IT Concepts and Practices

• Agile methods, such as Scrum and Kanban, help to create a structure for work and ensure that each sprint delivers.
• A SWOT-schema can be used to assess a company's strengths, weaknesses, opportunities, and threats.
• DevOps is a philosophy of working together that combines the development and operation of software.
• CI (Continuous Integration) is a method of constantly integrating and testing software.
• CD (Continuous Delivery) is a process of deploying code to a group of test users to ensure that it works before it is executed.
• Best Practice is a set of guidelines that companies should follow to maintain an IT-environment in line with the manufacturer.
• ITIL is a set of practices and guidelines that aim to improve an organisation's IT-environment. It can be certified.
• SLA is an agreement that specifies what a company can expect from a customer and what the customer can expect from the company.
• IUR is a term that refers to the rights that a Microsoft partner has to use the software.

Test your knowledge of key IT concepts and practices such as Agile methods, SWOT analysis, DevOps, CI/CD, Best Practice, ITIL, SLA, and IUR.