Introduction to Practice Management

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Mark Boffa was a member of which committee of the Australian Institute of Architects NSW?

  • Education Committee
  • Practice Committee (correct)
  • Sustainability Committee
  • Design Committee

The National Standard of Competency for Architects 2015 includes competencies related to Practice Management.

True (A)

What is one key area covered by the National Standard of Competency for Architects 2021 regarding Practice Management and Professional Conduct?

Complying with regulatory requirements and obligations

Mark Boffa is the sole principal of an aged care boutique practice of ______ people.

<p>12</p> Signup and view all the answers

Match the following learning outcomes with their description:

<p>Starting a practice = Determine the key aspects Practice Management Plan = Formulate a sensible plan Practice Success = Understand how to make it more successful Practice Structure = Demonstrate a better awareness of associated risks</p> Signup and view all the answers

Which of the following is NOT mentioned as a learning outcome of the module?

<p>Designing environmentally sustainable buildings (B)</p> Signup and view all the answers

Mark Boffa graduated from RMIT in 1989.

<p>False (B)</p> Signup and view all the answers

Which of the following is a common reason for complaints received by the board of architects?

<p>Poor practice management (B)</p> Signup and view all the answers

Business acumen is typically a natural strength for most architects.

<p>False (B)</p> Signup and view all the answers

What understanding must architects bring to bear on their work as problem solvers?

<p>commercial understanding</p> Signup and view all the answers

An architect's role as problem solvers requires a certain ______ understanding.

<p>commercial</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>Charge-out Rate = The cost per unit time (e.g., hour) for an employee's services Business Cycles = Recurring patterns of expansion and contraction in economic activity Time Management = Techniques used to effectively and efficiently arrange one's time Fair Work Commision = Australian workplace relations tribunal created by the Fair Work Act 2009.</p> Signup and view all the answers

According to the provided resources, what does the 'Architects Award' refer to?

<p>A modern award document available from the Fair Work Commission. (A)</p> Signup and view all the answers

The strategies developed in practice management are universally applicable to every practice.

<p>False (B)</p> Signup and view all the answers

Which of the following is a key area covered in the presentation?

<p>The establishment and successful operation of a practice (D)</p> Signup and view all the answers

A considerable proportion of complaints received by the board of architects relate to the architect’s poor ______ management.

<p>practice</p> Signup and view all the answers

Which of the following is a potential benefit of being a shareholder in a company?

<p>Share of the profits (B)</p> Signup and view all the answers

Income derived from being a shareholder depends on working in the company.

<p>False (B)</p> Signup and view all the answers

What is a reasonable assumption that can be made if a registered professional is presented with a commission?

<p>the work would be completed satisfactorily and in a technically competent manner</p> Signup and view all the answers

Most actively traded businesses had turnover of less than ______.

<p>200k</p> Signup and view all the answers

What percentage of businesses had fewer than 5 employees?

<p>88% (C)</p> Signup and view all the answers

Turnover and profit are synonymous within a business context.

<p>False (B)</p> Signup and view all the answers

Besides a share of profits, what is another financial benefit that a shareholder might experience?

<p>capital gain</p> Signup and view all the answers

Businesses in Australia are mainly ______ businesses.

<p>small</p> Signup and view all the answers

What should a senior architect consider before starting a business?

<p>The potential for achieving a better standard of living (B)</p> Signup and view all the answers

Match the term with its description:

<p>Employee = Receives a salary or wages for their work Shareholder = Owns shares in a company and receives a portion of the profits Turnover = The total revenue generated by a business Capital Gain = Profit earned from selling an asset at a higher price than the purchase price</p> Signup and view all the answers

What initial marketing strategies did the practice employ in its early days?

<p>Sent out a large number of letters and engaged in meeting and greeting, contributing articles, and giving talks. (C)</p> Signup and view all the answers

Engaging contractors from day 1 freed up the principal to market the practice.

<p>True (A)</p> Signup and view all the answers

According to the concepts presented, which approach is considered most sustainable in the long run?

<p>Under promising and over delivering (B)</p> Signup and view all the answers

What was a key financial risk the practice took early on to fund the engagement of contractors?

<p>borrowed against their house</p> Signup and view all the answers

The practice partners settled into receiving a ______ income within 6 months.

<p>regular</p> Signup and view all the answers

The '1-10-100' rule and '101/99' rule are examples of budgeting strategies typically found in accounting textbooks.

<p>False (B)</p> Signup and view all the answers

Which of the following best describes the practice's purchasing strategy?

<p>Avoid purchasing anything unless they have the cash. (A)</p> Signup and view all the answers

What is the primary purpose of maintaining a cash flow document?

<p>To project invoicing against projects over the coming months and guide work prioritization.</p> Signup and view all the answers

All employees in the firm are permanent employees.

<p>False (B)</p> Signup and view all the answers

According to the 'bank balance analogy', a generous approach to clients builds up a healthy ______, which can help buffer against mistakes.

<p>balance</p> Signup and view all the answers

How often does the practice reconcile their GST?

<p>monthly</p> Signup and view all the answers

Match the following management activities with their impacts:

<p>Adding or reducing team members = Change in budget and resource allocation Committing to a large purchase with ongoing consequences = Impact on long-term cash flow and maintenance costs Engaging consultants directly = Immediate impact on project costs and expertise</p> Signup and view all the answers

The practice keeps a close watch on the availability of ______, work in progress, and debtors list.

<p>funds</p> Signup and view all the answers

What approach does the practice take when presenting information to clients?

<p>Presents clients with a realistic picture, even if it's not what they want to see. (C)</p> Signup and view all the answers

Match the following descriptions with the corresponding terms:

<p>Marketing the practice early on = Sending letters and attending meetings Financial decision = Borrowing against the owner's house Employee structure = Contractors with an ABN Client approach = Presenting a realistic picture</p> Signup and view all the answers

Flashcards

Starting a Practice

Key aspects involved in establishing an architectural practice.

Management Plan

A structured strategy to oversee the operations of a practice.

Practice Success Factors

Elements that contribute to enhancing the effectiveness of a practice.

Practice Structure

The organization and framework of an architectural firm.

Signup and view all the flashcards

Associated Risks

Potential issues or challenges that can arise in managing a practice.

Signup and view all the flashcards

Regulatory Compliance

Adhering to laws and professional standards in architectural practice.

Signup and view all the flashcards

Continuing Professional Development

Ongoing education to enhance skills and knowledge in architecture.

Signup and view all the flashcards

Trust Matrix

A tool to analyze and manage trust in relationships.

Signup and view all the flashcards

Under Promise and Over Deliver

A strategy to manage expectations by delivering more than promised.

Signup and view all the flashcards

Bank Balance Analogy

The concept of generosity as a reserve for handling mistakes with clients.

Signup and view all the flashcards

Budgeting in Practice Management

Using spreadsheets as dynamic tools for financial management in a practice.

Signup and view all the flashcards

Cash Flow Tool

A living document that tracks projects and invoicing over time.

Signup and view all the flashcards

Practice Management

The process of overseeing and guiding the operations of an architectural firm.

Signup and view all the flashcards

Business Focus

The emphasis on commercial aspects in architectural practice, beyond design.

Signup and view all the flashcards

Commercial Understanding

The knowledge of business principles and practices relevant to architecture.

Signup and view all the flashcards

Charge-out Rate

The hourly fee charged for services rendered by an architectural firm.

Signup and view all the flashcards

Profitability

The ability of a business to generate profit relative to its costs.

Signup and view all the flashcards

Office Administration

The management of office tasks and workflows in an architectural practice.

Signup and view all the flashcards

Time Management

The process of planning and exercising control over how time is spent.

Signup and view all the flashcards

Employment Agreements

Contracts outlining the terms of employment for architectural staff.

Signup and view all the flashcards

Architects Award

A modern award covering the minimum employment standards for architects.

Signup and view all the flashcards

Early Decisions in Practice

Initial choices made to set a foundation for the architectural practice.

Signup and view all the flashcards

Hiring Contractors

Employing contractors from the start to support business operations.

Signup and view all the flashcards

Financial Risk

Borrowing against personal assets to fund business operations.

Signup and view all the flashcards

First Six Months

Period within which the practice started to generate income.

Signup and view all the flashcards

Team Composition

Engaging experienced team members to enhance practice quality.

Signup and view all the flashcards

Cash-Based Purchasing

Buying only with available cash to avoid debt.

Signup and view all the flashcards

Monthly GST Reconciliation

Practice measure to ensure financial accuracy each month.

Signup and view all the flashcards

Client Transparency

Being honest and realistic with clients to build trust.

Signup and view all the flashcards

Generosity with Clients

Having a generous approach towards clients to foster goodwill.

Signup and view all the flashcards

Fee Proposal Refinement

Constantly improving the pricing strategies for services offered.

Signup and view all the flashcards

Employee

An individual working for a company, earning a salary or wages.

Signup and view all the flashcards

Income Types

Different sources of earnings, such as salary or dividends.

Signup and view all the flashcards

Shareholder

An individual or entity that owns shares in a company.

Signup and view all the flashcards

Profit Share

Distribution of profits among owners or shareholders.

Signup and view all the flashcards

Capital Gain

Increase in the value of an asset over time.

Signup and view all the flashcards

Capital Loss

Decrease in the value of an asset over time.

Signup and view all the flashcards

Small Businesses

Companies typically with fewer than 5 employees and low annual turnover.

Signup and view all the flashcards

Turnover

The total sales made by a business in a given time period.

Signup and view all the flashcards

Client Attraction

Strategies to draw customers to a business.

Signup and view all the flashcards

Marketing

Activities aimed at promoting and selling products or services.

Signup and view all the flashcards

Study Notes

Introduction to Practice Management

  • This module covers topics from practice establishment to successful operation.
  • The presenter, Mark Boffa, has extensive experience in the profession, starting at 17 years old and progressing to sole principal of a 12-person aged care practice.

Learning Outcomes

  • Students should be able to determine key aspects of practice startup.
  • Develop a sensible management plan for the practice.
  • Understand approaches to practice success and risks.
  • Demonstrate practice structure awareness.

NSCA Performance Criteria (2015)

  • This module aligns with competency 9.7 regarding legal requirements, practice management, and architect registration.

NSCA Performance Criteria (2021)

  • This module aligns with competency PC 1, which covers regulatory compliance, professional codes of conduct, continuing professional development, and professional indemnity insurance.

Background

  • Practice management is often overlooked but is a crucial aspect of a successful practice.
  • Strategies for success should be tailored to individual experience.
  • Practices must also consider business aspects, including design focus and business focus.

Early Decisions

  • The speaker notes that early decisions like employing contractors before securing commissions were crucial for early practice success.
  • The speaker employed 3 contractors immediately for operational support for the practice.
  • Key elements of initial practice management included careful financial management and cash flow.

Practice Structure

  • There are three main ways to structure a practice: sole practitioner, partnership, and company.
  • Risks and responsibilities vary based on structure.
  • Benchmarks of performance within the practice are available via AIA membership.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

More Like This

Horticulture Techniques for Profit
14 questions
Good Storage Practices in Pharma
16 questions
Compliance & Security Best Practices
41 questions
Use Quizgecko on...
Browser
Browser