marks that cannot be erased.</p> Signup and view all the answers

<p>It means cooperative interaction among colleagues.</p> Signup and view all the answers

<p>It means absolute or tyrannical.</p> Signup and view all the answers

<p>It means doubtfulness or uncertainty.</p> Signup and view all the answers

<p>It prevents insensitivity and indifference. The listener must pay close attention.</p> Signup and view all the answers

<p>The Germans have a much lower PDI than the French. The French support hierarchy in a way the Germans do not.</p> Signup and view all the answers