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5 Questions

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Questions and Answers

Which of the following is the best way to gauge a guest’s mood upon arrival?

Asking them directly how they’re feeling

Observing their body language and tone of voice (correct)

Offering them a complimentary drink immediately

Waiting until they express their needs clearly

How can you tell if a guest is in a rush or wants to engage in a longer conversation?

By their tone of voice and pacing (correct)

By looking at the watch

By their body language and level of eye contact

By asking them how much time they have available

How should you display private bar items to the guest?

Facing the wall

placing any how

placing without label and facing the guest

facing the guest (correct)

Which of the following is the most effective way to ensure clear communication during a conversation?

<p>Speaking slowly and clearly while ensuring the listener understands (C)</p> Signup and view all the answers

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Flashcards

Capital of France (example flashcard)

Paris

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Questions and Answers

Which of the following is the best way to gauge a guest’s mood upon arrival?

How can you tell if a guest is in a rush or wants to engage in a longer conversation?

How should you display private bar items to the guest?

Which of the following is the most effective way to ensure clear communication during a conversation?

Flashcards

Capital of France (example flashcard)

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