Job Specialization

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Questions and Answers

What is the primary benefit of job specialization within an organization?

  • Increased employee autonomy and decision-making power.
  • Enhanced employee satisfaction through job rotation.
  • Reduced training costs due to simplified tasks.
  • Improved efficiency and ease of task learning. (correct)

Which of the following scenarios best illustrates the application of job specialization?

  • A software engineer is responsible for designing, coding, and testing an entire application module.
  • A project manager oversees all aspects of a project from initiation to completion.
  • An assembly line worker repeatedly performs a single task in the production of a product. (correct)
  • A marketing team rotates members through different roles, including content creation, social media management, and data analytics.

How does job specialization typically impact the skill set required for a specific role?

  • It reduces the need for specialized training due to task simplification.
  • It encourages the development of general management skills applicable across different departments.
  • It necessitates in-depth expertise in a narrow area. (correct)
  • It requires a broader range of skills as employees handle diverse responsibilities.

A company decides to implement job specialization in its customer service department. Which outcome is MOST likely?

<p>Customer inquiries will be routed to representatives based on their area of expertise. (C)</p> Signup and view all the answers

What is a potential DISADVANTAGE of high job specialization?

<p>Decreased employee satisfaction due to repetitive and monotonous work. (D)</p> Signup and view all the answers

In a highly specialized manufacturing environment, what is the role of a generalist employee?

<p>To oversee and coordinate the work of specialized employees. (C)</p> Signup and view all the answers

How might technology impact the future of job specialization?

<p>Technology may automate highly specialized tasks, requiring workers to adapt to new roles. (D)</p> Signup and view all the answers

Which statement accurately contrasts job specialization with job enlargement?

<p>Job specialization aims to enhance efficiency through task division, whereas job enlargement seeks to reduce monotony by expanding job responsibilities. (A)</p> Signup and view all the answers

A small business owner is considering whether to implement job specialization. What factor should they consider FIRST?

<p>The complexity and volume of work required. (B)</p> Signup and view all the answers

How can managers mitigate potential negative effects from job specialization, such as boredom?

<p>By providing opportunities for job rotation and cross-training. (A)</p> Signup and view all the answers

Flashcards

Job Specialization

The process of assigning specialized jobs to specific departments or positions within an organization.

Study Notes

  • Job specialization involves assigning specific tasks to different departments or positions.
  • Specialized work arrangements often lead to easier task learning and more effective performance.

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