JSQC Standard Guidelines for Management

A methodology for ensuring processes achieve planned performance in organizations.

Establishing and following processes to deliver quality products/services.

A series of actions that lead to a planned result.

Managing all tasks and activities within an organization.

The ability of an organization to generate profit.

Leaders responsible for overall organization success.

Putting defined processes into practice within an organization.

Guidelines provided by an organization on Daily Management.

Items used to measure if an objective is met.

Monitored characteristics to stop problems.

Process value in a stable, planned state.

Process not under control.

Product/service/process not meeting standards.

Quick fixes to prevent further losses.

Actions to stop issues from coming back.

Connected steps to create a planned outcome.

A method used to establish a stable process through repeated procedures.

Factors that cause a process to deviate from the norm, requiring corrective action.

Statistical boundaries on acceptable process variation in a chart.

A cycle for maintenance-plus-enhancement, involving Study, Define, Change, Act.

Activities ensuring process stability, including statistical control and autonomous management.

Self-sustaining management by job units/persons in charge.

Consistency and predictability of a process' performance.

A mathematical description of possible values and probabilities for a set of values.

Establishing agreed-upon methods for consistent, effective work in an organization.

A predefined method, guideline, or specification that ensures consistency and efficiency in work.

Standardization improves efficiency in large organizations by preventing inconsistent methods and decreasing variations in results.

The frequency of checking control points (e.g., daily, weekly, monthly).

Standardization allows products or results to be used interchangeably across different locations or time periods without adjustment.

How often problems occur in a process.

A graph that shows how a process's control points change over time.

Standardization streamlines communication by reducing the need for constant adjustments and decisions.

Standardization ensures products and services effectively and efficiently meet customers' needs by creating standards with a technical basis.

Choosing key points in a process to watch for issues.

Noting when a process is not performing as expected.

Difficulties in standardizing jobs arise from complex or too many standards, making them difficult to follow & implement.

Difficulties in detecting and resolving abnormalities in a standardized process, like failing to notice abnormalities or identify causes of deviations from standards.

A document that details critical process checkpoints.

Using graphs, colors, or other cues to highlight process issues.

Clearly assigning who's in charge of fixing process problems.

A specific reason for a process deviation that can be identified and eliminated. Examples include changes in raw materials or faulty equipment.

A key characteristic of a process used to monitor its performance and detect abnormalities.

The normal range of performance for a control point, based on its expected behavior.

Boundary values for the process data determined from statistical data. Signals abnormality when data goes outside.

Deviation from normal process behavior due to assignable causes.

A cause of process variation that's inherent in the system, with no identifiable source.

A tool used in statistical process control for monitoring a process over time by plotting data points.

The desired level of a process characteristic based on quality standards or customer needs.