Introduction to Marketing Principles Quiz
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Questions and Answers

What is the role of marketing within an organization?

Managing profitable customer relationships

How does the market fix prices?

Forces of demand and supply

What is the definition of a market?

An arrangement providing an opportunity to exchange goods

What are some misconceptions about marketing?

<p>Selling and advertising are the only parts of marketing</p> Signup and view all the answers

What is the key engine of marketing?

<p>The market</p> Signup and view all the answers

What does effective marketing involve?

<p>Understanding customer needs, developing products that provide superior value and prices, distributing and promoting effectively</p> Signup and view all the answers

What is the definition of marketing according to Kotler, Armstrong, Saunders, and Wong (2001)?

<p>Marketing is a social and managerial process by which individuals and groups obtain what they need and want though creating and exchanging products and value with each other.</p> Signup and view all the answers

According to the American Marketing Association (AMA), what does marketing involve?

<p>Marketing involves creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.</p> Signup and view all the answers

What is the difference between marketing and selling?

<p>Selling is something that is done to show people that the product a company has to offer is of value to them, while marketing encompasses a broader set of activities including creating, communicating, and delivering offerings that have value for customers, clients, partners, and society at large.</p> Signup and view all the answers

What are the different types of marketing offerings mentioned in the text?

<p>Goods, Services, Events, Experiences, Persons, Places, Properties, Organizations, Information, Ideas</p> Signup and view all the answers

What is an example of a marketing offering that consists of a variable mix of goods and services?

<p>At a restaurant, a customer gets both a good (food) and a service (dining experience).</p> Signup and view all the answers

Who are celebrity marketers and what do they promote?

<p>Celebrity marketers are individuals who promote celebrities such as artists, musicians, CEOs, doctors, and lawyers to stimulate demand for their services or products.</p> Signup and view all the answers

What are the different types of entities that can be marketed according to the text?

<p>Goods, Services, Events, Experiences, Persons, Places, Properties, Organizations, Information, Ideas</p> Signup and view all the answers

From a managerial point of view, what is marketing considered to be?

<p>Marketing is considered to be an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and the stakeholder.</p> Signup and view all the answers

What is the role of social marketers according to the text?

<p>Social marketers promote ideas such as 'friends don’t let friends drink and drive' to influence behavior and promote social causes.</p> Signup and view all the answers

How do organizations benefit from marketing according to the text?

<p>Organizations benefit from marketing by building strong, favorable, and unique images in the minds of their target audiences, which gives them corporate identity.</p> Signup and view all the answers

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