Introduction to Marketing Research Proposal
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Questions and Answers

What does object personification typically involve?

  • Focusing on user demographics
  • Using anthropomorphic representations (correct)
  • Associating a brand with a celebrity
  • Using visual symbols exclusively

Which method involves creating a new theory based on data?

  • Thematic analysis
  • Narrative analysis
  • Grounded theory (correct)
  • Content analysis

What type of analysis is focused on language in its social context?

  • Discourse analysis (correct)
  • Content analysis
  • Thematic analysis
  • Narrative analysis

What is the primary goal of thematic analysis?

<p>To identify key themes and patterns (A)</p> Signup and view all the answers

What type of research design would be most appropriate for identifying relationships between variables?

<p>Causal (D)</p> Signup and view all the answers

Which of the following is NOT a method of qualitative data analysis?

<p>Statistical analysis (C)</p> Signup and view all the answers

Which methodology is primarily focused on numerical data collection?

<p>Survey / Quantitative (A)</p> Signup and view all the answers

What does collage construction typically require from participants?

<p>Visual representation of themes (A)</p> Signup and view all the answers

When designing a sample, what should be carefully considered about the population?

<p>The target population (A)</p> Signup and view all the answers

What is the primary feature of dream exercises in research?

<p>They explore fantasy realms and possibilities (C)</p> Signup and view all the answers

What does primary data refer to in research?

<p>Original data created by the researcher (A)</p> Signup and view all the answers

Which of the following concepts is an old marketing study using projective methods?

<p>Shopping list (C)</p> Signup and view all the answers

Which of the following is NOT a method for data collection?

<p>Secondary data mining (C)</p> Signup and view all the answers

What is essential to include in a research report for it to be effective?

<p>Clear, accurate, and concise information (A)</p> Signup and view all the answers

What aspect of data analysis examines whether the research objectives have been met?

<p>Objective evaluation (C)</p> Signup and view all the answers

What type of sampling includes a specific list of population elements?

<p>Sampling frame (D)</p> Signup and view all the answers

What is a characteristic of descriptive research?

<p>It presupposes extensive prior knowledge about the phenomenon studied. (D)</p> Signup and view all the answers

Which of the following is NOT a type of descriptive research?

<p>Causal-comparative study (B)</p> Signup and view all the answers

When should causal research be used?

<p>When the researcher wants to determine if one variable impacts another. (D)</p> Signup and view all the answers

What type of study involves measuring the same sample with different questions over time?

<p>Omnibus study (B)</p> Signup and view all the answers

Which research method is used to answer the question, 'Does X cause Y?'

<p>Causal research (C)</p> Signup and view all the answers

What is the primary focus of qualitative research?

<p>Understanding individuals' social realities. (C)</p> Signup and view all the answers

Which of the following statements about longitudinal studies is true?

<p>They can track changes and trends over time. (A)</p> Signup and view all the answers

What type of research typically uses focus groups to gather information?

<p>Qualitative research (A)</p> Signup and view all the answers

What is a key characteristic of questions used in focus groups?

<p>They should explore complex behaviors and motivations. (C)</p> Signup and view all the answers

Why is it important for the moderator in a focus group to listen without interrupting?

<p>To allow participants to feel comfortable sharing their thoughts. (D)</p> Signup and view all the answers

What should moderators avoid when conducting interviews?

<p>Asking leading questions. (B)</p> Signup and view all the answers

What is one of the benefits of conducting focus groups rather than individual interviews?

<p>Focus groups allow for greater interactive discussions. (D)</p> Signup and view all the answers

What role does homogeneity play in face-to-face focus groups?

<p>It helps create a more comfortable environment for participants. (A)</p> Signup and view all the answers

In what way should moderators approach the dynamics of a focus group?

<p>By facilitating equal participation among members. (C)</p> Signup and view all the answers

What is an appropriate response to silence during a focus group discussion?

<p>Wait and allow participants to reflect. (C)</p> Signup and view all the answers

What can be a drawback of groupthink in focus groups?

<p>It may inhibit individual expression among participants. (C)</p> Signup and view all the answers

What is one of the major limitations of in-depth interviews?

<p>They cannot be generalized to the larger population. (C)</p> Signup and view all the answers

What is a suggested session length for focus groups?

<p>1 ½ hours to 2 hours (B)</p> Signup and view all the answers

What should be the starting approach when writing questions for a research instrument?

<p>Start with general topics, then move to specific. (C)</p> Signup and view all the answers

How many participants are generally recommended for online focus groups?

<p>5 participants (D)</p> Signup and view all the answers

Which of the following is a crucial factor when selecting a location for focus groups?

<p>A convenient, neutral, and comfortable site. (B)</p> Signup and view all the answers

What does the recruitment protocol aim to achieve?

<p>Screening potential candidates for their suitability. (A)</p> Signup and view all the answers

What type of questions should be avoided in research interviews?

<p>Yes/no questions (D)</p> Signup and view all the answers

When determining how many focus groups to conduct, what key factor should be considered?

<p>The research problem at hand. (B)</p> Signup and view all the answers

What does the term 'motivation' refer to in the context of understanding behavior?

<p>The reasons why people perform certain actions (B)</p> Signup and view all the answers

Which of the following is a limitation of secondary data?

<p>The data might not be relevant for specific research objectives (B)</p> Signup and view all the answers

Which of the following is a type of exploratory research?

<p>Literature review (D)</p> Signup and view all the answers

What is a characteristic of in-depth individual interviews?

<p>They explore sensitive personal topics (C)</p> Signup and view all the answers

What is a common source of external secondary data?

<p>Census data (D)</p> Signup and view all the answers

What does 'attitudes & opinions' encompass in psychographic research?

<p>An individual's ideas and convictions (B)</p> Signup and view all the answers

In the context of data collection techniques, what does observation involve?

<p>Watching behaviors and activities (A)</p> Signup and view all the answers

Which of the following is an advantage of using secondary data?

<p>It is faster and less expensive to obtain (C)</p> Signup and view all the answers

What is a characteristic of focus groups in exploratory research?

<p>They allow for the generation of new ideas through discussion (A)</p> Signup and view all the answers

What type of secondary data is considered internal?

<p>Sales data (D)</p> Signup and view all the answers

Which is a challenge of using external secondary data?

<p>It may not be relevant to specific needs (C)</p> Signup and view all the answers

What role does secondary data play in research design?

<p>It provides insights that guide the research process (B)</p> Signup and view all the answers

What does the term 'intentions' signify in behavioral research?

<p>Future anticipated behaviors (A)</p> Signup and view all the answers

Flashcards

Object Personification

A projective method where a brand is associated with a person, object, or animal, like a car or celebrity.

Content Analysis

Analyzing patterns in content (text, images).

Narrative Analysis

Analyzing people's stories to understand their meaning.

Discourse Analysis

Analyzing conversation in its social context, to understand language use.

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Thematic Analysis

Identifying key themes in data.

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Grounded Theory

Developing new theories from collected data.

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Shopping List

A projective method for marketing studies

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Collage Construction

A projective method where participants create a collage expressing a theme.

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What is a descriptive study?

A descriptive study aims to describe the characteristics of a population or phenomenon. It focuses on providing a clear and detailed picture of what exists, without trying to explain why it exists.

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What is a longitudinal study?

A longitudinal study tracks changes in a population or phenomenon over time. It involves collecting data from the same sample repeatedly.

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What is a cross-sectional study?

A cross-sectional study gathers data from a sample at a single point in time.

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When do you use causal research?

Causal research is used to determine if one variable influences another. It looks for cause-and-effect relationships.

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What is qualitative research?

Qualitative research focuses on understanding people's experiences, beliefs, and motivations. It gathers non-numerical data to gain insights into social realities.

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What is a laboratory experiment?

A laboratory experiment takes place in a controlled environment where researchers manipulate variables to see their impact.

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What is a field experiment?

A field experiment is conducted in a natural setting, allowing researchers to observe real-world behavior.

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What is a true panel?

A true panel in longitudinal research uses the same sample and the same questions over time.

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Research Design Types

There are three main types of research design: exploratory, descriptive, and causal. Each design serves a different purpose. Exploratory research aims to understand a problem or explore a new area. Descriptive research aims to describe a phenomenon or population. Causal research aims to determine if a cause-and-effect relationship exists between variables.

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Qualitative Methodology

Qualitative research uses non-numerical data to understand complex social phenomena, such as meanings, experiences, and perspectives. It often involves in-depth interviews, focus groups, and observation.

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Quantitative Methodology

Quantitative research uses numerical data to measure and analyze relationships between variables. It often involves surveys, experiments, and statistical analysis.

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Primary Data

Data directly collected by the researcher for the specific research project. It is original and fresh information.

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Secondary Data

Data already collected and available for use by others. Examples include publicly available data, reports, or existing research findings.

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Sampling Frame

A complete list of all the elements or units within the target population from which a sample will be drawn.

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Target Population

The specific group of individuals that the research aims to study and generalize the findings to.

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Data Analysis

The process of examining and interpreting collected data to extract meaningful insights, patterns, or relationships.

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In-depth Interviews: Limitation

Limited interaction and diverse perspectives, making it difficult to generalize findings to a larger population.

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Focus Groups: Limitation

Not generalizable to a larger population due to the small sample size and specific participant selection.

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Focus Group Sample Protocol: Target

Selecting ideal participants with relevant insights for the research topic.

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Focus Group Sample Protocol: Group Number

Determining the appropriate number of focus groups depending on the complexity of the research problem.

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Focus Group Sample Protocol: Participant Number

Deciding on the optimal number of participants per group, considering factors like physical location and online setting.

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Focus Group Sample Protocol: Session Length

Setting a realistic duration for each focus group session, typically ranging from 1.5 to 2 hours.

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Focus Group Sample Protocol: Location

Choosing a neutral, comfortable, and quiet location that is convenient and accessible for participants.

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Focus Group Sample Protocol: Timing

Considering the availability and schedule of the target audience for scheduling the focus group sessions.

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Grand Tour Questions

Broad, open-ended questions asked at the beginning of an interview to get a general understanding of the participant's perspective.

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How Questions

Questions that ask about the process or the steps involved in something, encouraging a detailed explanation.

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Avoid Leading Questions

Questions that suggest a desired answer or imply a specific viewpoint, potentially influencing the participant's responses.

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Probes

Follow-up questions used to encourage elaboration and gather more detailed information from the participant.

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Focus Group

A research technique involving a small group discussing a specific topic guided by a moderator.

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Focus Group Moderator

The facilitator of a focus group, guiding the discussion and ensuring all voices are heard.

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Focus Group Dynamics

The interplay and interactions between participants in a focus group, which can influence the overall discussion and insights.

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Homogeneity in Focus Groups

The similarity or shared characteristics of participants within a focus group, which can affect the quality of the discussion.

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Psychographic Data

Information about a person's personality traits, activities, interests, and values. It helps understand their lifestyle and motivations.

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Attitudes and Opinions

A person's ideas, beliefs, or feelings about something. It reflects their stance and preferences.

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Awareness & Knowledge

The level of familiarity or expertise a consumer has about a brand or product. It influences buying decisions.

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Motivation

The driving force behind consumer behavior. It reveals why people do what they do.

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Intentions

Planned or anticipated future actions. It's what the consumer plans to do.

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Behavior

Past or present actions. It's what the consumer has done or is doing.

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Advantages of Secondary Data

It's faster and cheaper to acquire than primary data. It can clarify your research, answer questions, and help interpret primary data.

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Limitations of Secondary Data

It may not meet your specific research needs, might not be available, or might not be accurate or comparable.

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Internal Data

Data collected from within your organization, like customer databases, CRM, sales data, etc.

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External Data

Data collected from outside your organization, like newspapers, government reports, research firms, or online resources.

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Exploratory Research

Preliminary research conducted when little is known about the topic. It's like finding a starting point.

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When to use Exploratory Research

It's used to define problems more clearly, develop hypotheses, prioritize research, eliminate impractical ideas, and clarify concepts.

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Types of Exploratory Research

It involves qualitative research methods like literature review, focus groups, in-depth interviews, and projective techniques.

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Interview & Focus Group

Two methods for conducting exploratory research. Interviews gather individual perspectives, while focus groups facilitate group discussion and brainstorming.

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Study Notes

Consultancy Research Marketing

  • This document is about a marketing research project for HEC Montréal.
  • A QR code is included to access further material online.
  • The project does not appear to be sponsored by a specific university or high school.

Class 1: Introduction to Marketing Research Proposal

  • Marketing research helps managers.
    • Specify information needed.
    • Collect and analyze information.
    • Interpret information based on objectives.
  • Helps managers make better decisions.
    • Provides competitive edge.
    • Improves profitability.
    • Translates data into useful information for informed decisions.
    • Provides insights into existing and potential customers.
  • Marketing research assists all aspects of marketing .
    • Product (concept testing, brand equity, market testing).
    • Pricing (price elasticity, forecasting).
    • Distribution (website testing, channel performance).
    • Promotion (media & ad effectiveness, sales force compensation).
    • Buyer behavior (segmentation, awareness, preferences).
    • General corporate research (market trends, diversification).

Formulate the Problem

  • Clearly defining the problem and research objectives is crucial.
  • 3 sources of marketing research problems/opportunities:
    • Unanticipated.
    • Planned.
    • Serendipity.
  • Examples include:
    • St-Hubert entering the vegetarian market,
    • CIBC introducing Bitcoin investment accounts.
    • Montréal Canadiens increasing immigrant awareness of hockey.

Marketing Research Process

  • Formulate the problem.
  • Determine the research design.
  • Design data collection.
  • Design sample and collect data.
  • Analyze and interpret data.
  • Prepare the research report.

Class 2: Research Design and Data Types

  • Primary Data: Original data collected by the researcher.
    • Demographics & Socioeconomic factors (Age, education, occupation, etc.).
    • Psychographic & Lifestyle traits (personality, activities, interests, values).
    • Attitudes & Opinions (beliefs and convictions).
    • Awareness & Knowledge (brand awareness).
    • Motivation (understanding why people behave as they do).
    • Intents (anticipated future behavior).
    • Behavior (purchase and usage).
  • Collection techniques: Communication (asking questions) & Observation (watching).
  • Secondary Data: Data previously gathered, available from existing sources.
    • Internal (company data, customer databases).
    • External (newspapers, trade publications, government data, market research firms).

Faster less expensive to acquire data

  • Clarify, guide, or redefine research.
  • Assist in research design.
  • Interpret and provide insights.
  • Provide information on market size, conditions, and buying behaviors.

Exploratory Research

  • Preliminary research when little is known.
  • Most flexible research design.
  • Used to formulate problems more precisely, develop hypotheses, establish research priorities, and clarify concepts.

Descriptive Research

  • More structured than exploratory research.
  • Used when knowledge about the phenomenon is already established.
  • Describe the characteristics of groups/segments.
  • Estimate proportions of certain behaviors ("Who, what, when, how").

Causal Research

  • Used to determine the influence of one variable on another.
  • Clear causal relationships are needed to use this type of research.

Class 3: Qualitative Research

  • Aims to gather and analyze non-numerical data.
  • Rich, detailed information obtained from small samples.
  • Less structured questioning.
  • Confirmed and enriches hypotheses.
  • Four contexts:
    • Unique research methodology
    • Initial step before quantitative research
    • Confirming quantitative research results
    • Exploring quantitative research results further.
  • Types include:
    • Focus groups
    • In-depth individual interviews
    • Projective techniques
    • Observation and ethnographic studies.

Quantitative Research

  • Deals with numbers and statistics
  • Example of process to conduct exploratory research:
    • Formulate objectives (What information will be collected for the research?)
    • Choose best method (in-depth interviews)
    • Create a sample structure
    • Prepare the best research instrument (questions)
    • Choose and prepare the Moderator
    • Conduct the exploratory phase of the research
    • Analyze the results of the research
  • Specific objective examples of exploratory research
    • Formulate problems better
    • Develop hypothesis
    • Establish priorities for further research
    • Eliminate impractical ideas
    • Clarify concepts

Class 4: Qualitative Data Analysis

  • Content Analysis: Patterns within content, multiple topics.
  • Narrative Analysis: Understanding stories, meaning from stories.
  • Discourse Analysis: How language is used in social settings.
  • Thematic Analysis: Identifying key themes, patterns in experience and perspectives.
  • Grounded Theory: Developing theories based on data.
  • IPA (Interpretive Phenomenological Analysis): Analyzing experiences in depth.

Class 6: Quantitative Research Planning & Collecting

  • Formulate objectives.
  • Prepare the research instrument (survey).
  • Create a sample structure.
  • Collect the data.
  • Analyze the results.

Class 7: Quantitative Research Analyzing

  • Prepare data for analysis using SPSS and other relevant data analysis software.

Class 8: Quantitative Research (Analyzing Bivariate)

  • Analyze relationships between two variables at the same time, statistically.

Hypothesis Testing

  • Test the relationship between two variables using hypothesis testing methods.

Sampling

  • Probability Sampling: Every element has an equal chance to be selected.
    • Simple Random
    • Stratified
    • Cluster
  • Non-probability Sampling: Not every element has the same probability; the sample may not represent the population.
    • Convenience
    • Judgment (use your judgment)
    • Snowball (refer a friend)
    • Quota (selected based on specific demographic criteria).

Types of Errors

  • Sampling Error: Difference between sample statistics and true expected value.
  • Non-sampling Error: Errors in the process or data collection.

Projective Techniques

  • Methods for indirectly assessing emotions, beliefs, feelings.
  • Used in sensitive topics, hard to articulate.
  • Include Word Association, Sentence Completion, Cartoon Tests, and various other tasks.

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Description

This quiz explores the fundamental concepts of marketing research, particularly as it relates to improving managerial decision-making. It highlights the importance of information collection, analysis, and interpretation in creating competitive advantages and profitability. Through this quiz, you will gain insights on how marketing research influences product, pricing, distribution, and promotion strategies.

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