Introduction to the Study of Administration
39 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following best describes the focus of classical administrative theory as developed by authors like Henry Fayol?

  • Prioritizing organizational structure and ensuring efficient departmental functions. (correct)
  • Adapting organizational structures to suit technological advancements.
  • Emphasizing the social and psychological factors affecting employee productivity.
  • Optimizing task performance through scientific methods.

What is the main characteristic of the organization according to Idalberto Chiavenato?

  • Rigid hierarchical structures
  • Heterogeneity in size, characteristics, structure, and objectives (correct)
  • Homogeneity in size and objectives
  • Standardized operational processes

How did Frederick Winslow Taylor's functional organization aim to improve efficiency?

  • By eliminating managerial oversight to empower workers.
  • By ensuring each worker performs a wide variety of tasks to increase adaptability.
  • By centralizing decision-making to ensure consistency across all departments.
  • By dividing supervisory roles into specialized functions, each with authority in its area. (correct)

How do neo-classical authors differ from classical authors in their approach to administration?

<p>Neo-classical authors prioritize practical applications and concrete results, while classical authors focus on organizational structure. (C)</p> Signup and view all the answers

What is the primary focus of the 'emphasis on people' approach in administrative theory?

<p>Prioritizing human relations and understanding the impact of social factors on productivity. (B)</p> Signup and view all the answers

How did the Industrial Revolution influence the focus of study of administration?

<p>It led to a separation of manual and intellectual labor and an emphasis of division of labor. (A)</p> Signup and view all the answers

What did the Hawthorne studies reveal about workplace dynamics?

<p>The significant influence of group dynamics and social factors on worker productivity. (B)</p> Signup and view all the answers

Which of the following best describes the key focus of the behavioral theory in the neoclassical era of administrative thought?

<p>Understanding group dynamics and organizational behavior as a network of decision-making process (D)</p> Signup and view all the answers

How does the theory of systems view organizations?

<p>As open systems that interact with their environment, taking in inputs and releasing outputs. (B)</p> Signup and view all the answers

What is the primary goal of applying the administrative process in an organization?

<p>To streamline operations in a systematic and effective manner (B)</p> Signup and view all the answers

What distinguishes successful organizations regarding adaptation?

<p>Their capacity to effectively adapt and adjust to environmental demands. (C)</p> Signup and view all the answers

How did Max Weber describe bureaucracy as an organizational model?

<p>As the most efficient way to address the issue within a complex organization. (C)</p> Signup and view all the answers

How does specialization of labor contribute to organizational efficiency according to classical administrative theory?

<p>It enhances efficiency by allowing workers to focus on specific tasks. (A)</p> Signup and view all the answers

Which of the following best describes the role of the 'linking-pin' function in management?

<p>To promote the coordination and knowledge exchange between different levels inside the organization. (C)</p> Signup and view all the answers

Which characteristics defines the 'Era of Information' in the evolution of organizations?

<p>Flexible structures, decentralized decision-making and fluid management. (C)</p> Signup and view all the answers

Which theorist is credited with popularizing the concept of 'Consciously coordinated activities' as central to organizations?

<p>Idalberto Chiavenato (B)</p> Signup and view all the answers

What is the 'scalar chain' principle described by Henry Fayol?

<p>A chain of command from top to bottom should be followed, but can be trespassed to ensure organizational action. (D)</p> Signup and view all the answers

How does the text describe the evolution of human resources management?

<p>An transition that acknowledges human capital as key for corporate innovation. (D)</p> Signup and view all the answers

Which organizational form typically has a well-defined chain of command where everyone from the highest executive to the lowest member reports to somebody who is in their area of expertise?

<p>Lineal (A)</p> Signup and view all the answers

Which of the followings discplines often collaborate with the administration of the human resources?

<p>Sociology and Economy. (B)</p> Signup and view all the answers

Which one of the following statements about the principles proposed by Henry Fayol is not true?

<p>None of the options. (B)</p> Signup and view all the answers

Which is not a phase of the selection according to the text?

<p>Contratation. (B)</p> Signup and view all the answers

Which sentence best describes the theory of Contingency?

<p>A company need to change to survive and have a better result according to market. (A)</p> Signup and view all the answers

Who said that the capital implicates people with ethics, solidarity and consciousness?

<p>Fidel Castro. (D)</p> Signup and view all the answers

What is the purpose of job analysis?

<p>To identify and describe the tasks, duties, and responsibilities of a job. (C)</p> Signup and view all the answers

Which of the functions is not done in Human Capital's area?

<p>Job Security. (A)</p> Signup and view all the answers

A company is looking for people, what phase must follow from human capital in the text?

<p>Recruitment. (C)</p> Signup and view all the answers

What is one of the most important points from Human Capital?

<p>The relation with employers. (B)</p> Signup and view all the answers

Why is it so important the study of the administration's science?

<p>Because it allows to see and act in the change's process from companies. (C)</p> Signup and view all the answers

As mentioned in the text, which one is needed for a business to have competitive advantage?

<p>A and B options. (B)</p> Signup and view all the answers

Which of the following is not a characteristic of a bureaucracy?

<p>Informal rules and procedures. (D)</p> Signup and view all the answers

Which of the following is NOT a characteristic of a formal organization?

<p>Personal relationships. (C)</p> Signup and view all the answers

Which factor(s) contribute to the external challenges that human resource managers face?

<p>All of the above. (D)</p> Signup and view all the answers

Which of the options follows a correct set of activities that are directly related to tasks in HR?

<p>Selection, planning, training and compensation. (D)</p> Signup and view all the answers

How do industrial engineers contribute to the administration of human resources?

<p>They help to divide actions and basic tasks. (D)</p> Signup and view all the answers

Which is the main characteristic of industrialization in XX century?

<p>Constant change and many challenges. (A)</p> Signup and view all the answers

According to the text; what implies capital intellect?

<p>A and B options. (B)</p> Signup and view all the answers

Which of the following is NOT and advantages from specialization of labor?

<p>Work manual it is mixed with intellect. (C)</p> Signup and view all the answers

Why is the knowledge of management necessary for success in business?

<p>Because allows see an act in company's process. (A)</p> Signup and view all the answers

Flashcards

What is Organization?

The technical structuring of relations between functions, levels and activities.

What is a Formal Organization?

A structure that plans to establish relationships between components.

What is Informal Organization?

Aspects of the system not formally planned, arising spontaneously.

What is Functional Organization?

Dividing work and specializing functions from manager to worker.

Signup and view all the flashcards

What is Lineal or Staff Organization?

An organization lacking authority to make decisions directly.

Signup and view all the flashcards

What are Organizations (Chiavenato)?

Heterogeneous groups with varied sizes, characteristics, and objectives.

Signup and view all the flashcards

What is Organisation as a system?

A system of consciously coordinated activities of two or more people.

Signup and view all the flashcards

What is Administration?

Planning, organizing, directing, and controlling resources to achieve goals.

Signup and view all the flashcards

What is Administration (Jiménez Castro definition)?

Science using principles, techniques, to enable rational cooperative effort.

Signup and view all the flashcards

What is Administration (Fremont E. Kast definition)?

Coordinates individuals and resources to achieve organizational objectives.

Signup and view all the flashcards

What is Task Focus?

Emphasizes tasks to resolve factory problems, by Taylor.

Signup and view all the flashcards

What is Scientific Management?

The principles and standards to improve manual labor and materials use.

Signup and view all the flashcards

What is functional organization?

The practice breaking work into smaller components of supervisor.

Signup and view all the flashcards

What is Henry Fayol's Administration?

Planning, organizing, directing and controlling, used in administrative theory.

Signup and view all the flashcards

What is Planning?

The idea of visualizing and charting a program of actions.

Signup and view all the flashcards

What is Organizing?

Constructing the firm's material and social structures.

Signup and view all the flashcards

What is Directing?

Guiding and orienting the personnel.

Signup and view all the flashcards

What is Coordinating?

Joining, uniting, and harmonizing collective acts.

Signup and view all the flashcards

What is Controlling?

Verifying accordance with established rules and orders.

Signup and view all the flashcards

What is Emphasis on Structure?

A universal set of principles of operation.

Signup and view all the flashcards

What is Burocracy?

Legal character of rules and regulations.

Signup and view all the flashcards

What does Formal Character mean?

Communications in formal writing.

Signup and view all the flashcards

What does Rational mean in organizations?

Examining a company to determine its strength and strategy.

Signup and view all the flashcards

What is Impersonality about in work?

Detachment in work relations.

Signup and view all the flashcards

What is Hierarchical?

The well-defined hierarchy of authority.

Signup and view all the flashcards

What is emphasis on humans?

The importance and concern for people.

Signup and view all the flashcards

What is key conclusion of experiments at Hawthorne?

Work is a typical group activity.

Signup and view all the flashcards

What is emphasis in structruralist focus?

Looking beyond the organizational diagram.

Signup and view all the flashcards

What is a flexible type of organization?

An open systems adapt to its environment.

Signup and view all the flashcards

What is the goal?

Improving personnel's productive contributions to the organization.

Signup and view all the flashcards

What is intellectual capital?

Skills and knowledge held by a company's employees.

Signup and view all the flashcards

What outside factors impact a business?

External environment, a companies economy.

Signup and view all the flashcards

What is the modern organization environment?

Processes, systems, functions of how a business should run.

Signup and view all the flashcards

What is Recruitment?

Procedures to attract qualified organizational candidates.

Signup and view all the flashcards

What is the process?

Screening recruits to fit organizational roles.

Signup and view all the flashcards

What is Contracting?

Formalizing a legal work relationship.

Signup and view all the flashcards

What is the Introduction phase?

Integrating new members into the organization

Signup and view all the flashcards

What is Training?

Altering employee behavior to meet company goals.

Signup and view all the flashcards

What do proactive agents contribute?

Skills, initiative, decision making, and skills.

Signup and view all the flashcards

Study Notes

Introduction to the Study of Administration

  • The fundamental aspects of administration as a science are explored
  • The function of organizations is explained
  • The book presents different approaches to the study of administration
  • A large importance is placed on the contribution to organizational development
  • It represents an effort to develop the science of administration

First Section

  • Exploration is done of the administration study as part of industrial development
  • Development occurred because of increased processes from a rapid increase in production
  • Schools of thought emerged to explain working conditions
  • Different authors explain the administrative thought evolution from their perspectives
  • Contributions from classic and neoclassical authors, and administration theories are included
  • These contributed to the administrative process and the importance of human resource administration

Second Section

  • Discusses that success of any organization/company relies on planning, defined as:
  • Future scenario forecasting
  • Determining desired results through environment analysis to minimize risks
  • Optimizing resources and defining strategies to achieve organizational goals
  • Planning is a necessity to ensure performance levels
  • It involves a formal procedure to generate results, articulated as decisions in an integrated system, associated with a rational process

Third Section

  • An analysis is done of the emergence of civil society organizations (CSOs)
  • CSOs in Mexico in the 1960s and 70s were mainly focused on charity, paternalism, and being apolitical
  • In the 1980s, new CSOs emerged due to the economic crisis and democratization
  • The number of registered CSOs increased from 2,364 in 1994, to 6,887 in 2000, and 10,620 in 2008
  • These organizations have undergone transformations due to changing context, and governments must face new challenges related to credibility of policies
  • Collaboration between the State and civil society improves national governance through better representation and democratic action
  • CSOs help resolve problems and raise awareness

Fourth Section

  • Focuses on new administrative tools resulting from global organizational development
  • Organizations adopt new administrative modernization processes
  • New Administrative Tools represent essential strategies for modern management
  • They help with making timely decisions amid conflicting situations in internal and external company processes
  • Research presents two chapters: "New Administrative Tools: Personal Impact" and "New Administrative Tools: Organizational Impact"
  • Offers a clear presentation of the New Theory of Administration that seeks to address new paradigms
  • Includes Coaching, Mentoring, Empowerment, Emotional Intelligence, Outsourcing, Kaizen, Benchmarking, and Balanced Scorecard

Organization

  • Modern administration study, authors suggest organization is the structure of relationships needed
  • Needs to be technical structuring of relations between functions, levels, and activities of social organizations.
  • This achieves goal efficiency by Reyes Ponce in 2008
  • Reyes Ponce's study includes these forms:
  • Formal organization: planned structure to establish relation patterns between components for objective achievement
  • Informal organization: aspects that have not been formally planned occur within the environment, spontaneously occurring between participants
  • Classic organization process has five stages according to the author:
  • Task grouping by area
  • Hierarchy establishment
  • Job function definition
  • Job entry requirements with labor competencies
  • Restructuring
  • Three foundemental systems are created: the linear, the functional, and the 'staff' organizations
  • Linear/military is simple, pyrimidal, each leader receives and transmits what happens in area
  • Functional divides and specializes the effort, where each member has a limited number of functions
  • Lineal/Staff lacks authority, made for big companies and advancement of tech

Chiavenato on Organizations

  • Organizations are diverse in size, characteristics, and objectives
  • All organizations comprise people
  • Organization = system of consciously coordinated activities of two/more people in Chiavenato in 2011
  • They can communicate, are willing to contribute to joint action, and want a common goal
  • Organizations have passed through three stages in the 20th century:
  • Classical industrialization
  • Neoclassical industrialization
  • Information age

Stages of Organizations in the 20th Century

  • Classic industrialization prevailed from roughly 1900-1950
  • Characterized by a functional, bureaucratic, pyramid-like, centralized, inflexible structure with focus on areas
  • Neoclassical industrialization occurred roughly 1950-1990
  • Characterized by a matrix/mixed structure more focused on product and the services that created strategic business units - there was transition
  • The Information age occurred roughly 1990-now
  • Total flexibilty, total decentrality, focuses on cross functional roles in the network team

Cultural aspects of the Organizational Periods

  • Classic focused on past, traditions, and valuing experience - theory x
  • Neoclassical focused on adaptation, in present-day situations and what happens in the moment, in transit from one idea to another theory
  • In the Information age, they value knowledge and creating an environment that supports innovation with theory Y

Environment around the organization

  • Classic was Static with few environmental challengers
  • Intesification happens in the new classical, with changes increasingly faster
  • Chaotic and hard to predict in information age

Dealing with people

  • in classic times, people seen as a way to get work done that need control
  • people seen as organizational resrouce in new classical times, managed
  • In Information age, people possess intrinsic qualities that get the job done
  • In Classic view, suppliers of workforce can increase skills by taking over knowledge
  • Terms - industrial vs talent

Administration - Key Facts

  • Science of planning, directing and controlling resources, to achieve goals that benefit the organization
  • Discipline for human work study to raise competitiveness in different sectors, also development of specialists

Wilburg Jimenez Castro on Administration

  • Science with proven principles and techniques in the collaborative effort to reach goals not achievable alone
  • Four parts were defined by Fremont E Kasts: direction towards objectives, people taking part, use of techniques, dedication to organization
  • Admin helps the human element that makes it possible

Administration - Features

  • Purpose
  • Has a human life impact
  • Connected with others
  • It's an actualy activity
  • It is intangible

Administration Theory Classics

  • Two parts: Scientific in USA for scientific admin
  • Includes classic from France for large importance
  • Neo classic orient, directs controls in the organization

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Description

Explore fundamental aspects of science administration and organizational functions. This includes various approaches, contributions to organizational development, and the science of administration. It also highlights the administrative thought evolution from different perspectives and the importance of human resource administration.

More Like This

Use Quizgecko on...
Browser
Browser