9 Questions
Which of the following is an example of an IT/IS application in the industry mentioned in the text?
Customer Relationship Management (CRM)
What is the goal of Customer Relationship Management (CRM) mentioned in the text?
To improve business relationships to grow your business
Which of the following is NOT mentioned as a typical industry application of IT and IS in the text?
Software Development Methodologies
What is the topic of the session on August 24, 2023, according to the text?
IT/IS Applications in Industry
Who is the instructor for the session on August 24, 2023, according to the text?
Dr. Yousef Abu Nahleh
Match the following IT/IS applications with their definitions:
Customer Relationship Management (CRM) = Technology for managing a company's relationships and interactions with existing customers and potential customers Supply Chain Management (SCM) = Management of the flow of goods and services, involving the movement and storage of raw materials, of work-in-process inventory, and of finished goods Enterprise Resource Planning (ERP) = Integrated management of core business processes, often in real-time and mediated by software and technology Warehouse Management System (WMS) = System that supports the daily operations in a warehouse, such as receiving, put-away, picking and shipping of goods
Match the following terms with their abbreviations:
Enterprise Information Management = EIM Customer Relationship Management = CRM Supply Chain Management = SCM Warehouse Management System = WMS
Match the following terms with their descriptions:
IT/IS Applications = Technology solutions that are designed to support and enhance business processes Software Development Methodologies = Approaches to the process of software development Typical Industry Applications of IT and IS = Commonly used IT/IS systems in various industries Learning outcomes = Statements that describe what a learner is expected to know, understand, and/or be able to demonstrate after completing a session
Match the following abbreviations with their full forms:
CRM = Customer Relationship Management SCM = Supply Chain Management ERP = Enterprise Resource Planning WMS = Warehouse Management System
Test your knowledge on IT/IS applications and software development methodologies in this quiz. Gain a deeper understanding of how these concepts are applied in industry.
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