IT/IS Applications and Software Development Methodologies Quiz
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Questions and Answers

Which of the following is an example of an IT/IS application in the industry mentioned in the text?

  • Customer Relationship Management (CRM) (correct)
  • Software Development Methodologies
  • Enterprise Information Management
  • Warehouse Management System (WMS)

What is the goal of Customer Relationship Management (CRM) mentioned in the text?

  • To manage the supply chain
  • To manage a company's relationships and interactions with existing customers and potential customers
  • To develop software applications
  • To improve business relationships to grow your business (correct)

Which of the following is NOT mentioned as a typical industry application of IT and IS in the text?

  • Customer Relationship Management (CRM)
  • Supply Chain Management (SCM)
  • Enterprise Resource Planning (ERP)
  • Software Development Methodologies (correct)

What is the topic of the session on August 24, 2023, according to the text?

<p>IT/IS Applications in Industry (D)</p> Signup and view all the answers

Who is the instructor for the session on August 24, 2023, according to the text?

<p>Dr. Yousef Abu Nahleh (A), Dr. Yousef Abu Nahleh (B), Dr. Yousef Abu Nahleh (C), Dr. Yousef Abu Nahleh (D)</p> Signup and view all the answers

Match the following IT/IS applications with their definitions:

<p>Customer Relationship Management (CRM) = Technology for managing a company's relationships and interactions with existing customers and potential customers Supply Chain Management (SCM) = Management of the flow of goods and services, involving the movement and storage of raw materials, of work-in-process inventory, and of finished goods Enterprise Resource Planning (ERP) = Integrated management of core business processes, often in real-time and mediated by software and technology Warehouse Management System (WMS) = System that supports the daily operations in a warehouse, such as receiving, put-away, picking and shipping of goods</p> Signup and view all the answers

Match the following terms with their abbreviations:

<p>Enterprise Information Management = EIM Customer Relationship Management = CRM Supply Chain Management = SCM Warehouse Management System = WMS</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>IT/IS Applications = Technology solutions that are designed to support and enhance business processes Software Development Methodologies = Approaches to the process of software development Typical Industry Applications of IT and IS = Commonly used IT/IS systems in various industries Learning outcomes = Statements that describe what a learner is expected to know, understand, and/or be able to demonstrate after completing a session</p> Signup and view all the answers

Match the following abbreviations with their full forms:

<p>CRM = Customer Relationship Management SCM = Supply Chain Management ERP = Enterprise Resource Planning WMS = Warehouse Management System</p> Signup and view all the answers

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