Questions and Answers
Which section of the Control Panel is used to edit a user's Microsoft Outlook account profile?
What is the most responsible way to dispose of old CRT monitors according to regulatory standards?
To enhance the security of a server room, which TWO security measures should be implemented?
When facing an encrypted email on your smartphone, what is the best initial action to take?
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Which option is NOT a valid method to secure a server room's physical access?
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What should you not do with CRT monitors when replacing them with LCD models?
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Which of the following is a direct benefit of using a badge reader in server room security?
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Which disposal method for CRT monitors is least environmentally responsible?
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Which of the following components presents the largest risk of electrical shock to a technician?
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What should be the first step to take when troubleshooting an email application that crashes with an error message?
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Which type of malware is specifically designed to capture a user's data when entered into applications?
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Which command-line entry would be most effective for checking connectivity to a specific website on a Windows system?
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In the context of troubleshooting a mobile email app, what would be the least effective first step?
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Which of the following is not likely to contribute to electrical shock risk when servicing devices?
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If an application repeatedly crashes with a specific error message, which action would typically provide the quickest resolution?
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What type of malware might be confused with a keylogger but is actually designed to create backdoor access?
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Study Notes
Control Panel and Microsoft Outlook
- Use the Mail section in the Control Panel to edit account profiles related to a Microsoft Outlook client.
Disposal of CRT Monitors
- Proper disposal of old CRT monitors should follow local government regulations and handling procedures to ensure environmental safety.
Server Room Security
- To increase server room security, consider installing:
- Badge reader for controlled access.
- Biometric lock for enhanced security.
Accessing Encrypted Emails
- If unable to open an important encrypted email on a smartphone, the best action is to open the email using the device's web browser and corporate webmail for access.
Electrical Shock Risks
- The component that presents the largest risk of electrical shock to a technician is the Power supply due to its high voltage.
Troubleshooting Mobile Email App
- As a first step to resolve the mobile email app crash with error Code123, clear the app's cache to remove any temporary issues affecting performance.
Type of Malware
- Keylogger is a type of malware specifically designed to capture confidential information by recording keystrokes from a user.
Command-Line Functionality
- The command-line entry for testing connectivity to a website (like diontraining.com) is essential for diagnosing network issues, although the specific command entry was not provided in the text.
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Description
Test your knowledge on various IT topics including Microsoft Outlook account settings, proper disposal of CRT monitors, and enhancing server room security. This quiz also covers email encryption access and troubleshooting mobile email applications, ensuring comprehensive understanding of IT maintenance and safety practices.
