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Questions and Answers
Which industry is often associated with hospitality?
Which industry is often associated with hospitality?
- Technology industry
- Tourism and hospitality industry (correct)
- Retail industry
- Automotive industry
What is the main focus of hospitality?
What is the main focus of hospitality?
- Solving customer problems
- Providing excellent customer service
- Making guests feel welcome and comfortable (correct)
- Meeting the needs of customers
What is the main focus of customer service?
What is the main focus of customer service?
- Providing excellent hospitality
- Making guests feel welcome and comfortable
- Solving customer problems
- Meeting the needs of customers (correct)
Where can you apply hospitality and customer service skills?
Where can you apply hospitality and customer service skills?
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How can developing hospitality and customer service abilities enhance the customer experience?
How can developing hospitality and customer service abilities enhance the customer experience?
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