IS3103 Information Systems Leadership and Communication: Workshop 7 Quiz

Play an AI-generated podcast conversation about this lesson

What is the main difference between expert power and legitimate power?

Expert power depends on the person, while legitimate power depends on the position. (correct)

Expert power is based on coercion, while legitimate power is based on rewards.

Expert power is about delivering rewards, while legitimate power is about administering punishment.

Expert power involves punishment, while legitimate power involves alliances.

Which source of power is described as the ability to deliver something of value to others?

Referent power

Coercive power

Reward power (correct)

Legitimate power

Why is leadership considered unable to exist without power?

Because leaders need to be in positions of authority to lead effectively.

Because power is essential in managing organizational resources. (correct)

Because leaders must be role models to exert influence on others.

Because leadership solely depends on one's expertise.

Which type of power is more about being a role model for others to follow?

Referent power Signup and view all the answers

In what way does coercive power differ from legitimate power?

Coercive power is based on punishment, while legitimate power is based on position. Signup and view all the answers

What must be the primary aim when using power in terms of leadership classification?

Working towards group goals Signup and view all the answers

What type of power, based on person and not position, is suggested by cost/benefit ratios for leaders to heavily rely on?

Expert and referent power Signup and view all the answers

What do successful leaders need to accumulate and use to achieve their own objectives in an organization?

Informal power Signup and view all the answers

Which power is especially useful when formal power channels have failed for leaders attempting to achieve organizational objectives?

Informal power Signup and view all the answers

What is a characteristic of external change agents in organizations?

Objective perspective and inadequate understanding of the organization Signup and view all the answers

Which step in Kotter's Eight-Step Change Management Model involves creating a vision to help direct the change effort?

Developing a vision and strategy Signup and view all the answers

What is the purpose of generating short-term wins in the change process according to Kotter's model?

Planning for visible improvement in performance or 'wins' Signup and view all the answers