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Questions and Answers

What form shows the issue to or turned-in from a property custodian account?

AF form 601

To whom do you report any errors identified on an issue turn-in summary report?

Medical material personnel

Which equipment publication is produced each time Medical Logistics processes a change affecting a custodian's account?

Custodial Actions List

Which report indicates each specific item for which a specific custodian is responsible?

<p>Custody receipt/Location List</p> Signup and view all the answers

Why are Cost Center (CC) managers in the best position to make budget estimates and forecasts?

<p>Monitor the day to day consumption of supplies, equipment and services</p> Signup and view all the answers

What is the basis for the operations and maintenance (O&M) Budget for MTFs?

<p>Cost Centers in the MTF and anticipated changes in the forthcoming year</p> Signup and view all the answers

Who must be actively involved in the formulation of the dental clinic's budget, alongside the Chief of Dental Services (CDS)?

<p>Dental superintendent/manager or non-commissioned officer in charge (NCOIC), and the property custodian</p> Signup and view all the answers

How is the Medical Expense and Performance Reporting System (MEPRS) used to get a product that reflects the cost a technician incurs to perform a procedure?

<p>RMO merges coded activities in MEPRS with data from the medical facility's operating budget</p> Signup and view all the answers

How does MEPRS express manpower?

<p>Full time equivalents (FTE)</p> Signup and view all the answers

Items on the issue document are charged against your account whether you received them or not.

<p>True</p> Signup and view all the answers

What are the three parts to the USAF Dental Service Mission?

<p>Achieve oral health to ensure readiness, best value, and excellence in all we do.</p> Signup and view all the answers

What is used to import the personnel expenses into the Expense Assignment System (EAS)?

<p>Defense Medical Human Resources System-internet (DMHRSi)</p> Signup and view all the answers

How does the Dental Service offer excellence (customer satisfaction) to Air Force members and their families?

<p>Via commitment to service and leadership.</p> Signup and view all the answers

Which individuals advise the Air Force Medical Operating Agency (AFMOA)/SGD on the management of dental programs and policy compliance?

<p>AFMOA/SGD division chiefs.</p> Signup and view all the answers

Who advises Air Force career field managers and Air Force Personnel Center on the management of dental enlisted programs?

<p>Dental Major Command (MAJCOM) functional manager.</p> Signup and view all the answers

Which dental flight provides diagnostic and preventative services and comprehensive dental treatment?

<p>Clinical Dentistry.</p> Signup and view all the answers

Which organization is set up specifically to solve operational problems and evaluate methods and procedures in military dental activities?

<p>Dental Evaluation &amp; Consultation Service.</p> Signup and view all the answers

What is the primary manpower planning tool that reflects quarterly manpower authorizations?

<p>Unit manpower document (UMD).</p> Signup and view all the answers

Functional account code (FAC) 5421 includes which of the following flights?

<p>Dental Support Flights</p> Signup and view all the answers

What workload factor is used to determine the number of dental officers earned at a dental clinic?

<p>Active Duty Population.</p> Signup and view all the answers

Which of the following is the most ideal tactic to deal with an upset patient?

<p>Do not participate in fault finding</p> Signup and view all the answers

If an active duty dental patient refuses treatment, who contacts the member's commander?

<p>Chief of Dental Services (CDS).</p> Signup and view all the answers

If an active duty dental class 3 patient refuses treatment, what form must be completed?

<p>AF Form 469.</p> Signup and view all the answers

In what area does increasing flexibility, creativity, and growth of dental staff make a more effective team?

<p>Job Satisfaction.</p> Signup and view all the answers

What can minimize the negative impact of highly aggressive or passive dental team members?

<p>Ground Rules.</p> Signup and view all the answers

What can unprofessional relationships lead to in a dental facility?

<p>Poor Morale.</p> Signup and view all the answers

Which statement is a characteristic of conflict?

<p>It is inevitable and can result in constructive outcomes.</p> Signup and view all the answers

Which counseling style views each subordinate as a unique, complex individual?

<p>Respect.</p> Signup and view all the answers

Which counseling technique did TSgt Greene use when he instructed A1C White regarding cleaning her room?

<p>Directive.</p> Signup and view all the answers

Which counseling technique tends to move the focus of the issue away from the counselor and counselee?

<p>Combined.</p> Signup and view all the answers

Which stage of the counseling process can either be quick or time consuming?

<p>Preparing for counseling.</p> Signup and view all the answers

At what level do the 4Y0X1 and 4Y0X2 career paths merge?

<p>SMSgt.</p> Signup and view all the answers

Who is the primary trainer for trainees working toward advancement to the 5- and 7-skill level?

<p>Craftsman.</p> Signup and view all the answers

An Air Force member is automatically enrolled in the Community College of the Air Force (CCAF) upon completion of what?

<p>Basic Military Training.</p> Signup and view all the answers

What is the maximum amount of examination credit hours that the CCAF will apply towards requirements?

<ol start="30"> <li></li> </ol> Signup and view all the answers

Which Air Force training document identifies life cycle training and education requirements?

<p>Career Field and Education Training Plan (CFETP).</p> Signup and view all the answers

The tasks in the specialty training standard (STS) are developed by what?

<p>Information from job inventories.</p> Signup and view all the answers

Where can a new supervisor find a complete explanation of the Proficiency Code Key?

<p>Front of the specialty training standard (STS).</p> Signup and view all the answers

Which document identifies all tasks required in a duty position?

<p>Master Tasking List (MTL).</p> Signup and view all the answers

Within how many days of assignment must an initial evaluation be conducted on dental technicians?

<ol start="60"> <li></li> </ol> Signup and view all the answers

Which training method is effective to develop new manual skills?

<p>Demonstration.</p> Signup and view all the answers

What is the most effective way for MSgt Snyder to evaluate the dental training program?

<p>See the actual performance of trainees.</p> Signup and view all the answers

What are the three parts of a dental evaluation objective?

<p>Condition, Performance, and Standard.</p> Signup and view all the answers

What must A1C DeJesus know before the evaluation begins?

<p>Exactly what is expected.</p> Signup and view all the answers

What is a good method to check both performance and knowledge a dental trainee has on a task?

<p>Verbally question trainee while trainee performs the task.</p> Signup and view all the answers

The training reference for a specific STS task is listed in what?

<p>Column 1 of the STS, directly beneath the task.</p> Signup and view all the answers

What is the primary purpose for offering an orientation to a new staff member?

<p>To familiarize the member with base facilities and conditions expeditiously.</p> Signup and view all the answers

Why should a newcomer's orientation be well planned and executed?

<p>The organizational environment makes the greatest impact on the member.</p> Signup and view all the answers

Which statement expresses the best way to improve time management?

<p>Make a list of tasks at hand, assign priorities, do top priorities first, and avoid interruptions.</p> Signup and view all the answers

What is the most difficult principle of time management?

<p>Avoiding interruptions.</p> Signup and view all the answers

Which terms make a 'good' performance standard?

<p>Measurable and realistic.</p> Signup and view all the answers

Which term is a performance criterion that measures the accuracy and timeliness of a task?

<p>Combined (qualitative and quantitative).</p> Signup and view all the answers

Which statement is descriptive of a 'good' appraisal statement?

<p>Clear and concise.</p> Signup and view all the answers

Which medical operations inspection is conducted by the Air Force Inspection Agency?

<p>Health Services Inspection (HSI).</p> Signup and view all the answers

Which type of inspection uses professionally based standards to evaluate healthcare organizations?

<p>The Joint Commission (TJC) Inspection.</p> Signup and view all the answers

What document(s) contains hospital standards and intent statements?

<p>The Joint Commission Manual.</p> Signup and view all the answers

Which program item should be included in the AF dental readiness assurance program (AFDRAP)?

<p>Monitoring availability and accessibility of dental services for active duty personnel.</p> Signup and view all the answers

Which database does CDA check for personnel who are due for a periodic examination?

<p>ASIMS.</p> Signup and view all the answers

How many AFDRAP months does CDA allow to be active at one time?

<ol start="2"> <li></li> </ol> Signup and view all the answers

Who should the Chief of Dental Services (CDS) contact if a Dental Readiness Classification 3 patient's disqualifying defect cannot be corrected prior to a permanent change of station?

<p>Losing SGH (Chief of Medical Staff).</p> Signup and view all the answers

What action should be taken if an active duty member's dental readiness classification will change to Classification 4 while deployed?

<p>Complete type 2 exam prior to departure.</p> Signup and view all the answers

Within how many days must military personnel out-process from the dental clinic with a copy of military orders?

<ol start="5"> <li></li> </ol> Signup and view all the answers

When may dental records of family members be retained in files despite exceeding three years since the last treatment?

<p>When a member of the same family has been treated in the past three years.</p> Signup and view all the answers

Which office is the official source for Air Force administrative publications and forms?

<p>AF Departmental Publishing Office.</p> Signup and view all the answers

The short title of an Air Force publication is its?

<p>Publication number.</p> Signup and view all the answers

Air Force directive publications include what types of documents?

<p>Instructions, manuals, and operating instructions.</p> Signup and view all the answers

When should you review operating instructions (OI) and guidelines?

<p>When you are newly assigned to a duty section and prior to inspections.</p> Signup and view all the answers

How should you write an OI or an AFI?

<p>Direct, active voice.</p> Signup and view all the answers

Which workload entry project code is used in the deployed theatre only?

<p>Battle related.</p> Signup and view all the answers

The daily tick sheet verifies what?

<p>All transactions entered were actually processed and serves as an audit trail for detecting errors.</p> Signup and view all the answers

Which computer roster is useful if the Chief of Dental Services wants a list of all individuals in a specific class?

<p>Dental Class Roster.</p> Signup and view all the answers

Which computer product is used to screen dental records for current dental readiness classification?

<p>AFDRAP Roster.</p> Signup and view all the answers

Which automated treatment data product displays patients needing a periodic dental evaluation?

<p>AFDRAP Patient Status Roster.</p> Signup and view all the answers

What was established as a goal for core metrics that directly relate to the success of the USAF dental Mission?

<p>SHARP-7.</p> Signup and view all the answers

Using SHARP-7 Metrics, what is the goal for maximum access to care for dental 'specialist' providers?

<p>28 Days.</p> Signup and view all the answers

When giving OHI, which toothbrush should be recommended?

<p>No brand name toothbrush should be recommended.</p> Signup and view all the answers

Dental articles and illustrations for the newspaper must be approved by whom?

<p>Superintendent/NCOIC, Preventive Dentistry officer, and Dental Squadron commander.</p> Signup and view all the answers

What is the most chronic childhood disease?

<p>Dental caries.</p> Signup and view all the answers

Where can you find procedures for conducting the children's phase program?

<p>Dental Management Guide.</p> Signup and view all the answers

What member is not covered by the Preventive Dentistry Program?

<p>Dependent wife enrolled in dental plan.</p> Signup and view all the answers

Into what two categories are AF materials classified?

<p>Supplies and equipment.</p> Signup and view all the answers

The following are all examples of durable supplies except?

<p>Gloves.</p> Signup and view all the answers

What classification of material used by AF medical treatment facilities consists primarily of office and janitorial supplies?

<p>Nonmedical Material.</p> Signup and view all the answers

Which section of Medical Logistics Services is responsible for managing property according to AF directives?

<p>Medical Material.</p> Signup and view all the answers

Which section of medical logistics services is responsible for programming equipment?

<p>Medical Equipment Management Office.</p> Signup and view all the answers

The Dental Logistics Non-commissioned Officer in Charge (NCOIC) is responsible for the management of what?

<p>Dental Logistics section.</p> Signup and view all the answers

Delegation of authority from the dental logistics NCOIC must be submitted in what format?

<p>Written format.</p> Signup and view all the answers

What form, when signed, establishes custodial responsibility for property?

<p>AF Form 1297 Temporary Issue Receipt.</p> Signup and view all the answers

Which document relieves you of custodial responsibility?

<p>Custodial Action List.</p> Signup and view all the answers

Which logistics system includes stock control and property accounting?

<p>Defense Medical Logistics Standard Support (DMLSS).</p> Signup and view all the answers

Locating and ordering supplies would be almost impossible without what?

<p>Supply identification process.</p> Signup and view all the answers

The Dental Evaluation & Consultation Service (DECS) does all of the following except?

<p>Investigating inappropriate use of dental facilities and/or funds.</p> Signup and view all the answers

Once you have gained access to DMLSS, which system's application can you use to request supplies?

<p>Customer Area Inventory Management (CAIM).</p> Signup and view all the answers

What catalog may be built and tailored to fit your needs for dental supplies?

<p>Customer Catalog.</p> Signup and view all the answers

Which supply replenishment option can be utilized using scanners and barcodes?

<p>HHT.</p> Signup and view all the answers

Local Purchase (LP) allows for direct procurement from whom?

<p>Commercial vendors or manufacturers by Medical Material through the Base Contracting Office (BCO).</p> Signup and view all the answers

Which list should be reviewed when supplies are received to ensure accuracy?

<p>Delivery List.</p> Signup and view all the answers

Which form is normally used and how many copies must the using activity prepare to turn in supply items?

<p>DD Form 1348-6, two copies.</p> Signup and view all the answers

For a controlled items inventory, who does the MTF commander appoint to perform the inventory?

<p>A disinterested officer, senior enlisted member, or a senior civilian.</p> Signup and view all the answers

Submit a letter justifying sole source procurement when there is?

<p>Only one manufacturer.</p> Signup and view all the answers

Why is it important to review the Issue/Turn-In Summary report after each issue?

<p>To ensure accurate accounting of supplied items.</p> Signup and view all the answers

Study Notes

USAF Dental Service Mission

  • Aim: Achieve oral health to ensure readiness, provide best value, and pursue excellence in operations.

Personnel Expenses Management

  • Personnel expenses are imported using the Defense Medical Human Resources System-internet (DMHRSi).

Customer Satisfaction

  • Excellence in service is provided through a commitment to service and leadership.

Program Management Advisory

  • AFMOA/SGD division chiefs advise on dental program management and policy compliance.

Dental Programs Management

  • Dental Major Command (MAJCOM) functional managers provide advice on managing dental enlisted programs.

Clinical Dentistry Responsibilities

  • Clinical Dentistry flight offers diagnostic, preventative services, and comprehensive dental treatments.

Operational Problem Resolution

  • Dental Evaluation & Consultation Service focuses on addressing operational problems and evaluating techniques in dental services.

Manpower Planning Tool

  • The Unit Manpower Document (UMD) reflects quarterly manpower authorizations by fiscal year without identifying individuals.

Functional Account Code (FAC)

  • FAC 5421 covers Clinical Dentistry and Dental Support Flights.

Dental Officer Determination

  • The Active Duty Population is a key workload factor in calculating the number of dental officers earned at clinics.

Handling Upset Patients

  • The ideal tactic for upset patients is to refrain from fault-finding.

Treatment Refusal Protocol

  • The Chief of Dental Services (CDS) contacts a member's commander if a dental patient refuses treatment.

Refusal of Treatment Documentation

  • AF Form 469 must be completed if an active duty class 3 patient refuses treatment.

Team Effectiveness through Job Satisfaction

  • Encouraging flexibility, creativity, and growth enhances job satisfaction, leading to more effective dental teams.

Addressing Aggressive Team Members

  • Establishing ground rules minimizes negative impacts from aggressive or passive team behaviors.

Consequences of Unprofessionalism

  • Unprofessional relationships in a dental setup lead to poor morale.

Characteristics of Conflict

  • Conflict is inevitable and can yield constructive outcomes.

Counseling Styles

  • The 'respect' style views subordinates as unique individuals with distinct values and responsibilities.

Directive Counseling Technique

  • TSgt Greene used a directive counseling technique by instructing A1C White to wash hands and wear gloves.

Combined Counseling Technique

  • This technique involves both counselor and counselee in addressing the issue at hand.

Counseling Process Stage

  • The preparing for counseling stage can vary in duration and complexity.

Career Path Merging

  • The 4Y0X1 and 4Y0X2 career paths merge at the SMSgt level.

Primary Trainer Role

  • Craftsman serves as the primary trainer for trainees advancing to 5- and 7-skill levels.

CCAF Enrollment

  • Air Force members are automatically enrolled in the Community College of the Air Force (CCAF) after Basic Military Training.

Examination Credit Hours

  • CCAF allows a maximum of 30 examination credit hours towards requirements.

Core Training Document

  • The Career Field and Education Training Plan (CFETP) outlines training and education requirements.

Specialty Training Task Development

  • Tasks in the Specialty Training Standard (STS) are developed from job inventories' information.

Proficiency Code Key Location

  • The complete explanation of the Proficiency Code Key can be found at the front of the STS.

Master Tasking List (MTL)

  • The MTL identifies all tasks required for a duty position.

Initial Evaluations

  • Initial evaluations for dental technicians must be conducted within 60 days of assignment.

Manual Skills Development

  • Demonstration is an effective training method for developing new manual skills.

Evaluation of Training Program

  • The most effective way to evaluate the dental training program is by observing actual trainee performance.

Dental Evaluation Objective Parts

  • Objectives consist of condition, performance, and standard.

Task Evaluation Requirements

  • Trainees must fully understand expectations before task evaluations.

Performance and Knowledge Check Method

  • Verbally questioning a trainee during task performance effectively assesses both performance and knowledge.

Training Reference Location

  • Training references for STS tasks are listed in Column 1 of the STS.

Clinic Orientation Purpose

  • Orientation aims to familiarize new personnel swiftly with base facilities and conditions.

Importance of Well-Planned Orientation

  • A well-executed orientation significantly impacts the organizational environment on the member.

Time Management Improvement

  • SSgt Williams can enhance time management by prioritizing tasks and minimizing interruptions.

Time Management Challenges

  • The most difficult principle of time management is avoiding interruptions.

Good Performance Standards

  • Performance standards should be measurable and realistic.

Combined Performance Criterion

  • This criterion assesses both accuracy and timeliness in task completion.

Appraisal Statement Characteristics

  • A "good" appraisal statement should be clear and concise.

Health Services Inspection (HSI)

  • Conducted by the Air Force Inspection Agency, it assesses unit readiness, discipline, and efficiency.

Joint Commission (TJC) Inspection

  • This inspection uses professional standards to evaluate healthcare organizations' compliance.

Accreditation Inspection Preparation

  • The Joint Commission Manual provides standards and guidance for dental service inspections.

AF Dental Readiness Assurance Program (AFDRAP)

  • The program monitors the availability and accessibility of dental services for active-duty personnel.

Dental Patient Examination Protocol

  • CDA uses ASIMS to check personnel due for periodic examinations.

AFDRAP Active Months

  • CDA permits a maximum of 2 active months within AFDRAP.

Reporting Uncorrectable Class 3 Defects

  • The CDS should contact the losing SGH if a Class 3 patient has a disqualifying defect that cannot be corrected.

Deployment Readiness Class Change

  • Prior to deployment, a type 2 exam should be completed if a dental readiness classification changes to Class 4.

PCSing Out-Processing Requirement

  • Military personnel must out-process from the dental clinic within 5 days of PCSing with a copy of military orders.

Retention of Family Dental Records

  • Family members' dental records can be kept if a family member has been treated in the past three years.

Official Source for AF Administrative Publications

  • The AF Departmental Publishing Office serves as the official source.

Short Title Definition

  • The short title of an Air Force publication denotes its publication number.

Directive Publications Types

  • Air Force directives encompass instructions, manuals, and operating instructions.

Operating Instructions Review

  • Review operating instructions upon new assignments and before inspections.

Writing Guidelines for OI or AFI

  • Recommend writing in direct, active voice for OIs and AFIs.

Deployed Workload Entry Project Code

  • The "Battle related" code is only used in deployed theatres.

Daily Tick Sheet Functions

  • The tick sheet verifies transaction processing and serves as an audit trail for data entry errors.

Dental Class Roster Usage

  • Useful for obtaining a list of all individuals in a specific dental class.

Dental Readiness Screening Product

  • The AFDRAP Roster screens dental records for current readiness classifications.

Automated Treatment Data Product

  • The AFDRAP Patient Status Roster identifies patients needing periodic evaluations based on AFDRAP status.

SHARP-7 Core Metric Goal

  • Established as a goal for core metrics relating to the success of the USAF dental mission.

Access to Care Goal

  • The SHARP-7 Metrics set a goal of 28 days for maximum access to dental specialists.

Oral Hygiene Instruction (OHI) Recommendation

  • No specific brand toothbrush should be promoted during OHI.

Approval for Dental Articles

  • Articles require approval from relevant supervisory and dental personnel to ensure accuracy and positive representation.

Most Common Childhood Disease

  • Dental caries is noted as the most chronic childhood disease.

Children's Phase Program Procedures

  • Procedures can be found in the Dental Management Guide.

Preventive Dentistry Program Coverage

  • Dependent spouses enrolled in the dental plan are not covered by the Preventive Dentistry Program.

AF Materials Classification

  • AF materials are categorized into supplies and equipment.

Durable Supplies Definition

  • Gloves are not classified as durable supplies.

Nonmedical Material Classification

  • This classification consists primarily of office and janitorial supplies and equipment used by AF medical facilities.

Medical Logistics Services Responsibilities

  • Medical Material section handles requests, receipt, storage, issue, control, and accounting of property per AF directives.

Medical Equipment Management Office Role

  • Tasked with programming equipment and maintaining inventory accountability.

Dental Logistics Management

  • The Dental Logistics NCOIC manages the section and reports to the Dental manager/Superintendent or NCOIC.

Custodial Authority Delegation

  • Written delegation must include authorized personnel signatures and be forwarded to Medical Material.

Custodial Responsibility Establishment Form

  • AF Form 1297, Temporary Issue Receipt, establishes custodial responsibility.

Custodial Responsibility Relief Document

  • The Custodial Action List relieves individuals of custodial responsibility.

DMLSS Functions

  • The Defense Medical Logistics Standard Support System encompasses inventory management, procurement, property accounting, and facility management.

Ordering Supplies Procedures

  • A supply identification process is crucial for locating and ordering supplies.

Dental Evaluation & Consultation Service (DECS) Role

  • DECS does not investigate inappropriate use of dental facilities or funds.

DMLSS Access for Supply Requests

  • After gaining access to DMLSS, use the Customer Area Inventory Management (CAIM) application to request supplies.

Tailored Customer Catalog

  • A catalog tailored to fit needs can be built post information gathering for dental supplies.

Scanning Supply Replenishment

  • HHT (Hand Held Terminal) replenishment option employs scanners and barcodes.

Local Purchase (LP) Authorization

  • Local Purchase permits direct procurement from vendors via the Base Contracting Office.

Delivery Verification List

  • Review the Delivery List upon

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