Introduction to Queuing Theory
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Questions and Answers

What are the three main components of a queueing system?

  • Arrival process, Service discipline, Queue length
  • Service time distribution, Number of buffers, Server utilization
  • Service providers, Service time distribution, Customer population
  • Waiting room, Customers, Service providers (correct)
  • Which of the following is NOT a type of performance measure in queueing models?

  • Delays of customers
  • Server utilization
  • Customer retention rate (correct)
  • Length of waiting lines
  • What does the 'm' in Kendall notation represent?

  • Rate of customer arrival
  • Maximum waiting time
  • Number of servers (correct)
  • Service time distribution
  • What would be included in the service time distribution of a queueing system?

    <p>Time to service one customer</p> Signup and view all the answers

    Which parameter affects how many customers can wait in line in a queueing system?

    <p>Capacity of the system</p> Signup and view all the answers

    What is the primary purpose of queueing models?

    <p>To analyze and design queueing systems</p> Signup and view all the answers

    What could be an application of queueing models?

    <p>Detecting performance bottlenecks</p> Signup and view all the answers

    Which of the following describes service discipline in a queueing system?

    <p>The order in which customers are served</p> Signup and view all the answers

    What condition must be met for a queuing system to be stable?

    <p>Mean service rate must be greater than mean arrival rate.</p> Signup and view all the answers

    Which scenario describes a finite buffer system?

    <p>Arrivals are lost when the system capacity is exceeded.</p> Signup and view all the answers

    How does Little's Law apply to the waiting facility specifically?

    <p>Mean number in the queue is the arrival rate multiplied by the mean waiting time.</p> Signup and view all the answers

    Given an I/O rate of 100 requests per second and an average response time of 0.1 seconds, what is the mean number of requests at the disk server?

    <p>10 requests</p> Signup and view all the answers

    Which statement about finite population systems is correct?

    <p>The average number of jobs in the queue remains limited.</p> Signup and view all the answers

    What does infinite buffer capacity imply in queuing models?

    <p>The system never becomes full.</p> Signup and view all the answers

    Which distribution is most commonly associated with service time in queuing models?

    <p>Exponential distribution</p> Signup and view all the answers

    What does the symbol $λ$ represent in queuing theory?

    <p>Mean arrival rate</p> Signup and view all the answers

    Which of the following statements about interarrival times is true?

    <p>Interarrival times are assumed to be IID random variables.</p> Signup and view all the answers

    What does the notation G/G/1 indicate about a queuing system?

    <p>General arrival process with one server.</p> Signup and view all the answers

    Which variable is represented by $n$ in queuing theory?

    <p>Total number of customers in the system</p> Signup and view all the answers

    What is the key characteristic of a FCFS service discipline?

    <p>Customers are served in the order they arrive.</p> Signup and view all the answers

    What is the characteristic of a single server queue?

    <p>One server is available to serve customers.</p> Signup and view all the answers

    In queuing models, what type of arrival process is most commonly assumed?

    <p>Poisson arrivals</p> Signup and view all the answers

    Which service discipline serves customers based on their arrival order?

    <p>First-come-first-served (FCFS)</p> Signup and view all the answers

    In a multiple server queue, which aspect does the number of servers impact the most?

    <p>Performance and waiting times</p> Signup and view all the answers

    What type of service discipline prioritizes customers with the shortest remaining service time?

    <p>Shortest remaining processing time first (SRPT)</p> Signup and view all the answers

    Which distribution is characterized by random and unpredictable arrival times?

    <p>Exponential distribution (M)</p> Signup and view all the answers

    What does the notation 'M/M/3/20/1500/FCFS' signify about the system?

    <p>There are three servers and twenty buffers.</p> Signup and view all the answers

    Which service discipline would serve customers based on their service time expectations?

    <p>Shortest expected remaining processing time first (SERPT)</p> Signup and view all the answers

    What is a hyperexponential distribution primarily used for in queuing models?

    <p>To represent variability through a mixture of distributions</p> Signup and view all the answers

    Study Notes

    Introduction to Queuing Theory

    • Queuing theory studies lines of waiting customers needing service.
    • A queuing system is a waiting room, customers, and service providers.
    • Queuing models estimate performance metrics.
    • Examples include: waiting in a supermarket, waiting for information, and planes circling before landing.

    Queuing Systems

    • A queue is a line of waiting customers needing service from one or more providers.
    • A queuing system includes customers, a waiting line, and service providers.

    Queuing Models

    • Queuing models are used to estimate system performance measures.
    • Queuing models provide rough estimates for: server utilization, length of waiting lines, and delays of customers.
    • Applications include determining the minimum number of servers, detecting bottlenecks, and evaluating system designs.

    Introduction

    • Waiting to pay in a supermarket is an example of a queuing system.
    • Waiting at the telephone for information is a queuing system.
    • Planes circling before landing is a queuing system.

    Example Questions

    • What is the average waiting time for a customer?
    • How many customers are waiting on average?
    • How long is the average service time?
    • What is the chance that a server has nothing to do?

    Queueing Notation

    • Arrival Process, Service Time Distribution, Number of Servers, Buffer Capacity, Population Size, and Service Discipline.

    Parameters of a Queuing System

    • The behavior of a queuing system depends on: arrival process (and distribution of inter-arrival times), service process (and distribution of service times), number of servers, system capacity, and size of the population.

    Kendall Notation

    • A/S/m/B/K/SD (A: arrival process, S: service time distribution, m: number of servers, B: number of buffers (system capacity), K: population size, SD: service discipline)

    Number of Servers

    • Number of servers available
    • Single server queue
    • Multiple server queue

    Service Disciplines

    • First-come, first-served (FCFS)
    • Last-come, first-served (LCFS)
    • Shortest processing time first (SPT)
    • Shortest remaining processing time first (SRPT)
    • Shortest expected processing time first (SEPT)
    • Shortest expected remaining processing time first (SERPT)
    • Biggest-in-first-served (BIFS)
    • Loudest-voice-first-served (LVFS)

    Common Distributions

    • Exponential
    • Erlang with parameter k
    • Hyperexponential with parameter k (mixture of k exponentials)
    • Deterministic (constant)
    • General (all)

    Example

    • M/M/3/20/1500/FCFS
    • Time between successive arrivals is exponentially distributed.
    • Service times are exponentially distributed.
    • Three servers, 20 buffers, 1500 total jobs (20 buffers = 17 waiting + 3 service), jobs lost after 20.
    • Service discipline is first-come-first served.

    Defaults

    • Infinite buffer capacity
    • Infinite population size
    • FCFS service discipline
    • The first three of the six parameter are sufficient.
    • Assume only individual arrivals

    Arrival Process

    • Arrival times (t₁, t₂, ..., tⱼ)
    • Interarrival times (τⱼ = tⱼ - tⱼ₋₁)
    • A sequence of independent and identically distributed (IID) random variables.
    • Most common: Poisson arrivals (inter-arrival times are exponential and IID).

    Service Time Distribution

    • Amount of time each customer spends.
    • Assume IID (independent and identically distributed).
    • Most commonly used: exponential distribution (M, E, H, or G)

    Key Variables

    • Arrival rate (λ): mean arrival rate = 1/ E[τ]
    • Inter-arrival time (τ): time between successive arrivals
    • Service rate (μ): mean service rate per server = 1/ E [s]
    • Total service rate for m servers: mμ
    • Service time (s): Service time per job
    • Number of jobs in the queue (n₁): Number of jobs waiting,
    • Number of jobs receiving service(n₂):
    • Number of jobs in the system (n): Number of jobs in the waiting line and the service line, also called queue length
    • Response time (r): time in the system = waiting time + service time
    • Waiting time (w): time between arrival and beginning of service

    Stability Condition

    • For stability, the mean arrival rate should be less than the mean service rate (λ < mµ).

    Little's Law

    • Mean number in the system = Arrival rate × Mean response time

    Application of Little's Law

    • Applied to the waiting facility of a service center: Mean number in the queue = Arrival rate × Mean waiting time.
    • Applied to the service facility: Mean number in service = Arrival rate × Mean service time

    Example using Little's Law

    • Average time to satisfy an I/O request was 100 milliseconds.
    • I/O rate was 100 requests per second.
    • Mean number of requests in the disk server= 10.

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    Queuing Theory PDF

    Description

    This quiz explores the fundamental concepts of queuing theory, which examines lines of waiting customers and the systems that serve them. It covers queuing systems, models, and their applications in real-world scenarios like supermarkets and air travel. Test your understanding of performance metrics and system design.

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