Know the Difference
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Questions and Answers

Which industry is often associated with hospitality?

  • Technology industry
  • Tourism and hospitality industry (correct)
  • Retail industry
  • Automotive industry

    • What is the main focus of hospitality?

  • Solving customer problems
  • Providing excellent customer service
  • Making guests feel welcome and comfortable (correct)
  • Meeting the needs of customers

    • What is the main focus of customer service?

  • Providing excellent hospitality
  • Making guests feel welcome and comfortable
  • Solving customer problems
  • Meeting the needs of customers (correct)

    • Where can you apply hospitality and customer service skills?

    <p>Tourism and hospitality industry</p> Signup and view all the answers

    How can developing hospitality and customer service abilities enhance the customer experience?

    <p>By attracting more customers</p> Signup and view all the answers

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