Questions and Answers
What form shows the issue to or turned-in from a property custodian account?
AF form 601
To whom do you report any errors identified on an issue turn-in summary report?
Medical material personnel
Which equipment publication is produced each time Medical Logistics processes a change affecting a custodian's account?
Custodial Actions List
Which report indicates each specific item for which a specific custodian is responsible?
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Why are Cost Center (CC) managers in the best position to make budget estimates and forecasts?
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What is the basis for the operations and maintenance (O&M) Budget for MTFs?
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Who must be actively involved in the formulation of the dental clinic's budget, alongside the Chief of Dental Services (CDS)?
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How is the Medical Expense and Performance Reporting System (MEPRS) used to get a product that reflects the cost a technician incurs to perform a procedure?
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How does MEPRS express manpower?
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Items on the issue document are charged against your account whether you received them or not.
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What are the three parts to the USAF Dental Service Mission?
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What is used to import the personnel expenses into the Expense Assignment System (EAS)?
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How does the Dental Service offer excellence (customer satisfaction) to Air Force members and their families?
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Which individuals advise the Air Force Medical Operating Agency (AFMOA)/SGD on the management of dental programs and policy compliance?
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Who advises Air Force career field managers and Air Force Personnel Center on the management of dental enlisted programs?
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Which dental flight provides diagnostic and preventative services and comprehensive dental treatment?
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Which organization is set up specifically to solve operational problems and evaluate methods and procedures in military dental activities?
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What is the primary manpower planning tool that reflects quarterly manpower authorizations?
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Functional account code (FAC) 5421 includes which of the following flights?
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What workload factor is used to determine the number of dental officers earned at a dental clinic?
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Which of the following is the most ideal tactic to deal with an upset patient?
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If an active duty dental patient refuses treatment, who contacts the member's commander?
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If an active duty dental class 3 patient refuses treatment, what form must be completed?
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In what area does increasing flexibility, creativity, and growth of dental staff make a more effective team?
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What can minimize the negative impact of highly aggressive or passive dental team members?
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What can unprofessional relationships lead to in a dental facility?
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Which statement is a characteristic of conflict?
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Which counseling style views each subordinate as a unique, complex individual?
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Which counseling technique did TSgt Greene use when he instructed A1C White regarding cleaning her room?
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Which counseling technique tends to move the focus of the issue away from the counselor and counselee?
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Which stage of the counseling process can either be quick or time consuming?
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At what level do the 4Y0X1 and 4Y0X2 career paths merge?
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Who is the primary trainer for trainees working toward advancement to the 5- and 7-skill level?
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An Air Force member is automatically enrolled in the Community College of the Air Force (CCAF) upon completion of what?
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What is the maximum amount of examination credit hours that the CCAF will apply towards requirements?
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Which Air Force training document identifies life cycle training and education requirements?
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The tasks in the specialty training standard (STS) are developed by what?
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Where can a new supervisor find a complete explanation of the Proficiency Code Key?
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Which document identifies all tasks required in a duty position?
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Within how many days of assignment must an initial evaluation be conducted on dental technicians?
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Which training method is effective to develop new manual skills?
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What is the most effective way for MSgt Snyder to evaluate the dental training program?
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What are the three parts of a dental evaluation objective?
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What must A1C DeJesus know before the evaluation begins?
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What is a good method to check both performance and knowledge a dental trainee has on a task?
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The training reference for a specific STS task is listed in what?
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What is the primary purpose for offering an orientation to a new staff member?
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Why should a newcomer's orientation be well planned and executed?
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Which statement expresses the best way to improve time management?
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What is the most difficult principle of time management?
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Which terms make a 'good' performance standard?
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Which term is a performance criterion that measures the accuracy and timeliness of a task?
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Which statement is descriptive of a 'good' appraisal statement?
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Which medical operations inspection is conducted by the Air Force Inspection Agency?
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Which type of inspection uses professionally based standards to evaluate healthcare organizations?
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What document(s) contains hospital standards and intent statements?
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Which program item should be included in the AF dental readiness assurance program (AFDRAP)?
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Which database does CDA check for personnel who are due for a periodic examination?
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How many AFDRAP months does CDA allow to be active at one time?
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Who should the Chief of Dental Services (CDS) contact if a Dental Readiness Classification 3 patient's disqualifying defect cannot be corrected prior to a permanent change of station?
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What action should be taken if an active duty member's dental readiness classification will change to Classification 4 while deployed?
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Within how many days must military personnel out-process from the dental clinic with a copy of military orders?
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When may dental records of family members be retained in files despite exceeding three years since the last treatment?
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Which office is the official source for Air Force administrative publications and forms?
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The short title of an Air Force publication is its?
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Air Force directive publications include what types of documents?
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When should you review operating instructions (OI) and guidelines?
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How should you write an OI or an AFI?
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Which workload entry project code is used in the deployed theatre only?
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The daily tick sheet verifies what?
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Which computer roster is useful if the Chief of Dental Services wants a list of all individuals in a specific class?
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Which computer product is used to screen dental records for current dental readiness classification?
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Which automated treatment data product displays patients needing a periodic dental evaluation?
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What was established as a goal for core metrics that directly relate to the success of the USAF dental Mission?
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Using SHARP-7 Metrics, what is the goal for maximum access to care for dental 'specialist' providers?
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When giving OHI, which toothbrush should be recommended?
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Dental articles and illustrations for the newspaper must be approved by whom?
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What is the most chronic childhood disease?
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Where can you find procedures for conducting the children's phase program?
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What member is not covered by the Preventive Dentistry Program?
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Into what two categories are AF materials classified?
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The following are all examples of durable supplies except?
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What classification of material used by AF medical treatment facilities consists primarily of office and janitorial supplies?
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Which section of Medical Logistics Services is responsible for managing property according to AF directives?
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Which section of medical logistics services is responsible for programming equipment?
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The Dental Logistics Non-commissioned Officer in Charge (NCOIC) is responsible for the management of what?
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Delegation of authority from the dental logistics NCOIC must be submitted in what format?
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What form, when signed, establishes custodial responsibility for property?
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Which document relieves you of custodial responsibility?
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Which logistics system includes stock control and property accounting?
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Locating and ordering supplies would be almost impossible without what?
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The Dental Evaluation & Consultation Service (DECS) does all of the following except?
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Once you have gained access to DMLSS, which system's application can you use to request supplies?
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What catalog may be built and tailored to fit your needs for dental supplies?
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Which supply replenishment option can be utilized using scanners and barcodes?
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Local Purchase (LP) allows for direct procurement from whom?
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Which list should be reviewed when supplies are received to ensure accuracy?
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Which form is normally used and how many copies must the using activity prepare to turn in supply items?
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For a controlled items inventory, who does the MTF commander appoint to perform the inventory?
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Submit a letter justifying sole source procurement when there is?
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Why is it important to review the Issue/Turn-In Summary report after each issue?
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Study Notes
USAF Dental Service Mission
- Aim: Achieve oral health to ensure readiness, provide best value, and pursue excellence in operations.
Personnel Expenses Management
- Personnel expenses are imported using the Defense Medical Human Resources System-internet (DMHRSi).
Customer Satisfaction
- Excellence in service is provided through a commitment to service and leadership.
Program Management Advisory
- AFMOA/SGD division chiefs advise on dental program management and policy compliance.
Dental Programs Management
- Dental Major Command (MAJCOM) functional managers provide advice on managing dental enlisted programs.
Clinical Dentistry Responsibilities
- Clinical Dentistry flight offers diagnostic, preventative services, and comprehensive dental treatments.
Operational Problem Resolution
- Dental Evaluation & Consultation Service focuses on addressing operational problems and evaluating techniques in dental services.
Manpower Planning Tool
- The Unit Manpower Document (UMD) reflects quarterly manpower authorizations by fiscal year without identifying individuals.
Functional Account Code (FAC)
- FAC 5421 covers Clinical Dentistry and Dental Support Flights.
Dental Officer Determination
- The Active Duty Population is a key workload factor in calculating the number of dental officers earned at clinics.
Handling Upset Patients
- The ideal tactic for upset patients is to refrain from fault-finding.
Treatment Refusal Protocol
- The Chief of Dental Services (CDS) contacts a member's commander if a dental patient refuses treatment.
Refusal of Treatment Documentation
- AF Form 469 must be completed if an active duty class 3 patient refuses treatment.
Team Effectiveness through Job Satisfaction
- Encouraging flexibility, creativity, and growth enhances job satisfaction, leading to more effective dental teams.
Addressing Aggressive Team Members
- Establishing ground rules minimizes negative impacts from aggressive or passive team behaviors.
Consequences of Unprofessionalism
- Unprofessional relationships in a dental setup lead to poor morale.
Characteristics of Conflict
- Conflict is inevitable and can yield constructive outcomes.
Counseling Styles
- The 'respect' style views subordinates as unique individuals with distinct values and responsibilities.
Directive Counseling Technique
- TSgt Greene used a directive counseling technique by instructing A1C White to wash hands and wear gloves.
Combined Counseling Technique
- This technique involves both counselor and counselee in addressing the issue at hand.
Counseling Process Stage
- The preparing for counseling stage can vary in duration and complexity.
Career Path Merging
- The 4Y0X1 and 4Y0X2 career paths merge at the SMSgt level.
Primary Trainer Role
- Craftsman serves as the primary trainer for trainees advancing to 5- and 7-skill levels.
CCAF Enrollment
- Air Force members are automatically enrolled in the Community College of the Air Force (CCAF) after Basic Military Training.
Examination Credit Hours
- CCAF allows a maximum of 30 examination credit hours towards requirements.
Core Training Document
- The Career Field and Education Training Plan (CFETP) outlines training and education requirements.
Specialty Training Task Development
- Tasks in the Specialty Training Standard (STS) are developed from job inventories' information.
Proficiency Code Key Location
- The complete explanation of the Proficiency Code Key can be found at the front of the STS.
Master Tasking List (MTL)
- The MTL identifies all tasks required for a duty position.
Initial Evaluations
- Initial evaluations for dental technicians must be conducted within 60 days of assignment.
Manual Skills Development
- Demonstration is an effective training method for developing new manual skills.
Evaluation of Training Program
- The most effective way to evaluate the dental training program is by observing actual trainee performance.
Dental Evaluation Objective Parts
- Objectives consist of condition, performance, and standard.
Task Evaluation Requirements
- Trainees must fully understand expectations before task evaluations.
Performance and Knowledge Check Method
- Verbally questioning a trainee during task performance effectively assesses both performance and knowledge.
Training Reference Location
- Training references for STS tasks are listed in Column 1 of the STS.
Clinic Orientation Purpose
- Orientation aims to familiarize new personnel swiftly with base facilities and conditions.
Importance of Well-Planned Orientation
- A well-executed orientation significantly impacts the organizational environment on the member.
Time Management Improvement
- SSgt Williams can enhance time management by prioritizing tasks and minimizing interruptions.
Time Management Challenges
- The most difficult principle of time management is avoiding interruptions.
Good Performance Standards
- Performance standards should be measurable and realistic.
Combined Performance Criterion
- This criterion assesses both accuracy and timeliness in task completion.
Appraisal Statement Characteristics
- A "good" appraisal statement should be clear and concise.
Health Services Inspection (HSI)
- Conducted by the Air Force Inspection Agency, it assesses unit readiness, discipline, and efficiency.
Joint Commission (TJC) Inspection
- This inspection uses professional standards to evaluate healthcare organizations' compliance.
Accreditation Inspection Preparation
- The Joint Commission Manual provides standards and guidance for dental service inspections.
AF Dental Readiness Assurance Program (AFDRAP)
- The program monitors the availability and accessibility of dental services for active-duty personnel.
Dental Patient Examination Protocol
- CDA uses ASIMS to check personnel due for periodic examinations.
AFDRAP Active Months
- CDA permits a maximum of 2 active months within AFDRAP.
Reporting Uncorrectable Class 3 Defects
- The CDS should contact the losing SGH if a Class 3 patient has a disqualifying defect that cannot be corrected.
Deployment Readiness Class Change
- Prior to deployment, a type 2 exam should be completed if a dental readiness classification changes to Class 4.
PCSing Out-Processing Requirement
- Military personnel must out-process from the dental clinic within 5 days of PCSing with a copy of military orders.
Retention of Family Dental Records
- Family members' dental records can be kept if a family member has been treated in the past three years.
Official Source for AF Administrative Publications
- The AF Departmental Publishing Office serves as the official source.
Short Title Definition
- The short title of an Air Force publication denotes its publication number.
Directive Publications Types
- Air Force directives encompass instructions, manuals, and operating instructions.
Operating Instructions Review
- Review operating instructions upon new assignments and before inspections.
Writing Guidelines for OI or AFI
- Recommend writing in direct, active voice for OIs and AFIs.
Deployed Workload Entry Project Code
- The "Battle related" code is only used in deployed theatres.
Daily Tick Sheet Functions
- The tick sheet verifies transaction processing and serves as an audit trail for data entry errors.
Dental Class Roster Usage
- Useful for obtaining a list of all individuals in a specific dental class.
Dental Readiness Screening Product
- The AFDRAP Roster screens dental records for current readiness classifications.
Automated Treatment Data Product
- The AFDRAP Patient Status Roster identifies patients needing periodic evaluations based on AFDRAP status.
SHARP-7 Core Metric Goal
- Established as a goal for core metrics relating to the success of the USAF dental mission.
Access to Care Goal
- The SHARP-7 Metrics set a goal of 28 days for maximum access to dental specialists.
Oral Hygiene Instruction (OHI) Recommendation
- No specific brand toothbrush should be promoted during OHI.
Approval for Dental Articles
- Articles require approval from relevant supervisory and dental personnel to ensure accuracy and positive representation.
Most Common Childhood Disease
- Dental caries is noted as the most chronic childhood disease.
Children's Phase Program Procedures
- Procedures can be found in the Dental Management Guide.
Preventive Dentistry Program Coverage
- Dependent spouses enrolled in the dental plan are not covered by the Preventive Dentistry Program.
AF Materials Classification
- AF materials are categorized into supplies and equipment.
Durable Supplies Definition
- Gloves are not classified as durable supplies.
Nonmedical Material Classification
- This classification consists primarily of office and janitorial supplies and equipment used by AF medical facilities.
Medical Logistics Services Responsibilities
- Medical Material section handles requests, receipt, storage, issue, control, and accounting of property per AF directives.
Medical Equipment Management Office Role
- Tasked with programming equipment and maintaining inventory accountability.
Dental Logistics Management
- The Dental Logistics NCOIC manages the section and reports to the Dental manager/Superintendent or NCOIC.
Custodial Authority Delegation
- Written delegation must include authorized personnel signatures and be forwarded to Medical Material.
Custodial Responsibility Establishment Form
- AF Form 1297, Temporary Issue Receipt, establishes custodial responsibility.
Custodial Responsibility Relief Document
- The Custodial Action List relieves individuals of custodial responsibility.
DMLSS Functions
- The Defense Medical Logistics Standard Support System encompasses inventory management, procurement, property accounting, and facility management.
Ordering Supplies Procedures
- A supply identification process is crucial for locating and ordering supplies.
Dental Evaluation & Consultation Service (DECS) Role
- DECS does not investigate inappropriate use of dental facilities or funds.
DMLSS Access for Supply Requests
- After gaining access to DMLSS, use the Customer Area Inventory Management (CAIM) application to request supplies.
Tailored Customer Catalog
- A catalog tailored to fit needs can be built post information gathering for dental supplies.
Scanning Supply Replenishment
- HHT (Hand Held Terminal) replenishment option employs scanners and barcodes.
Local Purchase (LP) Authorization
- Local Purchase permits direct procurement from vendors via the Base Contracting Office.
Delivery Verification List
- Review the Delivery List upon
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