Questions and Answers
What must be done after erasing a device to ensure it is no longer associated with your account?
In Disk Utility, what is the first action to take when you want to erase a Mac?
What should you do in Apple Configurator to erase a selected device?
What happens to devices after selecting the erase action in Apple Configurator?
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What is the final step to reinstall macOS after erasing a disk in Disk Utility?
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What must be disabled before performing a reset on an iPhone or iPad?
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What does the Reset All Settings option do?
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What will be erased if you choose 'Erase All Content and Settings'?
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Which of the following settings will NOT be deleted when performing a Reset Network Settings?
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How can a user restore their device after a reset?
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What does the Reset Keyboard Dictionary option do?
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Which setting does the Reset Location & Privacy affect?
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What must users do after resetting their iPhone if they want to keep their mobile plan?
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Study Notes
Performing a Reset - iPhone/iPad
- Navigate to Settings > General > Transfer or Reset Phone > Reset to perform resets.
- Find My must be disabled before proceeding; ensure a backup is made beforehand.
- Types of Reset do not delete Data or Media, allowing for data retention.
- Reset All Settings resets network settings, keyboard dictionary, home screen layout, and privacy settings but does not erase data or media.
- Reset Network Settings clears Wi-Fi networks, passwords, Bluetooth connections, VPN settings, and cellular preferences.
- Delete all eSIMs removes eSIM and data plan settings; for cancellation, contact mobile carrier.
- Reset Keyboard Dictionary removes all custom words added by the user.
- Reset Home Screen Layout restores built-in apps to their default arrangement.
- Reset Location & Privacy prompts apps again for access permissions regarding location services, microphone, camera, and photos.
- Erase All Content and Settings signs the user out of Apple ID, returns settings to factory defaults, and deletes all personal data.
- Items erased include apps, Apple ID information, Find My, Activation Lock, Wallet, and eSIM (options to erase or keep are provided).
- Ensure Find My is turned off prior to erasure; back up data to enable restoration post-reset.
- After the erase, remove the device from the Trusted Devices list under Apple ID settings.
Using Disk Utility to Erase a Mac
- Start by entering macOS Recovery, accessing Disk Utility to erase the disk.
- After erasure, select Reinstall macOS to initiate installation of the operating system.
Erasing a Device in Apple Configurator
- Apple Configurator allows for erasing and unsupervising selected devices.
- Choose devices or Blueprints to erase, using the path Actions > Advanced > Erase All Content and Settings.
- Control-click on selected items for quick access to the erase option.
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Description
Explore the essential resetting procedures for your iPhone or iPad. This quiz covers various types of resets, including their impact on data, settings, and backup restoration. Ensure you are informed about handling your device effectively before and after a reset.