IT Planning and Management Challenges

The capabilities to differentiate, customize and individualize the product or service with the use of ______ in a cost effective fashion may produce a competitive advantage.

A ______ is a simplified representation of a real object or phenomenon.

The CIO must be able to justify the ______ in business terms that everyone can understand.

Computerized ______ systems can fully automate a certain business functions by replacing human labor.

______ of products or services leading to higher customer satisfaction.

According to a Gartner Research survey of 1500 chief ______ officers (CIOs), the two most critical management issues are integrating a business and IT strategies.

Integrating a business and ______ strategies is one of the critical management issues.

The IT department typically does is bundle up projects around ______ and asks the chief financial officer for money.

Automation can reduce the need for ______ human labor while changing the nature of the labor required.

Automation increases ______ which means lower cost per unit output.