Podcast
Questions and Answers
What is the maximum time allowed to cancel the Nomad service after receiving your modem?
What is the maximum time allowed to cancel the Nomad service after receiving your modem?
What type of fees are refunded if the cancellation is requested within the 14-day Money Back Guarantee?
What type of fees are refunded if the cancellation is requested within the 14-day Money Back Guarantee?
What happens to the modem rental fee after the 14-day Money Back Guarantee period?
What happens to the modem rental fee after the 14-day Money Back Guarantee period?
Which of the following statements is true regarding Nomad's cancellation policy?
Which of the following statements is true regarding Nomad's cancellation policy?
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What is the implication of canceling after the 14-day Money Back Guarantee period?
What is the implication of canceling after the 14-day Money Back Guarantee period?
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Study Notes
Nomad's Money-Back Guarantee
- Nomad offers a 14-day money-back guarantee.
- Customers can cancel their service within 14 days of modem delivery.
- A full refund for modem rental and subscription fees is provided if cancellation occurs before the 14-day guarantee period ends.
- After the 14-day period, no refunds are given for modem rental or subscription fees, regardless of the reason for cancellation.
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