Podcast
Questions and Answers
What is a fundamental part of every manager's role?
What is a fundamental part of every manager's role?
- Evaluating and selecting alternatives
- Generating alternatives
- Implementing solutions
- Finding ways to solve problems (correct)
What is the key to a good problem definition?
What is the key to a good problem definition?
- Ignoring the root cause of the problem
- Focusing only on individual performance
- Ensuring that you deal with the real problem, not its symptoms (correct)
- Identifying the symptoms of the problem
Why is having good strong problem solving skills important?
Why is having good strong problem solving skills important?
- To impress clients with complex solutions
- To make the workday more challenging
- To avoid getting stuck and doing nothing (correct)
- To complicate daily tasks
What are the two main activities involved in problem solving?
What are the two main activities involved in problem solving?
Which step in problem solving involves making sense of the complex situation in which the problem occurs?
Which step in problem solving involves making sense of the complex situation in which the problem occurs?
What does the text suggest about people's perception of their problem-solving abilities?
What does the text suggest about people's perception of their problem-solving abilities?
What can happen if you do not have a good process when approaching a problem?
What can happen if you do not have a good process when approaching a problem?
What is emphasized as the right attitude for becoming an awesome problem solver?
What is emphasized as the right attitude for becoming an awesome problem solver?
What are the four basic steps in solving a problem mentioned in the text?
What are the four basic steps in solving a problem mentioned in the text?
What should be open to the possibility of when approaching problems?
What should be open to the possibility of when approaching problems?
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