IT Planning and Management Challenges
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Questions and Answers

The capabilities to differentiate, customize and individualize the product or service with the use of ______ in a cost effective fashion may produce a competitive advantage.

information

A ______ is a simplified representation of a real object or phenomenon.

model

The CIO must be able to justify the ______ in business terms that everyone can understand.

expenditure

Computerized ______ systems can fully automate a certain business functions by replacing human labor.

<p>information</p> Signup and view all the answers

______ of products or services leading to higher customer satisfaction.

<p>quality</p> Signup and view all the answers

According to a Gartner Research survey of 1500 chief ______ officers (CIOs), the two most critical management issues are integrating a business and IT strategies.

<p>information</p> Signup and view all the answers

Integrating a business and ______ strategies is one of the critical management issues.

<p>IT</p> Signup and view all the answers

The IT department typically does is bundle up projects around ______ and asks the chief financial officer for money.

<p>technology</p> Signup and view all the answers

Automation can reduce the need for ______ human labor while changing the nature of the labor required.

<p>routine</p> Signup and view all the answers

Automation increases ______ which means lower cost per unit output.

<p>productivity</p> Signup and view all the answers

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