JSQC Standard Guidelines for Management
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Questions and Answers

What is the primary assertion made about quality in the context of manufacturing and service provision?

  • Quality is best achieved by inspecting finished products.
  • Quality is dependent solely on customer feedback.
  • Quality should focus mainly on employee training.
  • Quality comes from establishing and following a process. (correct)
  • What is the main challenge addressed by Daily Management in organizations?

  • Insufficient training for frontline employees.
  • Ineffective marketing strategies impacting sales.
  • Unclear processes or non-compliance with established standards. (correct)
  • Lack of customer engagement in product development.
  • In what way does Daily Management impact an organization?

  • It significantly affects the profitability of the organization. (correct)
  • It solely focuses on external market competitiveness.
  • It replaces the need for product innovation.
  • It improves employee satisfaction without enhancing productivity.
  • Which job units should apply Daily Management according to the guidelines?

    <p>All types of organizations, including those with varying job functions.</p> Signup and view all the answers

    Which chapter discusses the fundamental aspects of Daily Management?

    <p>Chapter 4</p> Signup and view all the answers

    Who should be involved in promoting Daily Management within an organization?

    <p>Senior management and all employees.</p> Signup and view all the answers

    What aspect of Daily Management is discussed in Chapter 6?

    <p>The role of senior management in Daily Management.</p> Signup and view all the answers

    What does the Standard recommend regarding Daily Management?

    <p>It should be one of the major activities of Quality Management.</p> Signup and view all the answers

    What should be done when one or more points exceed the control limits?

    <p>Consider assignable causes and take action</p> Signup and view all the answers

    What is required for a statistical control chart to function effectively?

    <p>Data that follows a specific statistical distribution</p> Signup and view all the answers

    What does Daily Management encompass?

    <p>Establishment of processes and systems for stability</p> Signup and view all the answers

    How is autonomous management related to Daily Management?

    <p>It allows for responsible and self-sustaining management</p> Signup and view all the answers

    What is the primary purpose of the SDCA cycle in Daily Management?

    <p>To practice maintenance-plus-enhancement</p> Signup and view all the answers

    What happens when the system established does not adhere to the agreed standards?

    <p>Abnormalities should be addressed promptly</p> Signup and view all the answers

    How does Daily Management benefit quality-related activities?

    <p>By ensuring a stable level to meet demands</p> Signup and view all the answers

    Why are assignable causes ignored when points are within control limits?

    <p>The process is considered to be in control</p> Signup and view all the answers

    What is a primary benefit of standardization in an organization?

    <p>It enables interchangeability of products.</p> Signup and view all the answers

    Which issue arises from having too many standards?

    <p>Increased complexity in decision-making.</p> Signup and view all the answers

    What should be done to overcome the difficulty of standards being difficult to follow?

    <p>Thoroughly implement education and training.</p> Signup and view all the answers

    What can be done to ensure abnormalities are detected in the workplace?

    <p>Apply methods to let the standards be kept.</p> Signup and view all the answers

    How can organizations achieve more effectively and efficiently meeting customer needs?

    <p>By creating standards with technical rationale.</p> Signup and view all the answers

    What is a suggested response to abnormalities in standards?

    <p>Analyze the abnormality from the viewpoint of standardization.</p> Signup and view all the answers

    Which of the following is NOT a point to overcome the difficulties related to jobs that are difficult to standardize?

    <p>Increase the number of standards indefinitely.</p> Signup and view all the answers

    What approach can help in quickly sharing abnormality information throughout the workplace?

    <p>Utilize quick communication methods.</p> Signup and view all the answers

    What is the main function of a control point in process management?

    <p>To serve as a rating scale for managing objectives</p> Signup and view all the answers

    Which statement best describes a check point?

    <p>Items monitored to prevent process abnormalities and identify causes</p> Signup and view all the answers

    How is control level defined in the context of process management?

    <p>The stable condition displaying specific values or ranges</p> Signup and view all the answers

    What constitutes a process abnormality?

    <p>A deviation from the controlled condition of a process</p> Signup and view all the answers

    What does the term nonconformance refer to?

    <p>A product or process failing to meet specified requirements</p> Signup and view all the answers

    What is the purpose of immediate remedy?

    <p>To mitigate further losses from nonconformance or abnormalities</p> Signup and view all the answers

    Recurrence prevention is focused on which aspect of process management?

    <p>Preventing the same cause from leading to future issues</p> Signup and view all the answers

    In process flow, how are inputs and outputs related?

    <p>Outputs may serve as inputs for multiple subsequent steps</p> Signup and view all the answers

    What is the recommended frequency for data collection if abnormalities may occur daily?

    <p>Once a day</p> Signup and view all the answers

    What impact does a shorter interval of data collection have on detecting abnormalities?

    <p>Increases the possibility of detection</p> Signup and view all the answers

    What is a key benefit of using statistical control charts in managing processes?

    <p>They help visually assess the occurrence of abnormalities</p> Signup and view all the answers

    Which device is mentioned as effective for immediate detection of abnormalities?

    <p>ANDON</p> Signup and view all the answers

    What should be included in the organizational summary of selected control points?

    <p>List of control points and their data collection frequency</p> Signup and view all the answers

    Why is it important to display the statistical control chart in noticeable places?

    <p>To ensure everyone recognizes the occurrence of abnormalities</p> Signup and view all the answers

    Who is responsible for determining whether measures taken are effective against abnormality?

    <p>The person responsible for judgement of abnormality</p> Signup and view all the answers

    What type of control points should be included in the QC Process Chart?

    <p>Both policy and daily management points</p> Signup and view all the answers

    What is the difference between common causes and assignable causes?

    <p>Assignable causes require immediate investigation while common causes do not.</p> Signup and view all the answers

    What is a process abnormality?

    <p>Deviation from stability caused by assignable causes.</p> Signup and view all the answers

    What criteria should be considered when determining control levels?

    <p>Abnormality impacts and man-hours needed for investigations.</p> Signup and view all the answers

    Which of the following is NOT a characteristic of control points?

    <p>All measurable factors in a process should be considered as control points.</p> Signup and view all the answers

    What recommendation is made for determining control limits?

    <p>Employing statistical methods like control charts after eliminating obvious abnormalities.</p> Signup and view all the answers

    How should control levels be set aside from undesirable aspects?

    <p>They should also highlight areas of improvement for desirable outcomes.</p> Signup and view all the answers

    What factors should be considered when assessing changes in control levels?

    <p>Changes in the product type and environmental conditions.</p> Signup and view all the answers

    What is a recommended action when encountering defectives in the process?

    <p>Investigate the causes even if defectives are minimal.</p> Signup and view all the answers

    Study Notes

    JSQC Standard: Guidelines for Daily Management

    • Standard established: 2013.05.22
    • Published by: The Japanese Society for Quality Control
    • Standard number: JSQC-Std 32-001 (E) : 2013

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    Description

    Explore the JSQC Standard established on May 22, 2013, focusing on guidelines for daily management. This quiz will test your knowledge of quality control practices as defined by the Japanese Society for Quality Control. Understand the significance and application of these standards in enhancing organizational efficiency.

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