ISA Chapters 1-7 Flashcards

Questions and Answers

What describes a driver of the Information Age?

Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making

All but 1 of these choices (correct)

Skills, experience, and expertise, coupled with information and intelligence, which creates a person's intellectual resources

Raw facts that describe the characteristics of an event or object

Which of the following is an example of a competitive strategy employed by a firm?

Increasing the price of its product when raw material prices increase

Launching a unique product targeted at a section of consumers (correct)

Advertising its products nationwide like its competitor organizations

Laying off staff in order to cut down costs during a recession period

Which of the following types of employees at Kroger will be likely to need data with the finest granularity?

The Chief Information Officer

The Chief Executive Officer

The Oxford Store Manager (correct)

The Chief Operating Officer

What improves business process efficiencies by simplifying or eliminating unnecessary steps?

Streamlining Signup and view all the answers

What area of information security focuses on preventing identity theft?

Authentication and authorization Signup and view all the answers

What type of information would Constance Abramowitz use to successfully perform her job as a service department manager?

On Saturday, December 9, Guido's Transmission Service had many more walk-in customers during the morning than during the afternoon hours. Signup and view all the answers

What measures the progress of critical success factors?

Key performance indicators Signup and view all the answers

What type of core driver of the Information Age is the best-selling product from the previous quarter?

Information Signup and view all the answers

What is a system?

A collection of parts, the system as a whole Signup and view all the answers

What is the goal of value chain analysis?

Value chain analysis, supplier management Signup and view all the answers

What type of decisions are made when you have a few established processes to help evaluate potential solutions, but not enough to lead to a definite recommended decision?

Semi-structured decisions Signup and view all the answers

What should a wholesaler be most threatened by?

Disintermediation Signup and view all the answers

What does not represent an example of Dividends reducing its costs through ebusiness?

Hiring more workers for the salad line Signup and view all the answers

Study Notes

Information Age Drivers

A driver of the Information Age is a person with skills, experience, and expertise, coupled with information and intelligence, creating their intellectual resources.
Information Age drivers also include information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.

Competitive Strategies

A competitive strategy employed by a firm is launching a unique product targeted at a section of consumers.
This strategy helps firms differentiate themselves from competitors.

Business Process Efficiencies

Streamlining improves business process efficiencies by simplifying or eliminating unnecessary steps.
This helps organizations reduce waste and increase productivity.

Information Security

Authentication and authorization are crucial in preventing identity theft.
This area of information security focuses on verifying user identities and controlling access to sensitive information.

Business Decision Making

Key performance indicators (KPIs) measure the progress of critical success factors.
KPIs help organizations track their performance and make informed decisions.

Systems Thinking

A system is a collection of parts that link to achieve a common purpose.
Systems thinking involves monitoring the system as a whole to understand its dynamics and interactions.

Value Chain Analysis

Value chain analysis identifies processes in which a firm can add value for the customer and create a competitive advantage.
This analysis helps firms identify areas for improvement and create a cost or differentiation advantage.

Decision Making Types

Semi-structured decisions are made when there are a few established processes to help evaluate potential solutions, but not enough to lead to a definite recommended decision.
These decisions require a combination of analysis and judgment.

E-Business and Disintermediation

Disintermediation occurs when a firm is eliminated from a supply chain due to the introduction of new technology or business models.
Wholesalers are particularly vulnerable to disintermediation due to the rise of e-business and digital platforms.

Business Process Improvement

E-business can help organizations reduce costs by streamlining business processes.
Examples of cost reduction through e-business include creating apps for ordering, using AI for processing applications, and implementing inventory software.

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Description

Test your knowledge of the key concepts from Chapters 1 to 7 of the Information Systems Analysis course. This quiz covers definitions, theories, and applications critical to understanding the Information Age. Enhance your study with flashcards that challenge your comprehension and strategic decision-making skills.