Introduction to Purposive Communication

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Questions and Answers

What defines purposive communication?

A communication that is intentional within specific contexts. (correct)

Any form of communication regardless of setting.

A process that occurs without specific social relations.

A communication that involves random expressions.

Which component is NOT part of the communication process?

Receiver

Feedback (correct)

Sender

Message

Why are contexts important in communication?

They remove the need for nonverbal signals.

They influence the interpretation of messages. (correct)

They guarantee the success of the message delivery.

They dictate the volume of the message.

Which of the following best describes a process?

A sequence of steps and components. Signup and view all the answers

What does the term 'symbolic good' refer to in communication?

An abstract representation conveyed through codes and symbols. Signup and view all the answers

Which setting is a context for purposive communication?

Participating in a work meeting. Signup and view all the answers

What is the relationship between communication and technology?

Technology has constantly involved communication methods. Signup and view all the answers

Which principle is essential for effective communication?

Messages should be appropriate to the context. Signup and view all the answers

What is the main reason why correctness is crucial in communication?

It ensures the message is clear and credible. Signup and view all the answers

Consideration in communication primarily requires an understanding of which of the following?

The interests and backgrounds of the audience. Signup and view all the answers

Which of the following best describes the role of creativity in communication?

To create engaging and interesting messages. Signup and view all the answers

What does conciseness in communication emphasize?

Being straightforward and avoiding unnecessary complexity. Signup and view all the answers

Why is cultural sensitivity important in modern communication?

It fosters communication across diverse cultures and lifestyles. Signup and view all the answers

What is the effect of captivating messages in communication?

They command more attention and prompt better responses. Signup and view all the answers

What role does feedback play in the communication process?

It evaluates the effectiveness of the message. Signup and view all the answers

Which of the following is NOT a form of feedback?

Psychological states Signup and view all the answers

How can misuse of language impact communication?

It can obscure meaning and damage credibility. Signup and view all the answers

What characteristic is most important to keep in mind when thinking about the audience during communication?

Their level of education and personal interests. Signup and view all the answers

What are the two types of noise that can hinder effective communication?

Internal and external noise Signup and view all the answers

Which principle of effective communication focuses on eliminating fuzzy terms?

Clarity Signup and view all the answers

What does the principle of concreteness require for effective communication?

Support from factual data Signup and view all the answers

How can feedback assist in reducing noise during communication?

By helping the sender determine if adjustments are needed. Signup and view all the answers

What aspect does courtesy emphasize in communication?

Being respectful in approach. Signup and view all the answers

Which of the following is an example of external noise?

Classroom distractions Signup and view all the answers

What key ethical consideration relates to being mindful of the audience's feelings and experiences?

Respect for the audience Signup and view all the answers

Which of the following questions should be considered for determining the ethics of a message?

Is the message truthful? Signup and view all the answers

What is the primary focus of ethical communication?

Adhering to professional norms Signup and view all the answers

What common phrase emphasizes the need to consider the implications of sharing information?

Think before you click Signup and view all the answers

Why is it important for ethical communicators to consider the mental state of their audience?

To treat others with respect and dignity Signup and view all the answers

Which defining characteristic of ethical communicators involves assessing potential negative impacts on others?

Weighing consequences Signup and view all the answers

What is the essence of the Golden Rule in ethical communication?

Treating others as one wants to be treated Signup and view all the answers

Which of the following outcomes is NOT aligned with ethical communication?

Causing harm or distress Signup and view all the answers

What is an example of falsifying information?

Exaggerating the benefits of a product Signup and view all the answers

How does the location of a decimal point impact communication?

It can alter meaning significantly in crucial situations. Signup and view all the answers

What principle underlies ethical communication?

Honesty and trust in the information shared Signup and view all the answers

What is yellow journalism characterized by?

Heavy sensationalization of news stories Signup and view all the answers

Which act is an example of plagiarism?

Claiming another's work as your own without attribution Signup and view all the answers

What does Joseph Goebbels's Big Lie theory suggest?

Repeated lies can eventually be perceived as reality. Signup and view all the answers

What role does ethical communication play in business relationships?

It fosters trust and integrity within the organization. Signup and view all the answers

What should accurate communicators strive for?

To ensure that the information is both precise and true Signup and view all the answers

Study Notes

Communication: An Introduction

Purposive Communication is intentional communication in specific contexts.
Contexts include settings, social relations, scenes (place, time, occasion) and culture.
Contexts influence message sending and receiving, semantics, channel choice, word choice and delivery methods.
Effective communication is suitable to the context and intentional.

The Communication Process

Communication is a process involving steps and components, transmitting symbolic information through codes and symbols via a medium.
Key components include sender, message, and receiver.
Communication is continuous, not just a one-time exchange.
Feedback is important for successful communication, allowing evaluation and clarification.
Feedback can be nonverbal, oral, or written.
Noise is anything that interferes with communication.
Internal noise originates from the recipient (psychological mindset, emotion, state of being).
External noise comes from the environment (weather, distractions).
Feedback can minimize or eliminate noise.
**

Principles for Effective Communication

Nine Principles are essential for successful communication (Osborn, 2009).
Clarity makes speeches understandable. Avoid jargon, clichés, euphemisms, and double-speak.
Concreteness eliminates myths with facts (data, statistics, figures). Avoid abstract terms.
Courtesy builds goodwill through respectful approach and manner of speaking.
Correctness avoids grammatical errors and misuse of language to maintain credibility.
Consideration targets the audience, considering their occupation, education, race, ethnicity, hobbies, interests, beliefs, activism, and age.
Creativity involves interesting message structure and word choice.
Conciseness uses simplicity and straightforward language.
Cultural Sensitivity promotes diverse cultures, lifestyles, races, and gender equality.
Captivating communication makes messages interesting for better attention and responses.
**

Ethics in Communication

Ethics addresses what is right or wrong in communication.
Ethical communication considers message impact: constructive or destructive, harmful or distressing, truthful and equitable, accurate.
Ethical communicators:
- Respect their audience: Acknowledge the audience's humanity and dignity, considering their experience and current state.
- Weigh consequences of actions: Think before speaking/acting, avoid spreading false information.
- Do not falsify information: Be honest and truthful, avoid making things up.
- Uphold accuracy: Verify information for precision and truthfulness.
- Avoid plagiarism: Cite sources properly.

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Description

This quiz explores the fundamentals of purposive communication, including its intentional nature and the various contexts that influence message delivery. It also covers the communication process, including key components like sender, message, receiver, and the role of feedback in effective communication. Test your understanding of how context and noise impact communication interactions.