10 Questions
The capabilities to differentiate, customize and individualize the product or service with the use of ______ in a cost effective fashion may produce a competitive advantage.
information
A ______ is a simplified representation of a real object or phenomenon.
model
The CIO must be able to justify the ______ in business terms that everyone can understand.
expenditure
Computerized ______ systems can fully automate a certain business functions by replacing human labor.
information
______ of products or services leading to higher customer satisfaction.
quality
According to a Gartner Research survey of 1500 chief ______ officers (CIOs), the two most critical management issues are integrating a business and IT strategies.
information
Integrating a business and ______ strategies is one of the critical management issues.
IT
The IT department typically does is bundle up projects around ______ and asks the chief financial officer for money.
technology
Automation can reduce the need for ______ human labor while changing the nature of the labor required.
routine
Automation increases ______ which means lower cost per unit output.
productivity
This quiz assesses your understanding of common IT planning mistakes, such as inadequate architecture and failure to integrate systems at a reasonable cost. It also covers the importance of justifying IT spending and communicating its value to senior management.
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