iPhone/iPad Reset Procedures
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Questions and Answers

What must be done after erasing a device to ensure it is no longer associated with your account?

  • Reinstall macOS immediately after erasing
  • Change your Apple ID password
  • Remove the device from your Trusted Devices list (correct)
  • Add the device to your Trusted Devices list
  • In Disk Utility, what is the first action to take when you want to erase a Mac?

  • Log out of your Apple ID account
  • Select the disk and click on 'Erase Disk'
  • Start in MacOS Recovery and select Disk Utility (correct)
  • Choose 'Reinstall macOS' in the utilities window
  • What should you do in Apple Configurator to erase a selected device?

  • Choose File > Erase Device Settings
  • Control-click and choose Advanced > Erase All Content and Settings (correct)
  • Navigate to Settings and select Erase Device
  • Select the device and click on 'Erase Selected'
  • What happens to devices after selecting the erase action in Apple Configurator?

    <p>Devices are erased and unsupervised</p> Signup and view all the answers

    What is the final step to reinstall macOS after erasing a disk in Disk Utility?

    <p>Choose 'Reinstall macOS' in the utilities window</p> Signup and view all the answers

    What must be disabled before performing a reset on an iPhone or iPad?

    <p>Find My</p> Signup and view all the answers

    What does the Reset All Settings option do?

    <p>Restores built-in apps to their original layout</p> Signup and view all the answers

    What will be erased if you choose 'Erase All Content and Settings'?

    <p>Find My and Apple ID</p> Signup and view all the answers

    Which of the following settings will NOT be deleted when performing a Reset Network Settings?

    <p>Apple Pay Cards</p> Signup and view all the answers

    How can a user restore their device after a reset?

    <p>By restoring a backup</p> Signup and view all the answers

    What does the Reset Keyboard Dictionary option do?

    <p>Removes all words added to the dictionary</p> Signup and view all the answers

    Which setting does the Reset Location & Privacy affect?

    <p>Requests permissions for location services again</p> Signup and view all the answers

    What must users do after resetting their iPhone if they want to keep their mobile plan?

    <p>Contact their carrier</p> Signup and view all the answers

    Study Notes

    Performing a Reset - iPhone/iPad

    • Navigate to Settings > General > Transfer or Reset Phone > Reset to perform resets.
    • Find My must be disabled before proceeding; ensure a backup is made beforehand.
    • Types of Reset do not delete Data or Media, allowing for data retention.
    • Reset All Settings resets network settings, keyboard dictionary, home screen layout, and privacy settings but does not erase data or media.
    • Reset Network Settings clears Wi-Fi networks, passwords, Bluetooth connections, VPN settings, and cellular preferences.
    • Delete all eSIMs removes eSIM and data plan settings; for cancellation, contact mobile carrier.
    • Reset Keyboard Dictionary removes all custom words added by the user.
    • Reset Home Screen Layout restores built-in apps to their default arrangement.
    • Reset Location & Privacy prompts apps again for access permissions regarding location services, microphone, camera, and photos.
    • Erase All Content and Settings signs the user out of Apple ID, returns settings to factory defaults, and deletes all personal data.
    • Items erased include apps, Apple ID information, Find My, Activation Lock, Wallet, and eSIM (options to erase or keep are provided).
    • Ensure Find My is turned off prior to erasure; back up data to enable restoration post-reset.
    • After the erase, remove the device from the Trusted Devices list under Apple ID settings.

    Using Disk Utility to Erase a Mac

    • Start by entering macOS Recovery, accessing Disk Utility to erase the disk.
    • After erasure, select Reinstall macOS to initiate installation of the operating system.

    Erasing a Device in Apple Configurator

    • Apple Configurator allows for erasing and unsupervising selected devices.
    • Choose devices or Blueprints to erase, using the path Actions > Advanced > Erase All Content and Settings.
    • Control-click on selected items for quick access to the erase option.

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    Description

    Explore the essential resetting procedures for your iPhone or iPad. This quiz covers various types of resets, including their impact on data, settings, and backup restoration. Ensure you are informed about handling your device effectively before and after a reset.

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